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Racold Solar Domestic Water Heater Alpha Pro Reviews

Extremely poor after sales service
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Aug 12, 2018 11:36 AMRead (via Mobile)
I has purchased Racold solar heater 3 years ago. It came with a 5 year warranty. The outer insulation/coating of the solar tank was of very poor quality and tore off within 2 years. I have been following up with the dealer and racold service department for more than a year now. They came over, t...Read More

Very bad service
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Jul 26, 2018 09:47 AMRead
The main problem is with servicing. They assure you 1001 things during installation. when it starts giving problem dealer will not do justification. after lodging complaint in customer care center we have to literally fight get service done. They provide number of service center, he will talk ho...Read More

The so called patented float valve is useless
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
May 22, 2018 12:32 PMRead
Heater works like any other solar heater from other brands or racold models. The problem with alpha pro is it's expensive but few thousands to avoid a pipe that goes higher above overhead tank. Racold claims it avoids heat loss blah, blah etc. But then there is an extra component: float valve th...Read More

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Racold Solar Domestic Water Heater Alpha Pro
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Racold customer service pathetic- no response for
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Mar 25, 2018 06:22 AMRead
It's been since one year we have raised multiple complaints regarding Racold solar system service. In my apartment we have installed Racold solar system. We have some issues with solar tubes, we have been calling customer care and raised complaints, but no response, sent mails also, sent WhatsAp...Read More

Very very very Worst service
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Dec 28, 2017 09:46 PMRead (via Mobile)
I have continue tried to calling to recold from last 15 days but they have no provided any kind of services they only told me such a lier thing that your gizar will repair in 48 hours but they are not seriously doing such a kind of thing.They give us 10 years of warranty but it's all such fake k...Read More

Who doesn't prefer a hot water bath in the cool winters or to sooth muscles after a tiring day? This is where water heater comes in the picture. The purpose of water heater is not only to provide hot water but to do so safely. Before purchasing a water heater, you need to know certain things.
Very Poor Service : Racold Solar Alpha Pro - leak
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Oct 07, 2016 04:30 PMRead
I purchased Racold solar alpha pro on 26th Aug and got it installed immediately. However, Water is leaked via Air vent. The person who installed asked to rise 1-2 inch on Air vent(right side) and I did. But still water is getting over flow via vent and suggested me to book a complaint with Racol...Read More

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