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MouthShut Score

35%
2.14 

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Onsite Insurance Reviews

I didn't like working with them
Nov 07, 2020 03:10 AM Read
I really didn't like working with them. A very incompetent company. People working in the service do not know their product well and do not know how to communicate with customers. Do not use the services of this company. ...Read More

Very unprofessional and slow service
Sep 23, 2020 09:51 PM Read (via Mobile)
I have field my complain for tv repair. Even after 3 weeks, i am not getting any confirmation from onsite team by when i will get my TV back. Every time I called to customer care and i getting the same response will let you know very soon. Request to you please do not make fake/false commi...Read More

Onsite go extended warranty fraud
Jul 26, 2020 12:01 PM Read (via Mobile)
"PHATHETIC SERVICE" "ONSITEGO IS JUST LIKE LAXMI CHEAT FUND FROM HERA PHERI MOVIE "ONSITEGO IS A FRAUD" I am Pravin from Mumbai. I want to inform all the viewers that please do not opt the extended warranty service from VIJAY SALES. I am an average and ONLY earning person in my fa...Read More

YOUR RATING ON

Onsite Insurance
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Very poor service. Please do not purcahse.
Jul 15, 2020 04:48 PM Read
Extremely poor service. It's been 1.5 months since they picked up my television and are yet to return it. It has taken them more than 3 weeks to get approvals to replace a part. Customer care keeps on repeating the same thing. I'd asked someone to speak to someone senior from customer service an...Read More

Excellent service
Jun 02, 2020 05:03 PM Read
Really liked the onsite go service I got quick and prompted response when I wanted the help customer care person are well mannered ...Read More

Onsitego services are fraud
Jun 02, 2020 02:18 PM Read
I bought samsung mobile from Croma, R City Mall, Mumbai inAugust, 19 with 1 year additional warranty from Onsitego, as croma recommended. On damage of mobile, when I called up onsitego. the Customer executive said for pick up time 48 hrs and service time minimum 14 working days.means almost 2...Read More

Engineer not visited
May 30, 2020 01:11 PM Read
From 20th may to till date 30th may engineer not visited and miss behave at phone call, no resolution from customer care no any kind of support its very disappointing and helpless condition very bad services ...Read More

Good
Mar 28, 2020 06:03 PM Read (via Mobile)
It was easy to buy and register the plan. Registering the plan was little irritating because you have to submit all device details and invoice copy and your personal details also but its fine because this is only one time. At the time of repair they don’t ask for any details. No question asked ...Read More

Best experience
Mar 28, 2020 05:59 PM Read (via Mobile)
I have dealt with onsite go two times earlier once for tv repair hen the panel had to be replaced and second time for ac when there was no cooling. They gave decent service both times. Only problem I have is the time they take for repair. If spare part is not available then service takes time. O...Read More

I have a great experience with them
Mar 28, 2020 05:47 PM Read (via Mobile)
I had purchased their warranty for my tablet but then decided to cancel the plan because I thought it was not needed for the tablet. They did not ask too many questions and gave me the refund in 3 days. ...Read More

Good service and useful plan
Mar 05, 2020 10:45 AM Read (via Mobile)
I had brought 2 year extended warranty from onsite go website in 2018 for my mi phone. When my phone volume was very low and it used to keep turning off automatically so I called them they picked up my phone and repaired it and gave it back in a week. Process was smooth and plan was useful. In 2...Read More

Best Service Provide here
Mar 04, 2020 10:10 PM Read (via Mobile)
Your technician called me and came 5 minutes before time for repair. He was punctual and good with his work. The problem he came to repair in the microwave was nicely done good service ...Read More

Fake Company with Fake Promises
Mar 12, 2018 05:10 PM Read
I have taken onsite insurance for my Music system, but when I complained them about product repair no one came to repair my product and whenever I called they just given me fake promises. Guy's don't go with this insurance service it is just money maker. ...Read More

Orenit Cooler Review
May 30, 2017 04:35 PM Read (via Mobile)
Its a good service given by onsite but local onsite person not respond quickly its bad. Then I have talked to onsite h.o person then my problum solve. So its overol its good but improve customer's service. Thanks for quick action for croma h.o team not ahmedabad team bcoz ahmedabad team is not r...Read More

Onsite Insurance
Feb 08, 2017 10:20 PM Read (via Android App)
Onsite Insurance is a insurance company but it is not a customer oriented company it is only a self centered company. There customer support services are very poor and they never think for there customers. The claim settlement process is very long as compare to any other. There premium ...Read More

Not dedicated to their customers!
Feb 07, 2017 09:56 AM Read (via Android App)
I once used the services of Onsite Insurance for my Samsung galaxy device which got damaged after fell down from my hand. But I was disappointed with the kind of service they offered to me. They never disclosed all the terms and conditions regarding premium amount need to be paid and always h...Read More

Pathetic service & wrong commitment
Nov 07, 2016 06:21 PM Read
Very poor & pathetic service delivered by onsite team . they are not supportive & giving me wrong commitment . I have taken extended warranty for my samsung E7 mobile but I didn't get any help & support from onsite team. they are very slow to respond my email & calls . they misguide to cu...Read More

Hassle free and everything at a phone call away
Aug 24, 2016 02:43 PM Read
I recently bought a new phone from Amazon, Amazon suggested that I buy OnsiteGo's Mobile protection along. I normally do not buy such stuff, but as I had broken my last phone  in just 6 months I decided to buy this. As luck would have it . I broke my screen in just 3 months this time, skeptic...Read More

Worst for insurance
Apr 23, 2016 04:55 PM Read (via Android App)
I had visited this company for starting my insurance. But on visiting here I was shocked. The infrastructure was not good. There were very less working staff and most of the time they are busy doing some work. They don't have any interest in customer. I had asked for form and I have to wait for ...Read More

Insurance
Apr 14, 2016 12:02 PM Read (via iOS App)
Client Support is terrible and not esteem for cash . I feel tricked when I contact their client tend to enrolling demand for harm telephone however they didn't resolve my issue , All however I actuated my arrangement yet more than once requesting various records which as of now we submit amid...Read More

YOUR RATING ON

Onsite Insurance
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