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OneAssist Reviews

Awesome Service
Nov 14, 2018 01:23 PM Read (via Mobile)
It's awesome on Total Pickup to Delivery Service, It's delivered back to me within 7 days. It's actually only 5 days. People who like to take care of thier Mobile must insure with Oneassist. I had excited to get my mobile as new how I purchased. Thank you Team Oneassist and all the very best for...Read More

Fraud Company
Nov 05, 2018 12:14 PM Read
Once you take any one assist plan . they will never let you cancel it . total fraud . they will take money out of your account without permission too I can't believe HDFC Bank is tied up with this fraud company . its a big scam waiting to come out soon. ...Read More

Don't Make Your Life Hell
Oct 07, 2018 02:35 AM Read
If you're thinking to take their service then let me tell you that you're going to trap in their fraudster service. This company will make your life hell once you take membership from them. I have taken mobile insurance from them. I filed online claim when my phone screen got broken and they ...Read More


They Don't take a claim
Oct 04, 2018 12:33 AM Read
Claim was registered and rejected. I have top plan of oneassist and they told me that, this is not in your plan, that is not in your plan. Then you guys are cheated me. There is no point of taking an insurance from oneassist. My service request id 3577233 ...Read More

Not a trustworthy insurance company
Sep 23, 2018 09:37 AM Read
I claimed my handset damage and against claim they asked me to pay 10% of the coverage of my handset amount. what a crazy deal, we are being fooled. I have never seen any company who demand 10% of coverage amount instead of damaged claim amount. the covrage of the handset was 40000 and damage...Read More

Beware of one assist
Sep 17, 2018 10:15 AM Read (via Mobile)
They are cheaters and fraud. They will just take your money. There are lot of poor people in India please give it to them rather than encouraging such fraud and blade companies. They do not come under IRDA. Ask under which regulatory authority they come under. ...Read More

One Assist is a scam
Sep 13, 2018 09:02 PM Read (via Mobile)
I wanted to end One assist subscription after one year but they are not letting me go. Even after multiple requests to cancel my account they are saying many varieties of excuses to keep me hang in there until the next auto renewal.It is like a trap.Once you are in you are not going out.Never co...Read More

Sep 12, 2018 12:20 AM Read (via Mobile)
This is Totally a Fraud Company. I don't know how it is connected with Amazon and other big Companies. They are making fool of Everyone and Earning Million of Hard Earned Money of Customers. They Issue Insurance through National Insurance Company and at Time of Claim they Literally make Fool. Th...Read More

Worst repair and cheaters
Sep 10, 2018 01:23 PM Read (via Mobile)
I bought the pHone warranty that comes with Xiaomi . Raised a claim when my phone got damaged . They take months to complete the process . They repaired my phone and changed battery and camara is not working now. Charged me also for the same. And Now not ready to listen . Cheaters. ...Read More

Fraud and cheater company. Changed TnC internally.
Sep 04, 2018 10:49 AM Read
I bought a mobile insurance from one assist. It cost me 1K for 10K phone. Unfortunately it broken after 4 months. They quoted Rs9259  repair cost and considered it under BER(Beyond economic repair) and they agree to pay money for it. But they paid only Rs6300 for 10K phone. They said its 30% dep...Read More

One assist
Aug 16, 2018 04:51 AM Read (via Android App)
Well its insurance company so I haven't really that faith in it one of my friend get cheated from them. He bought an AC from them recently its one body part get faulty he want to replace the part with new one but this company hadn't gave any way of it . I Suggest you to not to buy any prod...Read More

Totally scam with licence
Aug 08, 2018 01:44 PM Read
They are fraud do not get engage in their cheating scams because they do scam business itself they all are cheaters so its a request to never get involve in their scams because they debit your account without any coversation and they never say about auto debit at the time of selling but after 1y...Read More

One assist is scam company
Jul 28, 2018 05:40 PM Read
Hello friends, Please stay away from this scam company they didn't cover any handset if someone not kill you. For claim you need to admit in hospital or die.I file a claim and after 1 month they take my laptop and after 15 days they called me and said that sorry you are still alive so we can'...Read More

Customer harassment
Jul 21, 2018 10:35 AM Read (via Mobile)
This is with regards to clear customer harassment case with oneassist where I received mail first 45 days prior to autorenewal date that my plan will be auto renewed. I called back and said please keep my service activated till my last day of plan i.e.18th July 2018 and then deactivate acount an...Read More

Poor service
Jul 19, 2018 10:21 PM Read (via Android App)
While selling policy for home appliances, they dont inform anything over phone about terms and conditions, later while getting claim settlement, they say it is out of our policy terms, you have to pay for parts. Read terms and conditions at our website. @oneassist - worst services ever seen ....Read More

One assist
Jul 17, 2018 12:28 PM Read (via Mobile)
Bad, they never provide temporary handset as per insurance policy. They will tell u that matter is forwarded, issue has been escalated but in reality you never get the proper solution. When comes to taking money they say its as per policy but at time of giving services there policy goes in the g...Read More

Good experience
Jul 11, 2018 07:35 AM Read
I wanted to share my personal experience with One assist. I had very good experience. Let me tell you. I purchased iphone 7 on 23th April and I took one assist insurance along with that(Sales guy forced me to opt for a plan). After using the phone for 3 months accidental my Iphone home but...Read More

One Assist is fraud company
Jul 09, 2018 03:25 PM Read
One Assist is fraud company and it is not at all worth to pay them. They will not act upon complaints, even after numerous followups. They will deduct money/membership fee automatically from your card, without notifying to you. The Telecallers will behave like hell and you would never end up wit...Read More

Wrost experience, they don't deserve even 1 star.
Jul 04, 2018 05:37 PM Read (via Mobile)
I paid them full money as they asked but when came to claim they have all the policies to confuse you. Like: nobody bothered to tell me status of claim. When I checked with them they said they need more information. They ask for stupid details like were you standing or sitting while you...Read More

Best Customer Service I had ever seen
Jul 03, 2018 02:30 PM Read
I got insurance for my Samsung C7pro from Airtel Secure(witch is tie up with One Assist Insurance Company). First I too frightened after damage of my handset then I claim through Airtel Secure from there instead of contacting me to One Assist they contacted me for device settlement and the entir...Read More



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