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OneAssist Reviews

Mobile Insurance Refund not done since 26 Days
Oct 27, 2017 06:17 PM Read
I recently purchased Vivo V5 Plus Mobile and I opted for OneAssist Insurance worth Rs.2199/-. But later I returned the phone back as I was not happy with experience and I have asked OneAssist to refund my monet worth Rs. 2199/- back. One of the representative called me and took my bank accoun...Read More

Fraud Assistance by One Assist
Oct 22, 2017 04:07 PM Read
I just taken insurance from One Assist for my smartphone. Unexpectedly it went damaged with glass breakage. I can't able to figure it out what the problem is. I just want to claim the insurance in this case which might be useful for me. But those people initially considered my problem and the...Read More

For my oneassist apple total protection plan
Oct 18, 2017 06:33 PM Read (via Android App)
Hi friends I want to give a review for one assist mobile insurance. I find this is very good company. When my iphone was damaged I was very sad. I complained to one assist mobile insurance company. Both my iphone 7 I purchased a plan rs. 4999 from oneassist. It gave me claim and gave me a stand ...Read More


Oct 17, 2017 03:05 PM Read (via iOS App)
Basically iphone user and I took oneassist insurance for my iphone 7plus.accidently my mobile has fallen down and rear camera has cracked.i have claimed from oneassist for repair or may be replace, initially everything was in good third party ecom has came for pick up.this oneass...Read More

Fraud one assist not giving claim
Oct 05, 2017 09:13 PM Read
My name is harish and my registered mobile no is 8468868889 I had purchased a mi max and had taken a one assist policy which had 100% cover on all kind of loss. Recently my mobile stopped working as some water entered in it while in rain. The claim has been rejected stating self neglige...Read More

Just doing fraud with customers
Sep 29, 2017 02:25 PM Read (via Android App)
I have done my Laptop Insurance in OneAssist but they cheated me in rates and in interest rate.Their customer care service is also not good as they always put my call on waiting or on hold.Thier staff member never explained term and conditions clearly.They have many other plans for Laptop, Mobil...Read More

Worst insurance company!
Sep 28, 2017 06:06 PM Read (via Android App)
But plan with this company is the worst experiance of my life. Staff members are very loyal at the time of servicing their plan to users but at the time of claim their behaviour totally changed and the most worst thing is that they disturbe you a lot by making tooo much phone call at initally an...Read More

Cheater Cheater
Sep 28, 2017 01:29 PM Read
My phone fell from my pocket while getting down from car, and screen got damaged. Claim rejected with reasoning that there was improper handling of the device. Should I have kept the phone in locker. what they mean by improper handling. Biggest cheater. I will try to take legal help. It not a...Read More

Not Sure assurance !!!
Sep 17, 2017 12:00 PM Read
Hello Guys, I have purchased an MI 3s 16gb smartphone from Mi.COM from my credit card with insurance from one assist consumer solution pvt ltd On 26 august 2016 with invoice no 1477451877884687415 but now when I am claiming for insurance of smartphone after my smartphone has theft, They are crea...Read More

Sep 06, 2017 12:25 PM Read (via Mobile)
As per my plan benefits it is mentioned that 12 days service guarantee and you'll get a courtesy handset in the mean time of handset repaired. But these things are just to make customers fool. They just escalate the case from one place to another and nothing will happen. Customer have to survive...Read More

Chor company- Ban it with immediate effect
Sep 01, 2017 08:25 PM Read (via Android App)
This company should be banned and its licence should be cancelled. I got a call from a person from this one assist and they explained all the features. Then they hung up. They didnt ask for whether I want this plan or not. Neither I said that I want this plan. After 2 days I got a msg saying ...Read More

Oneassist will loot you
Aug 25, 2017 01:30 AM Read (via Android App)
Hello im going to share my experience with Oneassist. My friend had the worst experience with Oneassist she bought xiaomi 4 mobile phonr and had Oneassist insurance with it. She accidentaly broke him phone and there was crack at the bottom and the bavk touch was not working properly so she...Read More

Fraud with me
Aug 24, 2017 10:29 PM Read (via Mobile)
ATTENTION PLEASE FRIENDS READ please dont buy any insurance policy from #OneAssist or Xiaomi Mi protect plan. They are fraud they said buy #mi protect along with new smartphone and at time of any misshapenning example like when your phone fell on ground, fell in liquid or in fire the pl...Read More

Aug 23, 2017 11:12 PM Read (via Android App)
I brought a Redmi note 3 phone on 3rd may 2016 with one assist insurance which they brand its a mi protect.after couples of weeks the screen craked in a accident on 13 July 2016 I reported the incidental and claimed on Their portal due to no action from their end. I called them for which they re...Read More

Noone assist
Aug 17, 2017 12:07 AM Read (via Android App)
One assist is surely the worst insurance company for the mobile phones no doubt. I have taken insurance with my xiaomi mobile but had to face many problems at the time of raising the claim. Customer care representative is not at all helping, all they do is ask for the more time to resolve the pr...Read More

One assist -mobile insurance / part missing
Aug 11, 2017 03:44 PM Read (via Android App)
I have submitted my mobile for insurance cover to one assist with my one assist membership id: 1000881421 and the claim id service request : #3246586 .They collected my mobile on 24 th july .Delivery guy took my phonr along with sim tray .I have questioned them whether is there really need to ta...Read More

One assist - not recommended
Jul 13, 2017 11:06 AM Read (via Android App)
Hello hi everyone I hope you all are fine my name is Sahil Nanda and I am from New Delhi I would like to tell you about the application or website one assist it is an application where you can purchase the policy for your smartphone. It gives you cover of accidental damage for your smartphone. ...Read More

Mobile insurance with poor Service
Jul 07, 2017 04:01 PM Read
Few month ago I had xiaomi  redme note 4.i insured mobile with OneAssist. Few days ago my mobile fall down and break screen, when I called one assist they told me that your mobile take for service staion .our representive take mobile in 4 days but it take 7 days .aftar picking  and take anothe 2...Read More

Approval time for insurance is too long
Jun 20, 2017 01:13 AM Read (via Mobile)
Hello friends . I applied for one assist mobile insurance plan for my damaged Samsung Galaxy Grand Quattro phone. The staff call me after 2 to 3 days of applying it and told me to submit all the required documents either online or offline. I submitted the document in person but they were n...Read More

Worst insurance service
Jun 15, 2017 06:08 PM Read
OneAssist is totally a waste of money. This is the worst insurance company that I have ever come to know with. My friend has bought an iPhone and got it insured by OneAssist. At first this company shows great enthusiasm to show their offers and promises with bundle of services like 12 days servi...Read More



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