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MouthShut Score

11%
1.37 

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OneAssist Reviews

HDFC and One assist are fraud, big cheater
14 days agoRead
HDFC bank and One assist are joint cheaters and I recommend no one to enter into their trap of wallet protection or any other protection and insurance plans. They will launder your money from your pocket without noticing to you and never will help you in case of settlement or in need.

Cheating Customers Worst Experience
29 days agoRead (via Mobile)
It had been a horrible experience as these people disagreed saying the claim can’t be done by giving fake excuses what’s the point of insuring the product then. They are not worth please don’t insure any product with them as you will get no help from them as their idea is to just take money and ...Read More

Just a fraud company to steal money
Sep 14, 2019 04:14 PMRead
I had the worst experience with this company. they just refuse to cancel my subscription which I took from them.they wont let me cancel my request they just keep saying its for our benefit.its dont ever fall for it

YOUR RATING ON

OneAssist
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Cheater and Fraud company
Jul 23, 2019 04:59 PMRead
I bought Redmi Note Pro 4GB RAM 64 GB ROM with MI protection plan supported by Oneassist on 3rd June and gifted it to my friend. It was a liquid damage protection plan worth Rs. 799. On 22nd June due to heavy rain, the phone got wet in her pocket. She switched off the phone on the way to home. I...Read More

One Assist will not assist you with even One thing
Aug 10, 2018 01:31 PMRead
If you are thinking of buying there services, please spend 5 mins reading this and thank me later.I bought there home appliances service plan for an AC and samsung 40 inch LED TV. Though there sales pitch was too good to be true(Free standby unit in case of claim) I went ahead with the purch...Read More

#synopsisDesc#
Crooks
Oct 07, 2017 08:09 PMRead
When I lodged the claim, nobody bothered to inform the next steps and I remained curious as to what they were doing with my claim.They took 27 days to deny my claim. For them, the customer’s inconvenience did not matter at all.They denied giving me a courtesy/replacement handset citing r...Read More

Apathetic, callous and shunning any responsibility
Jun 12, 2017 02:09 PMRead
OneAssist refuses to take any kind of responsibility for a rejected claim settlement which happens to be rejected after following their suggestion.They were very enthusiastic while trying to canvas their offerings(bombarding with calls, addressing all queries and highlighting their ‘hassle f...Read More

Fraudulent company cheating people.
Jul 23, 2019 02:40 PMRead (via Mobile)
Idiotic fraud people who rejected my claim citing the iphone had an unauthorized service and the display is not original. I never serviced it any where and they should have some sense that why I would service my 1.1lakh iPhone when I have an insurance.when I surrendered the phone to them there w...Read More

Worst insurance provide in market
Mar 23, 2019 04:41 PMRead
They are just worst insurance providers in the market with almost no credibility left, I don't know why Mi Protect which is given by Xiaomi RED Mi is retaining them as insurance provider for their phones. They will also lose credibility with such a worst insurance partner like OneAssist. They re...Read More

Communication Gap
Jan 17, 2019 01:10 PMRead
The executives don't have effective followup processspecially after the payment, before payment we will be given calls, updates, information and after that they just have apologies on an obvious thing not an intentional mistake from the customer sideand no creative solutions for that....Read More

Fraud- Playing with words.
Jan 14, 2019 06:10 PMRead
They have Some or the other reasons to deny the claim.Absolutely alsmost 100% Fraud;When I got oneassist their policy was visible. I got redmi MI A1 11 months ago. The policy covered Accidental and Theft . When we say accidental means could be anything by accidental.I logged complain...Read More

Very very bad service and staff
Dec 17, 2018 10:10 AMRead
Dear Sir,I have taken the mobile protection plan of your esteem organization 2.5 months back for my Samsung mobile. I always prefer to go and use the product of brand and hence I have prefer the airtel secure plan. Name:- ChandMahmad Ghanchi( Mohammedsahil Chandmahmad Ghanchi)Location:- ...Read More

WORST COMPANY
Nov 22, 2018 12:58 PMRead
ONLY CALL CENTER. THEY DID NOT ISSUE ME THE MOBILE INSURANCE NEITHER DID THEY GIVE THE PREMIUM BACK.CHOR COMPANY.THE SALES PEOPLE AND THE CALL CENTER PEOPLE DONT KNOW A THING. ALWAYS THEY WILL TELL BACK-END TEAM IS LOOKING.I SENT MY BANK STATEMENT ALSO SHOWING I HAVE NOT RECEIVED THE...Read More

Worst Service Ever
Nov 17, 2018 12:22 PMRead
Don't buy the plans for mobile. You will never get a claim for smart phones. If you don't have insurance for mobile, You will be more careful.Their team work for reject the claims no one have the intention to happy the customer.Overall unhappy with their service.

Please don't buy
Oct 26, 2018 01:51 PMRead (via Mobile)
It's a fraud company.All their promises are false. You will not get all the services their representative claims. They told us you will get one dry and one wet service for action now denied for wet service.You have to follow million of time from taking services to getting refund.It's been mo...Read More

Even Hell probably has better service.
Oct 12, 2018 04:50 PMRead
I got a new phone as I water damaged my old one, and as I damaged the old one I thought it would be prudent to get it insured - just in case I managed to damage the new one too.I got Airtel Secure which seemed like a good option at the time - monthly payments, no contracts, everything seemed to ...Read More

Very Poor services
Oct 03, 2018 03:40 PMRead
Very poor service. Bad experience 2 times with one assist with me and my 3 friend also. they never resolve your issue. always claim department declined due to unjustified reason. please don't wast your money on one assist insurance company. and taking process time toooo long.

No claim settlement
Sep 14, 2018 04:18 PMRead (via Android App)
I want to share my experience with them.I bought mobile insurance from them for 2 continuous years.My ph. screen broke down and in the second year I raised a claim on 7/9/2018.First I had to make them a call and its a long call, then they ask you to log in through computer and fill form, write d...Read More

WORST COMPANY OF INDIA
Aug 10, 2018 02:08 PMRead
Making fool to customers. I have complained them to Repair My AC on 18th July. Still waiting for the solution. At the time of selling policy they confirmed to me that they will give solution in 6 working hours. Even after 22 days I am still waiting for solution.Don't believe on this kind of ...Read More

Handset lost by ONEASSIST
Jun 12, 2018 11:03 AMRead
I had a worst experience. I gave my handset Redmi Note 4 black colored( 64+ 4GB) for repairing. There was a slight screen crack. My mobile was not used even for a year. One Assist has lost it and now they are not ready to pay me complete handset amount, forget that insurance and processing charg...Read More

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