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MouthShut Score

10%
1.33 

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OneAssist Reviews

Had the worst experience
4 days ago Read
I took this service in 2015 just for an year. They just send an email which can be easily missed for the renewal and without seeking any approval they renew the policy amd debit the money. Since I moved to a new city and bank, I didnt check my ICICI transactions regularly. After 2 years I ...Read More

Oneassist air conditioner protection plan.. fraud
28 days ago Read (via Mobile)
They don't honor their insurance commitment .. as is evident from the photo uploaded by me (a screenshot of my plan benefits from the oneassist application) Their engineer came and said gas of the AC had leaked and following evening I got a call from the company that gas is a consumable so it...Read More

They Will Detect Money without Our Knowledge
Sep 15, 2020 12:14 PM Read
They detected money from my account without my knowledge and approval if we call customer care they said its auto renewal scheme we dont want any approval from you. Really I lost money I dont like their service ...Read More

YOUR RATING ON

OneAssist
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Insure, and Lose your Sanity
Apr 14, 2020 11:40 PM Read
I had purchased an Amazon Fire TV Stick, obviously, from Amazon over a month ago.You can find my review of the product, also, on MouthShut; which I had written a few days ago. At the time of browsing for the product on Amazon, I came across offers of insurance for the product, prominently dis...Read More

Worst Fraud Company Don't Buy From Them
Nov 06, 2019 05:48 PM Read
OneAssist is a fraud company and never buy an insurance coverage from this company, basically if you’re too much clever then you may consider this company because they find the several reasons to disapprove your claim. Basically, a mobile insurance means if your handset is damaged by any way ...Read More

Cheater and Fraud company
Jul 23, 2019 04:59 PM Read
I bought Redmi Note Pro 4GB RAM 64 GB ROM with MI protection plan supported by Oneassist on 3rd June and gifted it to my friend. It was a liquid damage protection plan worth Rs. 799. On 22nd June due to heavy rain, the phone got wet in her pocket. She switched off the phone on the way to home. I...Read More

One Assist will not assist you with even One thing
Aug 10, 2018 01:31 PM Read
If you are thinking of buying there services, please spend 5 mins reading this and thank me later. I bought there home appliances service plan for an AC and samsung 40 inch LED TV. Though there sales pitch was too good to be true(Free standby unit in case of claim) I went ahead with the purch...Read More

Crooks
Oct 07, 2017 08:09 PM Read
When I lodged the claim, nobody bothered to inform the next steps and I remained curious as to what they were doing with my claim. They took 27 days to deny my claim. For them, the customer’s inconvenience did not matter at all. They denied giving me a courtesy/replacement handset citing r...Read More

Don’t subscribe to this service ever
Jun 23, 2020 08:16 AM Read (via Mobile)
This company does not listen to its customers. After numerous mails and calls cancelling my subscription and also receiving replies that the cancellation was being processed, three months later they billed me on my credit card.Now they will not reverse the charges on some pretence or the other. ...Read More

Dont buy waste of money
Jun 19, 2020 04:21 PM Read
Guys I would really say that dont buy thisprotection plan as this is a fraud, while your claiming your damage they will just read some terms and condition to deny your claims, In my case, I gifted the phone to my cousin( mavshicha mulga). After usage of 6 month he damaged that phone(screen on...Read More

Fraud company!!!!
Dec 24, 2019 03:43 PM Read
They keep deducting the plan amount i.e. Rs. 1899 from my saving bank account even after discontinuing the plan. De-activating the plan itself was such a pain. They agree to comply to my request but they do only what they like! Their customer service team is of another foolish level. They just d...Read More

Refund not processed and done fake closer
Nov 09, 2019 12:50 PM Read
I had taken the plan for my 4 Home Appliances, in the year 2018, I raised the complaint about my Ref in the month of Oct 2018 against complaint number 3645921 engg visited at my place and found duct of ref is defective which need to be replaced. On 06th Nov my complaint has been closed as mentio...Read More

Regarding claim
Nov 01, 2019 01:28 PM Read
They rejected my claim, bcoz I raised my claim late. they want people will raise claim while on hospital bed . really bad experience. I recommend not to take claim from this company ...Read More

Cheating Customers Worst Experience
Sep 18, 2019 02:42 PM Read (via Mobile)
It had been a horrible experience as these people disagreed saying the claim can’t be done by giving fake excuses what’s the point of insuring the product then. They are not worth please don’t insure any product with them as you will get no help from them as their idea is to just take money and ...Read More

Fraudulent company cheating people.
Jul 23, 2019 02:40 PM Read (via Mobile)
Idiotic fraud people who rejected my claim citing the iphone had an unauthorized service and the display is not original. I never serviced it any where and they should have some sense that why I would service my 1.1lakh iPhone when I have an insurance.when I surrendered the phone to them there w...Read More

Worst insurance provide in market
Mar 23, 2019 04:41 PM Read
They are just worst insurance providers in the market with almost no credibility left, I don't know why Mi Protect which is given by Xiaomi RED Mi is retaining them as insurance provider for their phones. They will also lose credibility with such a worst insurance partner like OneAssist. They re...Read More

Communication Gap
Jan 17, 2019 01:10 PM Read
The executives don't have effective followup process specially after the payment, before payment we will be given calls, updates, information and after that they just have apologies on an obvious thing not an intentional mistake from the customer side and no creative solutions for that. ...Read More

Fraud- Playing with words.
Jan 14, 2019 06:10 PM Read
They have Some or the other reasons to deny the claim. Absolutely alsmost 100% Fraud; When I got oneassist their policy was visible. I got redmi MI A1 11 months ago. The policy covered Accidental and Theft . When we say accidental means could be anything by accidental. I logged complain...Read More

Very very bad service and staff
Dec 17, 2018 10:10 AM Read
Dear Sir, I have taken the mobile protection plan of your esteem organization 2.5 months back for my Samsung mobile. I always prefer to go and use the product of brand and hence I have prefer the airtel secure plan. Name:- ChandMahmad Ghanchi( Mohammedsahil Chandmahmad Ghanchi) Location:- ...Read More

WORST COMPANY
Nov 22, 2018 12:58 PM Read
ONLY CALL CENTER. THEY DID NOT ISSUE ME THE MOBILE INSURANCE NEITHER DID THEY GIVE THE PREMIUM BACK. CHOR COMPANY. THE SALES PEOPLE AND THE CALL CENTER PEOPLE DONT KNOW A THING. ALWAYS THEY WILL TELL BACK-END TEAM IS LOOKING. I SENT MY BANK STATEMENT ALSO SHOWING I HAVE NOT RECEIVED THE...Read More

YOUR RATING ON

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