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Max Bupa Health Insurance Reviews

Complete fraud company
25 days ago Read
I have MaxBupa insurance for my family, very bad experience, submit the claim on a reimbursement basis, online submit not working properly and I check with customer care they have given E-mail ID to send the documents but that also no response my money has all gone. Month not yet received the cl...Read More

Fraud max bupa
Nov 29, 2020 02:02 PM Read (via Mobile)
One of the worst, fraud and 3 grade company. Only know to collect premiums but they never give back any money, any claims.. Only excuses and 3 grade managers and customer service ...Read More

Nov 13, 2020 02:47 PM Read
I have Bupa/Oman insurance, very bad experience, submit the claim on reimbursement basis, it is more than one month not yet received the claim amount. Email response is very slow, to get an answer it will take minimum 8 days. Never go with BUPA we have many other options, with the same premium. ...Read More


Max Bupa Health Insurance
Don't trust the intermediary and the company
Jan 29, 2020 09:03 PM Read (via Mobile)
I am a doctor and was diagnosed with a pre existing illness which required surgery after taking the policy. All i just wanted was to update about my condition. For which the intermediary asked me to apply for reimbursement claim after the surgery, so that even if it gets rejected my condition wo...Read More

Extremely poor service
Jan 25, 2020 11:18 AM Read
I have been a Max Bupa Health Insurance customer for over 4 years and never claimed a rupee as a claim. I am thankful that I have a good health and always considered a health insurance policy as an emergency aid in case of serious ailments. When I had to undergo a surgery and submitted my cla...Read More

Cashless Claim Rejected Infairly
Jan 05, 2020 07:36 AM Read (via Mobile)
Admitted my wife for severe throat pain & vomiting in emergency dept of Fortis Noida 62. Then the next day on 4 Jan the TPA submitted all documents to MaxBupa. Wife undergoing treatment for throat infection- IV antibiotics and IV pain killers. The MaxBupa rejected the cashless claim under sectio...Read More

Wastage of money .
Dec 11, 2019 09:52 PM Read (via Mobile)
I need to put 1 star rating for claim settlement..i have taken policy three years before and renew the policy in each year at the same time..when i need this policy for surgery for cyst then customer representative told me that i am considering this type of operations but when i submitted the cl...Read More

Worst experience ever had in my life
Nov 21, 2019 08:15 PM Read (via Mobile)
I have taken Maxbupa health insurance 3 months back. And my kid admitted in hospital .when i applied for the cashless in maxbupa they rejected it and giving the reason that my kid admitted for pneumonia 3 months before the policy start date . When contacted the customer care it was a horrible ex...Read More

Terrible Scamsters!
Sep 13, 2019 11:46 AM Read
Absolute scamsters! They make false promises and scam the public. My case is genuine. I submitted all the documents and this was verified at the time of physical submission of documents as well as by the home verification agent. Now Max Bupa is saying insufficient documentation one month afte...Read More

Very bad health policy to take
Jul 02, 2019 07:27 PM Read (via Mobile)
My wife got admitted for acute gastroenteritis in a hospital but max Bupa denied our claim initially. Then we paid and sent file to TPA for claim .Max Bupa denied claim because of minor clerical mistake done by hospital typist which hospital later on corrected . Even then max Bupa not ready to p...Read More

Max bupa health ins is a fraud
Feb 03, 2019 11:27 PM Read
Fraud at Max Bupa health insurance. I went to one of max bupa cashless hospital Manipal hospital dwarka sector 6 and max bupa refused my cashless claim dispite the Manipal doctors gave them true justification of admission twice to Max bupa. now doctors are telling me since mine is a private i...Read More

Claim redressal is very opaque
Jan 06, 2019 11:42 AM Read
I had taken Maxbupa Mediclaim insurance - Heartbeat Family First policy. My experience with them was very bad. In case you make a claim, all the communication is strictly only through mail. I got a mail from them saying that some documents are missing in my claim application but they did not cle...Read More

Worse policy and worse agent
Dec 08, 2018 09:17 PM Read
This is so unprofessional, unethical cheater company that cheat customer.I was admitted on BLK Hospital on 1 march 2018 and hospital did mistake.Max Bupa first rejected my claim .after detailed enquiry and re submission of document again they rejected claim.then they against cancelled policy .I ...Read More

Worst experience
Nov 21, 2018 10:09 PM Read
I have been approached by my bank to buy this insurance. I really did not want to seeing their bad reviews but my bank Standard Chartered kept insisting me I had to buy it for 2 years and I disclosed to them that my mother has diabetes. My mother was admitted for Anaemia and the hospital informe...Read More

A fraud health insurance company
Nov 15, 2018 05:32 PM Read
I know its a third class/zero grade, fraud insurance company. I have been running after them for a claim which was filed on 1st Aug 18. till date I they haven't processed the claim. I met their "Grievances General Manager - Gargi Sahu" and one moron who calls him self an "Asst. Manager - Claims ...Read More

Policy holder protection rights not followed..
Sep 26, 2018 11:49 PM Read
Please don't fall prey to max bupa. They are the worst. My policy issued in 2011 for parents with disclosure on diabetes and personal waiting period applied. Now today 26th Sept 2018 after paying 8 premiums maxbupa has denied my father's claim for angioplasty stating non disclosure of diabete...Read More

They Denied To Give Claim
Jul 26, 2018 10:24 AM Read (via Android App)
If you want to secure health of your family then never ever take max bupa's any health policy. You Know why our country is still developing ? Because British might have left the country but they are still looting us through companies like maxbupa but the sad part is no one will listen to y...Read More

Please don't go with MAX BUPA
Jul 10, 2018 05:12 PM Read
Since last month I am chasing for my claim with Max Bupa health insurance company for Claim but its not getting approved and reason given for denial is not acceptable Please note my policy number is 30621095201801 and claim number is  339628 My son having double vision problem with his eye...Read More

Max bupa policy issue
Jul 07, 2018 06:57 AM Read (via Android App)
One of my customer is a good customer with max bupa for quite long time however he has now suffered due to terms and conditions of max bupa.he has always promoted business of max bupa and still for his fathers policy which was rejected withiut any valid reason and suffered loss of 1500rs as medi...Read More

False allegations on the insurer & claim denied
Jun 21, 2018 01:20 PM Read
Dear Max Bupa Team, It is extremely disappointing and disheartening to learn that your false claim of being a genuine market player is all farce and you have left me with no other choice but to lodge a formal complaint against you with all the statutory authorities. Please be informed that I am ...Read More


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