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MouthShut Score

29%
1.97 

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Kent

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Kent RO System Reviews

BIG MISTAKE to buy this product ..DISAPPOINTED..
few seconds agoRead
Since 3 days none came to resolve the problem as the product is under warranty i.e. they wont receive any money.Worst service I have ever experinced. They dont keep their words.

PATHETIC SERVICE, FALSE COMMITMENT & CHEATING CUST
16 days agoRead
I first time bought a Kent product i.e. Kent Grand Plus RO water purifier in July'19. I realized it was a very BIG MISTAKE for choosing a brand as the service experience is very PATHETIC from such a big brand after raising first service request after 4 months.I called Kent executive(Nishant)...Read More

Kent RO is HORRIBLE product.
17 days agoRead
We purchased Kent RO last year in 2018. we are utterly disappointed and feel cheated. Every three months one or the other filter has to be changed.within a year of purchase we had to change the motor 2500, and filters once in every three months 3500 . GO for it if you are ready to shell down...Read More

YOUR RATING ON

Kent RO System
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Kent RO - Terrible Service and Customer Support
Jan 13, 2017 05:02 PMRead
I have been using the Kent RO Grand Plus over the past 3 years.On January 07, 2017(Saturday), I called up customer support help-desk and raised a request(Service Request Number: 170107-00165), for the servicing of the RO since, the filter change alarm was ringing. The RO was working perfectl...Read More

Pure water
Feb 05, 2010 09:24 PMRead
Earlier we used to buy Bisleri in 20 litre can costing Rs 50/-. In June 2007 we decided to go for KENT RO, and called for the salesperson. He landed next day at our doorstep. We were impressed by his detailing and demo on the quality of our bore-well water. The impurity level was around 170 and ...Read More

Water contamination is one of the biggest problems in India. Drinking untreated water is a cause of various diseases. To combat this problem many companies have come up with water purifiers. They are cheaper than bottled water and effective than boiled water. Since water purifier is an essential item in the household we bring you some guidelines that will help you make the optimum choice.
Choosing a water filter - Concluding Part
Feb 25, 2008 09:44 AMRead
Carrying on from where I left in my previous review on “Choosing a Water Filter”, I write this concluding part. Readers who first wantto know about the various methods of filtration available may first read that article.Friends here I will only enumerate the factors that you should consi...Read More

Mr
Oct 07, 2019 12:10 AMRead (via Mobile)
I am sorry to say that the Kent RO Systems service is very useless and dirty service. Just got the service done two months ago and I spent around ₹ 5200. And after two months it deteriorated again. And two months ago, the one who did the service is named Jeetendra. If I spend ₹ 5000 after every ...Read More

Worst Service
Aug 19, 2019 08:48 PMRead (via Mobile)
It's just a year and we have already spent half of the mrp rate for service.. all the filters inside last only for 6 months and for every service they claim that something or the other is repaired and cost you min 4k. They say service charge is free for 4 years but they charge min 500 as service...Read More

Unqualified engineers
Jul 25, 2019 11:51 AMRead (via Mobile)
The product is good but the service engineers are not trained they don't know what to repair and what part to change. Later when we did the complaint again the engineer started abusing. Will never suggest anyone to buy Kent.

Very bad service and AMC - Never trust Kent
Jun 22, 2019 12:30 PMRead
Dear Customers looking for Home water Purifier systems,First to mention, NEVER go for Kent products due to their bad service / behaviors to customers, especially if you are living around electronics city area. We were using Kent for two+ years and started observing that the local service pro...Read More

KENT UV RO water purifier
Jun 19, 2019 09:08 PMRead
I have taken a UV RO water purifier from KENT. From day 1 it is giving me continuous problems. I have taken AMC but the service is very very poor.My case with KENT RO is pending for almost 10 days now. Highly careless. One by one every part has been damaged. They have bunch of useless servic...Read More

Worst RO
Jun 19, 2019 12:45 PMRead (via Mobile)
I purchased kent RO water purifier dated 27/05/18 which in just one year got out of function three times.I got it repaired thrice by the company itself and have to pay 3000 rs. as we were not provided with the warranty card.the product serial no.: KR1706051178.it was mfg. on 28/06/2017. ...Read More

Do not buy Kent
Jun 11, 2019 11:09 AMRead
I have bought kent and let me tell you they have programmed machine so that regularly you have to ask for maintainance.whethrer you use or not u have to change filter every year. they have programmed so that after one year one week your filter will stop working. it is better to go for aquaguard ...Read More

Going for a KENT RO+UV Water Purifier system??
May 10, 2019 01:01 PMRead
I am sure you will change your mind after reading this. Using KENT RO+UV filter for almost two and half years now… Let me start by saying - service is pathetic and way tooooo costly. now coming to details:AMC differs from place to place depending on water quality I understand but KENT people...Read More

Very very bad service by authorised service dealer
Apr 30, 2019 01:26 PMRead (via Mobile)
I have registered a service on 24 april 19 and it is assigned to concerned service center but there is lack of connectivity between Kent's management and concerned service partner. Ro service is not done till 30 april. I have registered 3 to 4 devices but concerned service provider cancelled eve...Read More

Kent RO Grand repair seervices by rocareindia.com
Apr 06, 2019 06:44 PMRead
It is a really horrible company with no business ethics. I got my Kent Ro grand repaired through call centre no. 96889940 on 22nd Dec 2018. All filters are replaced at a cost of Rs.4400 through local service personnel of HTM Technologies with office at Bangalore.Its performance was supposed ...Read More

Worst service provider
Mar 03, 2019 02:20 PMRead (via Mobile)
Never get service from RO Even customer care & technical guy all are fraud & will cheat u..yesterday on 2nd March technical person came & repair & asked for 6k for AMC plan...but from night there is continuously leakage from RO...so pls be careful..now the technical & customer care are not givin...Read More

Very disappointed and fed-up with machine, sevice
Dec 30, 2018 09:49 AMRead
Hello,I am very disappointed and fed-up with product, service and process of Kent water purifie.My machine is not getting start from last 7 days. I were given service request 7 days back but still there is no resolution. During this period of time there is two service person visit but bo...Read More

Worst poriduct
Nov 01, 2018 01:22 PMRead (via Android App)
No service after purchase I purchase it for 25000But after a perid of time it actually stopped workingThen I call fir selvice center .Then the wort thin started hapening.After every 3 months I complain and they came and charge for sometime for motor, filter, etc.Just I need t...Read More

No after sales service. Horrible customer service
Nov 01, 2018 01:17 PMRead
The local Kent guys pestered me to buy their product promising they will call for maintenance and changing filter but vanished after installing the product. The did not even give any demo. After a year they again call me for AMC saying it's important to change filter. When I call their customer ...Read More

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Kent RO System
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