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Kent RO System Reviews

Defective Purifier
0 hrs 22 mins agoRead (via Mobile)
We bought the purifier 18 months ago & our agony started, every 3 months some part would breakdown , so we don't even know if we were drinking impure water all along, my husband had to undergo kidney stone surgery but at that time we couldn't link the two , its only when the doctor mentioned a p...Read More

Worst service from Kent
3 hrs 5 mins agoRead
Guys Please be aware of the below issue before you purchase KENT RO. I am using Kent for 3 years. I called for service on 17th DEC 2019 and they sent one service agent that guy came and installed new filters and charged me 4050. The next day onwards I found water leakage in the machine near the ...Read More

Ridiculus company.
5 days agoRead (via Mobile)
I am very much upset with Kent RO because their spare parts are very much expensive. My machine is within AMC but nobody come to service until there will be problem in the machine. Engineer came and told us that your Kent RO, 's water is not pure. I am realy fedup with Kent RO and nit hesitate t...Read More


Kent RO System
They are frauds. Please dont buy Kent Water Purifi
Jan 04, 2018 06:04 PMRead
This is to bring to your kind notice that I had purchased the below mentioned product from Essex engineers, Coimbatore for a very high amount. The machine is installed and till now being serviced only by Kent executives and I don't have any knowledge regarding the water purifier. Once I had call...Read More

Kent RO - Terrible Service and Customer Support
Jan 13, 2017 05:02 PMRead
I have been using the Kent RO Grand Plus over the past 3 years.On January 07, 2017(Saturday), I called up customer support help-desk and raised a request(Service Request Number: 170107-00165), for the servicing of the RO since, the filter change alarm was ringing. The RO was working perfectl...Read More

Horrible service and cheaply built products
Dec 02, 2016 12:28 PMRead
All started on 27th Feb 2016, when I bought Kent Pearl(KR1511000605). The agency guy came and installed it quickly.(Attached the invoice)In less than 5 months on 11th July 2016 the device started leaking from bottom, we raised a service request(case ID- 160227-01769) and after following up m...Read More

Pure water
Feb 05, 2010 09:24 PMRead
Earlier we used to buy Bisleri in 20 litre can costing Rs 50/-. In June 2007 we decided to go for KENT RO, and called for the salesperson. He landed next day at our doorstep. We were impressed by his detailing and demo on the quality of our bore-well water. The impurity level was around 170 and ...Read More

Choosing a water filter - Concluding Part
Feb 25, 2008 09:44 AMRead
Carrying on from where I left in my previous review on “Choosing a Water Filter”, I write this concluding part. Readers who first wantto know about the various methods of filtration available may first read that article.Friends here I will only enumerate the factors that you should consi...Read More

Best use tap water instead of Kent maxx
22 days agoRead (via Mobile)
I was convinced to buy Kent maxx filter by sales manager but at much higher price stating that if I buy from Amazon, they will not give genuine serviceWhen installing engineer came he too was outsourced and started selling pre filter and other things to make it functional. Complaint sent to ...Read More

Not worth buying Kent RO
Dec 07, 2019 12:13 PMRead (via Mobile)
We bought Kent RO 2 years back.The product is not good as we hav to replace all the parts which will cost more than the product price.AMC is not a solution for that.Why to spent 6000per year on. 15000 Product.Absolutely not satisfied with it.Don't buy Kent RO.

Nice designed purifier
Dec 05, 2019 05:41 PMRead
Although design of this purifier is very attractive but still its performance is not up to the mark. In our area too much iron in water so after installation within 3 months the purification nozzle giving trouble, So we called the customer support and replaced by them. So as per the customer sup...Read More

Worst Customer Service
Nov 14, 2019 10:10 AMRead
We are sharing brief summary of our experience after buying Kent Grand on 23 October 2019:Our product serial no. is KR1905027382 and purchase date is 23 Oct 2019. The cost paid for this product is Rs 16500/-On 23 Oct the service guy installed faulty equipment which was of no use and we w...Read More

Nov 02, 2019 09:25 PMRead
I first time bought a Kent product i.e. Kent Grand Plus RO water purifier in July'19. I realized it was a very BIG MISTAKE for choosing a brand as the service experience is very PATHETIC from such a big brand after raising first service request after 4 months.I called Kent executive(Nishant)...Read More

Feeling cheated after buying it.
Oct 17, 2019 10:59 AMRead
Hi friends, I am today sharing my reviews on my newly purchased Kent New grand RO.My family never had an RO as we don't ever required one. However, upon a friends suggestion, we thought of having one.Going by several reviews here and there and with help from some friends I ordered Kent N...Read More

Oct 07, 2019 12:10 AMRead (via Mobile)
I am sorry to say that the Kent RO Systems service is very useless and dirty service. Just got the service done two months ago and I spent around ₹ 5200. And after two months it deteriorated again. And two months ago, the one who did the service is named Jeetendra. If I spend ₹ 5000 after every ...Read More

Worst Service
Aug 19, 2019 08:48 PMRead (via Mobile)
It's just a year and we have already spent half of the mrp rate for service.. all the filters inside last only for 6 months and for every service they claim that something or the other is repaired and cost you min 4k. They say service charge is free for 4 years but they charge min 500 as service...Read More

Regarding my Kent grand plus Ro machine replace
Aug 05, 2019 11:21 PMRead (via Mobile)
Kent is very bad company never buy Kent Ro .Kent is cheating with me because within 5 months in my Ro 4 times membrane is changed and many more parts which is chargeable so it's machine fault I want to replace my machine plzz replace it .otherwise I will go to consumer court.kent is always telli...Read More

Unqualified engineers
Jul 25, 2019 11:51 AMRead (via Mobile)
The product is good but the service engineers are not trained they don't know what to repair and what part to change. Later when we did the complaint again the engineer started abusing. Will never suggest anyone to buy Kent.

Very bad service and AMC - Never trust Kent
Jun 22, 2019 12:30 PMRead
Dear Customers looking for Home water Purifier systems,First to mention, NEVER go for Kent products due to their bad service / behaviors to customers, especially if you are living around electronics city area. We were using Kent for two+ years and started observing that the local service pro...Read More

KENT UV RO water purifier
Jun 19, 2019 09:08 PMRead
I have taken a UV RO water purifier from KENT. From day 1 it is giving me continuous problems. I have taken AMC but the service is very very poor.My case with KENT RO is pending for almost 10 days now. Highly careless. One by one every part has been damaged. They have bunch of useless servic...Read More


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