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JioMart Reviews

Cheating and non delivery
8 days ago Read
Please do not buy as they do not deliver and write a message that delivery has been done. Ordered on 22nd Aug, message came on 28th Aug prepaid order no was 15980866969052546M-01 is delivered . Rs 2700 odd was paid. This was not even refunded ...Read More

Jio Mart products are poor quality
9 days ago Read (via Mobile)
I had purchased a products on jio mart and received vegetables on bad quality and few items were missing. When we complain to customer service, they were least bothered and they were releiving the calls.. My suggestion not buy on jio mart. ...Read More

Stale poor quality product delivered
11 days ago Read (via Mobile)
I received stale poor quality almond kernels against my Order No.:15986142889061198M. On August 29, 2020. My repeated complaints to customer service on phone as well as e mail did not evoke any response from JioMart team. Their customer grievance redressal mechanism does not exist. No one ...Read More


They are siphoning off Indian customer's money
13 days ago Read
When they launched their products online somewhere around May 2020, It looked very promising with their low priced products. But soon it was about to prove delusional. At the beginning they did give awesome service. But I would say like all other Reliance Ventures the modus operandi is to captur...Read More

JIO Mart is a cheat and fraud company.
Sep 28, 2020 11:30 AM Read (via Mobile)
I placed order on 3rd September. Inspire of consistent follow up , the order was never delivered but on 8th September, their website showed the order delivered. Various complaints to their customers care have not yielded any result. They are continuing to "investigate" but no refundeven after...Read More

Ordered not deliver but app showing delivered
Aug 23, 2020 11:17 PM Read (via Mobile)
My order not deliver after 5 days of deadline even there app. Showing order delivered no refund nothing no customer care response Take care guys ...Read More

Aug 23, 2020 02:44 PM Read (via Mobile)
Hi Friends, BE AWARE AND EDUCATE YOURSELF BEFORE PLACING AN ORDER IN JIO MART. I placed an order around 6K. Intially they told order will be delivered in 2-3 days. So I placed an order. They were keep on changing the delivery dates. So I tried to contact the Customer service. A big surp...Read More

Jiomart is a fraud company
Aug 20, 2020 06:36 PM Read (via Mobile)
I had placed a prepaid order. They had not deliveredmy order and in my orders they were showing order is delivered. After so many complaints and mails they are just replying that we will refund the amount but still I don't get any amount. ...Read More

Jio mart review
Aug 17, 2020 03:20 PM Read (via Mobile)
Hi, I've ordered from Jio mart thrice till now...probably that is also the final number of times i'd order from here. My experience was pathetic w.r.t below points- Quality of fruits and veggies - most of it was rotten and withered. Delivery timelines - the expected delivery date is nev...Read More

Aug 14, 2020 06:44 PM Read
Selling expired products investigation should be done on chunabhatti jio mart Manager Sahil and Appasaheb never bothered to send delivery delivery boys roaming in tempo never deliver products when call to check they block you I think they take products to their own home harass senior citizens in...Read More

Horrible Experience!! Money Snatchers...
Aug 14, 2020 12:03 PM Read
Had placed an order and had to return because of their negligence of meeting the timelines and they returned the order and didn't even refund the money. Even after multiple followups over email, call and whats-app messages they are not ready to return the amount which I paid to purchase products...Read More

Shabby quality and NIL customer service
Aug 10, 2020 06:53 PM Read (via Mobile)
Reliance wants to grab entire india by entering each and every industry. Latest entry is into retail via jiomart. I had such a bad experience where they sent a open chocolate. When complained there is a ticket with auto response. Thats it. Their job is over. They never refunded the amount not ev...Read More

Gimmicky purchase
Aug 08, 2020 01:00 AM Read (via Mobile)
I have noted a pattern of jiomart orders in a bill of x amount they cancel order of 10% of the order value. if it is prepaid order they say money refunded but in reality it is not refunded at all. After rigorous follow up they just send lame messages ur refund is done but when you check the bank...Read More

Money not refunded
Aug 03, 2020 11:16 PM Read
When I will get REFUND? now its more than 22 days. Here are the details of my order 15946219999019517W Date of order placed: 13 July 2020, 12:03 pm Total Amount: Rs. 2, 234.30 follow multiple times on email also, there are just responding with email template from last 20 days ...Read More

Not processed my refund for long time
Jun 24, 2020 11:59 AM Read (via Mobile)
Totally waste and no customer service at quality and not received the ordered thing..if no stock not sure why accepting the order...dont try this at all ...Read More

Got Junk Food instead of fresh fruits
May 30, 2020 07:09 PM Read
We had ordered Pomegranates and Bananas on Jio Mart for delivery in Bhandup, Mumbai. We first got a mail that order is delayed(quite understandable in this lock down) and wanted to cancel order. But there is no option to cancel order. After 7 days of order, we got a packet containing carrots,...Read More

Jiomart shopping
12 days ago Read (via Mobile)
For the first time I tried Jiomart app and ordered vegetables and other staples, snacks etc. I ordered groundnut oil which costsRs.189 but I was provided with rice bran oil which was worth Rs 129. My money was deducted for groundnut oil. The products were delivered from nearest Reliance fresh. W...Read More

Worst customer service and refund policy.
15 days ago Read (via Mobile)
Worst customer service I have ever seen. Please do not place prepaid order, because they do not deliver all selected product for which u have already paid. Plus they keeps postponing delivery date. Worst refund policy. They are not processing refund for non delivered items. Customer care executi...Read More

Rotten and expired items delivery mart
18 days ago Read (via Mobile)
Avoid buying from jiomart as i had a terrible experience with an order received on 9th Oct 2020 near Marathahalli bangalore. the customer support is the worst I can say. They keep creating tickets for an already existing ticket and you will not get any resolution. No idiot from jiomart would com...Read More

Jiomart is irresponsible online store
18 days ago Read (via Mobile)
I got incomplete delivery and surprisingly in invoice all items are billed. In application, it shows all items delivered. I did write to jiomart and they said refund initiated but it's already more than a weeks time i didn't receive credit. There is no reply to email now and customer care kept c...Read More



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