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MouthShut Score

42%
2.48 

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Insaraf.com Reviews

Horrible service if u pay you are at their mercy
May 14, 2020 05:35 PMRead (via Mobile)
Better to buy from other e-commerce websites then this one. Poor service. Will recommend going to other platforms which have evolved in customer service...Read More

Some products are good.
Apr 19, 2020 08:59 PMRead
Some products are good. But seems a little costly. If cost would have been a little less it would be great....Read More

Fraudulent company, damaged products
Mar 24, 2020 10:31 AMRead
The company took 4 weeks to deliver my bed when they promised 10 days.The product arrived damaged. The headboard had marks on it and was flimsy. I immediately took a picture and a video of it and called the support team. They told me to mail them the image. I sent them that - no reply.10...Read More

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Damaged product
Dec 12, 2018 04:56 PMRead
Got good product delivered once & hence ordered a second item, which arried in damaged state after delay 15 days . When I received the damaged product immedialtey called Customer Care indicated that will replace it within a week.Later no one acknoledged after repated call for 4-5 days finall...Read More

Extremely poor service and product quality.
Nov 09, 2018 01:16 PMRead
Once order is place and paid for, you will keep on calling and calling and calling and won;t get any update. No one has a clue of when and how your order will reach you. There are 2 senior people who do not talk to customers - Manoj& Mukesh after repeated calls managed to speak to them but LOL! ...Read More

Are you sure you want to buy from Saraf?
Apr 09, 2018 11:53 PMRead
I placed order in 2nd week of Jan 2018 and received delivery after couple of follow ups! Carpenter came after multiple follow ups. When carpenter opened the boxes, he realized the sofa set is broken and we immediately logged a complaint. Carpenter spoke with Saraf team, took the pictures of brok...Read More

King size bed is Quite comfortable
24 days agoRead
Well, hello everyone, recently I buy a king size bed from insaraf.com, bed is quite comfortable and design is so much unique. I also buy mattress along with it & got a good discount. My experience is really good....Read More

Recently purchased a dining table set
May 14, 2020 12:45 PMRead
I was eagerly searching for some well-designed dining table set for my house and after searching from many stores I got to know about saraf furniture where I got what I was looking for. They really have lots of varieties of every model....Read More

Purchased King size bed for my parents.
Apr 13, 2020 01:47 PMRead
I was searching for a long time a good and affordable king size bed for my parent's room. So one of my cousins suggested to me about this saraf furniture online store. So after this, I visited its online and offline stores to get more variety and finally, after long research I got what I was loo...Read More

Best Online furniture store
Apr 07, 2020 01:05 PMRead
Recently I bought a sofa set for my office as recommended by my brother he always orders furniture from here because of there quality. So because of him, I ordered for the very first time from saraf furniture and it was really great to have a deal with them....Read More

Huge product range with on time delivery
Apr 06, 2020 04:37 PMRead
Their was an occasion at my home, I was not able to go out for shopping and I was very well aware that I would need furniture for the get together, I shared the same with one of my friend and she reffered me of this platform.And it was really quick, They have a huge range of products I selec...Read More

My experience with them was pretty good
Apr 03, 2020 03:43 PMRead
Ordered dining table set for the first time from saraf furniture as recommended by one of my friends. As he was really happy to get a wonderful product from here. The product was really made up of nice quality material....Read More

3rd class company very unprofessional
Oct 31, 2019 08:32 PMRead
3rd class company they deliver the wrong product and cheating customer and not reverting mail .do not buy anything from SARAF...Read More

Stay away from Insarf online furniture company
Oct 20, 2019 08:07 PMRead (via Mobile)
I purchased the wooden sofa set 3 seater online in December 2018.Not even 8 months passed, my sofa started having cracks from all sides and the company refused to own.Find attached the images.I spent a lot of money but the wood is not genuine.They sell poor quality wood saying sh...Read More

Looting people and making food ,, very bad service
Oct 12, 2019 01:44 PMRead
Please do not put any other with this website.they will not going to deliver any product.and once you pay for the order then forget about your money.they do not care about anything at all....Read More

Insaraf tagline: " No replacement No refund"
Oct 01, 2019 11:38 AMRead
Probably this is perhaps the only E commerce furniture company in India which not only does have the worst customer service but also has no replacement and no refund policy which you will come to know only after a damaged or defective product is delivered. Also the only company which asks you to...Read More

Best online furniture purchased
Sep 26, 2019 05:19 PMRead
I have purchased one bed for my bedroom. I have tried first-time saraf furniture to purchase any furniture. And I liked the quality and service. And one more furniture price is very affordable....Read More

Top quality furniture at affordable price
Sep 19, 2019 05:54 PMRead
I bought king size kuber bed from this store which got delivered on time and the quality of the furniture was very good. the company provided genuine quality furniture at an affordable price....Read More

A terrible experience
Sep 18, 2019 04:36 PMRead (via Mobile)
The insaraf.com website is impressive. It ends there. Once you place an order the nightmare begins. They falsely advertise a delivery date. I think the product comes from Rajasthan.We ordered a bed that said 10 day delivery which we needed urgently. It came after 30 days. I had to call every...Read More

Furniture very unique & awesome
Aug 23, 2019 02:01 PMRead
One of my office friends recommends me about saraf furniture. When I personally bought a sofa set then found its good quality and affordable price. And the furniture design is also very good....Read More

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