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MouthShut Score

52%
2.56 

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Indianroots.in Reviews

Fraud - File a complaint if you have been cheated
Aug 17, 2017 10:32 PM Read
I place an order for 3 kurtas online in September 2016. They sent one and told me months later that they could not fulfill the rest. They promised to refund for the other two. When I inquired about the refund they stopped responding. I see now that many many people have complained about this ...Read More

The most fraudulent online shopping company
Jul 24, 2017 03:49 PM Read
We ordered an item in the month of march. The order item cost was close to 2500 Rs.  It is July 24th today still struggling to get my order cancelled and recieve the product. I have contacted the customer care closte to 4 times and every time they tell that we will resolve the issue but the neve...Read More

Indianroots do not deliver the orders nor refund
Jul 07, 2017 06:54 AM Read
I purchased Blue & Gold & Silver & White Chanderi Silk Zari Work Saree online via Indianroots website on March 2nd 2017,  per website it says it will take 45-60 business days to get my order delivered to Melbourne Australia . Since Mar 2nd to May 17th no communication from Indian roots. I ...Read More

YOUR RATING ON

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WORST SITE EVER -Indianroot.in
Jan 20, 2017 10:50 AM Read (via Android App)
INDIAN ROOTS.beautiful name but worst service .they have very attractive collection of ethnic wear but at a very high price. Almost one year back, I have ordered some stuff from this site and after one month it came that also reminding them so many times. Pathetic customer care service they dont...Read More

Indianroots clothing Do Not Part with your money
Dec 13, 2016 05:13 AM Read
I agree with every negative review on this fraudulent company.  I have never had a bad experience with any company before.  I ordered six outfits in May 2016 for a wedding in July.  Two of the cheaper ones arrived in the time indicated but these were not the correct size and not worth even as ho...Read More

Lovely clothes
Apr 09, 2016 02:34 PM Read (via Android App)
I love this website alot because I find the latest trand easily here I have ordered a shirt from this website Firstly I thought it would not be of good quality but after getting my shirt I was so happy with the quality of the fabric I am planning to buy more clothes from this website so...Read More

Indianroots is really awesome
Dec 12, 2015 05:10 PM Read
I loved the name of the site had great faith on this shopping website from the beginning. I trusted them and ordered a pair of Nike shoes from them. The delivery was surprisingly quick. It was delivered to me within 3 days, which was even faster than Amazon. The customer service was really co...Read More

Wow services with beautiful products
Dec 08, 2015 02:01 PM Read
Hi Friends sharing my latest experience with the Indianroots.com. one of the best on-line shopping experience ever. I am a shopping freek and love to explore almost all the website, I got to know this is an NDTV venture so the very assurance was there. I opted to order couple of clips and 1 C...Read More

Best Shopping Destination
Nov 09, 2015 10:17 AM Read
I think that Indianroots is one of the best shopping destinations for online shoppers like me.They have a huge collection of clothes, accessories, etc and oh yes, I liked their services the most, very good in quality and design and moreover the customer care division of this website is absolutel...Read More

DO NOT ORDER
Jul 04, 2017 09:50 AM Read
Absolutely  disgusting service I ordered a piece from indian roots in feb 2017 and was told that the item would take 50 business days to ship, after the wait still no item after I contacted them I would receive an email notifying me it would take another 10-12 business days to ship, after patien...Read More

Not exactly live upto to the customer service
May 30, 2017 01:28 AM Read
NOT A GOOD EXPERIENCE WITH THIS COMPANY FOR ORDER CLOTHES ONLINE.TOOK MORE THAN 90 DAYS TO COMPLETE MY ORDER AND THEN ALSO DID NOT SHIP THEM. WHEN I ASKED THEM TO CANCEL MY ORDER AND GIVE ME A REFUND.THEY STILL ARE PROCASTINATING AND NOT ISSUING MY A REFUND.ALSO THERE IS ISSUE WHERE THEY ARE TRY...Read More

Not paid
Mar 24, 2017 02:53 PM Read
HI, I have been supplying to indianroots for 2 years. last year I managed to get my payment after a delay of 8 months and that to after I went and sat at their office. yet again my payments are due for the last 5 months . they dont reply to mails or pick up calls. finally I have decided to not s...Read More

Fraud company
Mar 23, 2017 05:13 PM Read
Around a year ago we connected with Indianroots.com(E-commerce venture by NDTV). Now we are not getting payments from them. The credit period as per agreement was 45 days, but its more than 7-8months now.I received my first order on 3rd day of launching my products on their website. First they w...Read More

Do not buy or sell from Indianroots
Feb 01, 2017 12:15 PM Read
I was a seller on Indianroots and you can trust me when I say this Indianroots may have the backing of NDTV but they haven't paid many, many vendors for reasons they have not disclosed. The reasons don't matter since Indianroots.in is still operational and they are still selling products on t...Read More

Indianroots.in
Jan 30, 2017 02:36 PM Read (via Android App)
Every time you select an item, and if u want to add it to wishlist , you can't add it as it says login first, but I am already logged in! And secondly if u choose to see the details of an item n then wish to go back to see other items, it goes back to home page. So we have repeatedly choos...Read More

Scammers
Oct 10, 2016 09:27 PM Read
Liars. Missed the dispatch date after making multiple promises. Cheap customer service. Don't care to inform you that the order will be delayed. When you ask for the order status, they start the investigation. After multiple days, they acknowledge that "this is just an exception that due to s...Read More

Worst Ever Timelines
Aug 09, 2016 04:02 PM Read
Ok this is my second order with Indian roots and probably the worst timeline ever. They mention on the website that it will take 22 days to procure and ship the product. Ok fair enough! Although 22 days is a LOT, one can order and forget about it. Even international orders are shipped in 2...Read More

PATHETIC Service
Jun 01, 2016 05:44 PM Read
Ordered two dresses on 2 April 2016  but till now received only one dress yet to give delivery for the second dress that too after again and again reminding them of the order. Had two times chat regarding this and they were suppose to inform in 3 days but it is almost 2 months but I am  yet t...Read More

Horrible customer care
May 30, 2016 02:08 PM Read
I had bought a product. The quality was horrible. I wanted to return the product. It took them a week’s time to tell that reversal pickup is not possible in a city like Ahmedabad. I sent the product to the warehouse but tracking the same became a nightmare. They have no contact no. and they r...Read More

Indianroots.com one of the worst customer service
Apr 15, 2016 04:24 PM Read
Beautiful collection of Ethnic wear and other stuff! It happened with me for second time now. I placed my first order two years back amounting Rs. 5000/- approx. and had been waiting for the delivery of my order. After almost 2 months these guys sent an email to me about the cancellation of t...Read More

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