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MouthShut Score

13%
1.51 

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HomeTown, Mumbai Reviews

Very poor delivery
14 days agoRead (via Mobile)
Very poor service. Ordered a TV cabinet and they promised delivery in 10 days but received a semi complete assembly after 15 days. They said some part is missing which took another 10 days and the half assembled cabinets was useless as nothing could be kept there.Constant calls to their cust...Read More

Hometown dining table
Sep 21, 2019 03:18 PMRead (via Mobile)
Most horrible site to buy any furnitureAnd more horrible is the after salesI have been complains about my dining table which is such a cheap quality and does not serve the purpose at all as it’s too shaky ... but since one year have received no good response from themEvery time they ...Read More

Worst Customer Care Service. No Reply to my Email
Jul 15, 2019 12:55 PMRead
The Service and system is useless. I placed Order online for 5 Items. Money was deducted from my Bank Account, but Home Town never provided me with an Order Number. Later I wrote an email to Home town as well as I called many times for Tracking Number, but they never replied to my email. Custome...Read More

YOUR RATING ON

HomeTown - Mumbai
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Worst fake furniture hometown from Experian mall
Nov 04, 2018 12:03 PMRead (via Mobile)
Don't buy any furniture from hometown . It's full of termite. And quality is worst. Service poor. Fake wood quality. Cheating with customers. We have paid high amount for$$ sag wood .. but it is something worst wood. If wooden furniture can't survive for One month then what is the use of pay...Read More

HOME TOWN SUCKS.. PATHETIC SERVICE
Feb 07, 2018 01:14 PMRead
I had made a purchase for a mattress, Marvel Bonell So to be precise on 21st of January 2018 from Home Town, Vikhroli.Firstly I was informed that it will be delivered by 31st of January but never got delivered, then the customer service promised the date of 1st February which is today and st...Read More

A positive review!!!
Sep 04, 2017 01:15 PMRead
We have bought furniture three times from Hometown. Last purchase was in 2016.We had some issues with the upholstery of the Sofa and cupboard as a a board came loose. We called the Service Centre and got a reference number.The guy to fix the Sofa even wanted to come when Mumbai was just flooded....Read More

Worst worst worst service
Jul 27, 2016 05:24 PMRead
I have purchased a study table big bed and two table costing around 1 lakh from hometown vasai west on 12th April 2016.The promised delivery date was 26th April 2016.i.e around 14 days after purchase date.within two days I was replace the bed and purchase sofa cum bed  and paid also differen...Read More

Worst experience at Hometown store Palava Mumbai
May 20, 2019 04:25 PMRead
I visited hometown Palava store to check on modular kitchen. It was my worst ever experience in any mall. The staff and the manager of modular kitchen was so rude they have no manners to talk to customers. TheThey just want that nobody should check there stuff and just enroll by paying them fees...Read More

Bad Quality of SOFA - LIV WELL FURNITURE-KHARGHAR
May 05, 2019 08:04 PMRead
We ordered sofa from Liv Well - All interior Solutions based in Sector 12 Kharghar on 05.09.18 for a value of Rs.37, 000. Advance was paid for Rs. 10, 000. They confirmed that the sofa will be delivered 14.09.18. When we started following up for delivery post 14.09.18 but they started giving exc...Read More

Assembly of 4 door cupboard
Apr 06, 2019 05:28 PMRead (via Mobile)
The assembly was done perfectly and within just 1 hours. Great experience. We truly loved the product and the experience both. The actual product was even better than in the photos. The accuracy of dimensions was also on point. Great going, guys! Keep it up !

Worst Service Duracucine Home Town Waste of Money
Mar 14, 2019 09:13 PMRead
Hi I had bought a new flat and was excited to get the interiors done from professional designers. I identified Duracucine from the internet and allotted them interior work of my modular kitchen and two bedrooms.This is regarding Duracucine from Hypercity Goregaon West. From the very beginnin...Read More

Great work!
Feb 03, 2019 07:38 PMRead (via Mobile)
Really liked the work that Mr Qazi Ahmed did. I really appreciated his dedication towards his work. At such a short notice, he was willing to come to my place to assemble the furniture. I believe he is a very talented person and his service was very good.

Good Finishing and Fitting
Jan 23, 2019 07:48 PMRead
Awesome work and excellent fitting and finishing.Nice product must buy.On time delivery and same day fitting done.Awesome feedback and calling from seller and carpenter.Suresh Kanojiya ID 389442 done good job# albert 3 door multiple purpose cabinet

Fraud people and company
Dec 22, 2018 08:53 PMRead (via Mobile)
Hi friends,I am sharing my experience. We order for our kitchen cabinet at mating showroom. They quote us and we agree for that. But whatever they promise they don't delivered. We ask for them promise, they ask for extra heavy charges. They made mistakes, they accepted. For correction they a...Read More

Pathetic Service from Vashi Hometown
Oct 20, 2018 03:13 PMRead
Bought 3+2 seating Sofa for which delivery was suppose to happen in 10 days, it took 12 days to deliver. While the person came to fix the Legs of Sofa, few of the screws were wrong type and hence the work was not completed on 12th dayI had to followup and call multiple people for almost 5 mo...Read More

Poor service with defective product
Sep 21, 2018 11:23 AMRead
I have ordered jacob 4 tier storage from them. they have provided defective material. Request all buyers dnt buy product from them they are fraud . we keep trying calling there customer care but no use. They do all false promises and not even bother to come and repair or replace the product.

Delayed Delivery
Sep 08, 2018 06:15 PMRead
I ordered 2 shoe racks from hometown order no 404753976 on 5th Aug. They delivered one shoe rack after I made 2-3 calls about delayed delivery! The other shoe rack has not been delivered even now. Neither am I allowed to cancel my order and get a refund! Carpenter se banawa liya hota toh bhi itn...Read More

They are fooling people
Sep 01, 2018 03:13 PMRead (via Mobile)
I purchased a wall unit and it's yet to be delivered after multiple followups. Their delivery completely suck and they have a bunch of unprofessional people at their Pune branch.Today I m expected to receive delivery but the delivery person Sachin would just not pick up my calls

Delivery and sub standard product by home
Jul 22, 2018 11:55 AMRead (via Mobile)
Home Town - purchased bed on 1st July and till date waiting for delivery. also supplied substandard ladder with bunk bed.I have called yesterday and registered for following issues.Bunk ladder is substandard.Polishing for bunk bed had been not done properly.Delivery of king size ...Read More

Centre table....
Jun 22, 2018 04:59 PMRead (via Mobile)
Worst service ever.I recvd the table weeks back.I spoke to so many agents requesting a call back from the supervisor but still haven't received any call back.the centre table I recvd requires polishing. I have complained so many times but no one has bothered to come and check.don't ever buy stuf...Read More

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HomeTown - Mumbai
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