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MouthShut Score

27%
1.94 

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Grofers.com Reviews

Grofers transaction failed ,but they deduct money
2 days ago Read (via Mobile)
Grofers are frauds.They deduct money from bank for the failed transaction .They claim that they refund money in 5-7, days then they keep postponing .Never trust this app .They have a payment system which just deduct money automatically from bank multiple times or deduct money for failed transact...Read More

Grofers the Unfit Player
3 days ago Read
Dear Grofers Team, Today I want to highlight the Pathetic Service of Grofers Bangalore. This “Quality of service” I will have to make public in all the available online portals so that, general public will be very careful while making purchasing @ Unprofessional Grofers. On 8th Oct 2020, I...Read More

Selling Expired items
4 days ago Read (via Mobile)
We have placed replacement order since the product was about to expire. But when I got replacement, the product was already expired. Do you guys really do your job properly? Is selling expired items grofers business or you are making it purposely to torture customer. ...Read More

YOUR RATING ON

Grofers.com
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Worst Service Ever..
May 16, 2018 07:24 PM Read
Really Pathetic service. once the product gets dispatched from the store the Grofers won't responsible whether its reach to the customer or not. Its Delivery guy's responsibility after that. They have the rights to fix your delivery slots and rescheduling too. Funny right.yes its happened to me ...Read More

Sends Expired items. Stop these Capitalist
6 days ago Read
They quality control check is very poor. This the second time I am getting expired item. If you log a complaint they will say we will return the money. Again if I have to order same item alone they will charge delivery charges. Also, they have pathetic customer support. You better directly go to...Read More

FAMILY FARM DESI GHER
23 days ago Read (via Mobile)
Purchased ghee from grocers, Bangalore under the brand family farm Desi ghee. The item is not at all Ghee. There is no smell or colour of ghee. Not even dalda. Contacted company as well as grocers for refund. Grocers intimated that nothing can be done as within seven days we have to complain . I...Read More

Wrost services ever
Aug 24, 2020 11:59 PM Read (via Mobile)
Very poor services , by Grofers we experience first time and we got a very bad experience not received complate order , and customer services also very poor .please don't make any kind of order by Grofers ......worst worst worst ever ...Read More

Pathetic Customer Service
Aug 04, 2020 09:28 PM Read
Although prices of groceries in grofers is low but the service is pathetic when compared to its competitors like amazon. There is no guarantee of delivery of goods. there is no proper estimated time for delivery of goods.also if your order gets cancelled due to whatever reason, the refund proces...Read More

Deliver 4th quality product
Jul 16, 2020 01:06 AM Read (via Mobile)
I ordered whole walnuts, but received the item with many already broken ones in then with very small insects that can't be captured in phone camera. And as you can see in the images of broken ones, there customer support says we haven't any broken in the image please share the correct image. And...Read More

Unprofessional
Jul 13, 2020 08:55 AM Read (via Mobile)
Their intension is not good as they have not given the customer care no., So that no one can talk to them. Secondly, the chat is also not one to one. It's rather the subjective. Recently, the order placed on 7th July was scheduled to be delivered on 8th. Some delivery boy called up and sai...Read More

False Promises
Jul 10, 2020 06:30 PM Read (via Mobile)
I wrongly ordered Horlicks Protein Plus in Vanilla flavour instead of Choclate. But when I tried to return it on the same day, they said that there is Lockdown in Delhi and they cannot get reutns. But where is Lockdown? Also, if there was, then how did u deliver these items. They are FRAUDS. ...Read More

Service not up to the Mark
Jun 28, 2020 08:33 PM Read (via Android App)
I am using Grofers for groceries since long and by the the the lockdown stared when got to know that the the essential services are available I was expecting too much from Grofers. But with my shock it stared giving worst services and the application went down day by day. The application star...Read More

A Nice App
Jun 26, 2020 07:22 PM Read
Hi everyone. I will be sharing my honest review and my experience of using the app which I am using for a couple of years to buy all my essentials, grocery, snacks etc that's Grofers. It's an app which contains different types of items like all items related to snacks, pulses, rice, flour, co...Read More

Delayed delivery
Apr 15, 2020 01:39 AM Read (via Android App)
Recently I ordered some groceries via grofers, my order was placed with ease and I got a message of order placement and delivery schedule. It stated that the order would be delivered the very next day from the date of ordering, so I waited for my order to arrive on next day but I didn't reci...Read More

Worst experience????Disgusting customer service
Apr 06, 2020 01:16 AM Read (via Mobile)
Worst experience had ever. Disgusting customer service I have ever seen. I have ordered and they have change delivery date thrice without asking or without any prior information, they did when everyone knows peoples are not able to go outside and we need basic essentials foods items to survive. ...Read More

Why my order resudaling
Mar 31, 2020 02:09 PM Read (via Mobile)
Grofers online site is very very poor service. This site not usefull because I am order one month before placed but order not delivered every time grofers resudaling my order why?? Grofers not able to deliver the order then why accepted order.i am pay online one month before ...Read More

WORST EXPERIENCE
Dec 12, 2019 09:47 AM Read
Let me start with “FIRST EXPERIENCE WITH GROFERS THE WORST!” After seeing many ads on TV, I tried to order a few things online from the store on 8th Dec. Issues I faced are listed below… When selecting the items(about 15 of them all shows as available) - almost 7 were declined at the confi...Read More

Delay in delivering the order
Dec 05, 2019 09:01 AM Read (via Mobile)
Worst experience on the first order, never expected on the first order of the customer, service is would be compromised. Despite being a member on paying for the membership there is a delay in the delivery. The person who is supposed to deliver my order has no ethics to talk on the phone, no pro...Read More

It is best app/website for ordering groceries
Dec 03, 2019 08:16 PM Read (via Android App)
It is best app for ordering groceries I am using it since last 1.5 year but no any complaints till now I order groceries every month Product quality is excellent Delivery time is perfect One time there is one missing item in my order and I register complaint about it and money is ...Read More

Very worst product and cheating delivery
Dec 03, 2019 04:07 PM Read
Last week I was order Kohinoor Charminar Long Grains Regular Rice . I attached the rice image also . don't cheating with normal people . Don't spoil the brand name also. "Government ration rise is much more better than your product". I reach more than 10 times to customer care number . no one pi...Read More

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Grofers.com
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