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MouthShut Score

34%
2.20 

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Grofers.com Reviews

Very bad experience with this... 0 % satisfaction
1 day ago Read
As I raise one order which will be deliver by 2 days but automatically there team rescheduling that order by 3-4 days then again they are rescheduling that for 3-4 days! see how they are dealing with their customers . their delivery boy and staff is totally illiterate, They don't know how to dea...Read More

Fake and cheaters
2 days ago Read (via Android App)
Grofers ceo vibhu gautum is just trying to steal money from customers nothing else.Deliverying cheap qaulity products and also hiring rude and unprofessional employees.Delivery boy too are very rude mix pehly with food products.mixed leaked washing food food products and doingg the delivery.Tota...Read More

Pathetic Service. Order late & Reschedule 16 Days
2 days ago Read
Have placed an order(ID: ORDO78142055) with Grofers on 12 August which supposed to get deliver by 18 Aug. Respective order doesn’t get deliver on mentioned schedule after continuous follow-up with delivery executive till 11 pm on 18 August. Same order has been reschedule by Grofers for 26 August...Read More

YOUR RATING ON

Grofers.com
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Worst Service Ever..
May 16, 2018 07:24 PM Read
Really Pathetic service. once the product gets dispatched from the store the Grofers won't responsible whether its reach to the customer or not. Its Delivery guy's responsibility after that. They have the rights to fix your delivery slots and rescheduling too. Funny right.yes its happened to me ...Read More

Reschudeling of order without informatiob
8 days ago Read (via Mobile)
I have placed an order on 10/8/19 and it is scheduled for delivery on 12/08/19 (ORD095516650) without informatiob it is rescheduled for 15-Aug, 08:00 pm-11:00 pm. Very poor service customer is available or not no issue. Very bad experience. Thanks Sanjay

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Non delivery of products/service deficiency
9 days ago Read (via Mobile)
I have placed orders on 9th & 10 th August 2019 worth almost ₹3000 & paid for that. The products were supposed to deliver on 10th & 11th but still waiting. They have introduced some paid VIP deals. I became a member by paying & booked some VIP deals which they assured will automatically uploaded...Read More

Pathetic Service, go for Bigbasket
Jun 17, 2019 09:33 PM Read (via Mobile)
This is the worst place for your groceries. I ordered for the 1st time yesterday. placed order at 1PM and got today at 9:15PM as the delivery person was busy. Had a free item with one of the products but the delivery guy said that free products are part of delivery. Bigbasket is much better and...Read More

Worst services ever seen
Jun 12, 2019 06:42 AM Read
I am a Bachat Club Member of Grofers and took 6 months membership. I placed an order on Satuday and selected the slot of Monday for the delivery but I did not get the delivery on Monday instead I received a message that due to operation issues, we could not deliver you order and will be attempte...Read More

Grofers avoid using
Jun 08, 2019 04:51 PM Read (via Mobile)
Really worst nightmare with Groffers. Receiving msg that your order on the way to delivery and might be late. Finally came to know wrong item have come. When chatted with customer care all msgs auto generated and no care about the customer. And they automatically transferred the date of de...Read More

Very bad service
Jun 05, 2019 06:35 AM Read (via Mobile)
Very bad services. I m not happy with gtoffers.i ordered on 1st and my schedule is 4th of may but on 4th the delivery person denied to deliver the item then the same time i chat with customer care department and they replied me after 45 mins. How bad they are doing. Vry slow customer service. An...Read More

Bad experience
Jun 03, 2019 08:19 PM Read (via Mobile)
My order postponed twice now, delivery was to be June 1st and then it was postponed to June 3rd and now again they want to reschedule. Pathetic service and inconvenience to customer. Fooling the customer and customer thinking it will be delivered

Very very poor customer service
May 20, 2019 08:58 AM Read (via Mobile)
Firstly they are the ajoobas I mean they are never reachable. Not through chat or call. One has to stay on hold for a long time to even get through them. SHAME on you guys. You deliver rotten fruit as well. Pls check the photos. You guys need some sense

Avoid at all costs
May 13, 2019 03:16 PM Read (via Mobile)
I have been using Grofers for about 2 years now. When they started they used to care about customers. You would get frozen peas as frozen peas. If they missed an item, someone would call and be genuinely sorry about the lapse. However, it seems they have grown "too big for their britches" as the...Read More

Worst service ..
Apr 08, 2019 10:34 AM Read (via Mobile)
Purchase some items from the grofers but they are sending it like garbage.. You guys should understand that you are serving food items which is very hygine critical and if you are sending food in such these type of things then you are playing with the standard of health.. Which is very bad...Read More

AMAZING AND CHEAP PRODUCTS
Apr 04, 2019 04:05 PM Read
Recently placed an order for Museli on grofers, They did not have kellogs museli which I usually buy so I ordered grofers museli that is manufactured by grofers. I received the product well on time and when I tasted the Grofers museli for the first time I actually fell in love with the taste,...Read More

BAD PRODUCTS
Mar 23, 2019 01:45 PM Read
So I ordered Grofers own MUSELI for around 300 rs. The museli was all stuck together it was sticky and it was visible that it had a lot of sugar in it whereas some good museli even flavoured one does not have sugar in it. The cherry and toppings in it was also not very good. The taste o...Read More

Service should be rated 0 - Delivery and Staff
Mar 01, 2019 01:26 PM Read
This app and service should be rated 0. I have a very bad experience with the Grofers delivery and pathetic behavior from their staff(Delivery executives/Customer care executives). I had a delivery slot between 10 AM to 1 PM and @ 12.30 PM the delivery executive said that he is not reachable to ...Read More

Delivery service is very poor
Jan 29, 2019 11:00 AM Read (via Android App)
This is my 1st experience with groffers and I placed order which was scheduled to deliver on 28th between 6 to 9 pm slot. Even though we are at place, not received order on due time, still got message that order is delivered. Customer care services is also very worst. I call on that no and...Read More

Terrible!
Dec 26, 2018 02:47 PM Read (via Android App)
So, it was good before de-monetisation but I dont have any clue what happened to the app after that, the service got poor day by day. App started to crash, Never got refunded as promised, the fruits and vegetables handle got shut down in my area. I complained about it for so many times but they ...Read More

New Cash back Misappropriation techniqes by Grofer
Oct 13, 2018 10:43 PM Read
Some personsat Grofers staffhave recently developed a new technique to misappropriate the cash backs offered by PAYTM by not reporting the transactions to PAYTM in the name of person who has conducted the transaction. but it looks to me that some of the staffs in their set up is reporting the tr...Read More

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