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MouthShut Score

14%
1.48 

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Gozocabs Reviews

NO RISK TAKING PLEASE
Dec 17, 2018 10:15 AM Read
Booked the cab for a day trip of my family for 15th Dec 2018, even after going through the reviews in Mouthshut, really a dumb mistake from me. After made booking and paid advance amount, waited till night 9.30 and no updates about the trip or the driver. Called customer care and it was very ...Read More

Stop Stop Please stop , save yourself in unknown a
Dec 05, 2018 06:52 PM Read
As heading indicate, save yourself as Gozo is operated by calling local cab drivers in respective nearby area. They don’t check your booked car type, pickup timing, nothing at all. If there is no driver in your area, they will cancel your booking early morning, late night without informing you. ...Read More

A Terrible Experience
Dec 04, 2018 01:59 PM Read
We booked a round-trip(Booking Id: RT180716491) from Bangalore to Coorg for a weekend getaway. The trip was great but the only sour part turned out to be our cab driver. We have traveled in cabs a gazillion times but never have we had such terrible experience. The cab driver was not willing to g...Read More

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Pathetic Experience
Dec 04, 2018 01:18 PM Read (via Mobile)
Never had a worse experience than this one. I shall not only never use Gozo but ask everyone I know not to use Gozo as well. The driver was illmannered, refused to take us to any place that we asked him to, used foul language with us, asked us to cancel the trip with him multiple times and took ...Read More

Avoid this CAB company at any COST !! Biggest SCAM
Nov 30, 2018 12:12 PM Read
I was travelling to madurai to thekkady, kerela at a fixed cost & whem I got to the destination they charged me 900rs extra than the fixed KM .morever the driver took 2000 Rs advance for petrol & he didnt return that money .when I complained, GOZO cab CC told me that its driver fault & the drive...Read More

Excellent service
Nov 30, 2018 09:06 AM Read (via Mobile)
I don't know why others have given the low rating.But my experience is excellent. As they promised the cab is on time and the driver is also very friendly . I reached my destination on time.As Team has helped a lot ..am going to give the 5 starts to the whole team. ...Read More

Good but some issues..
Nov 21, 2018 12:58 PM Read (via Mobile)
The online support and booking is good. The driver contacted us 1 day ahead of the pick up and was at the pick up point on time. The driver was too courteous ( which I was surprised).. So what we need to be careful here is Check the KMs ran on the vehicle. I got a DziRe that did over 15000...Read More

Gozo the fraud company
Oct 20, 2018 11:49 PM Read (via Mobile)
Horrible service. You won’t reach ur destination on time and they will send an already troubled car. In short fraud company. We had horrible time with the cab. Had booked the cab for three days. Paid the money but cab was not working on second day. We asked the driver multiple times if the cab w...Read More

Gozo cabs are not committed to provide the service
Oct 15, 2018 07:49 PM Read
I had an overnight trip planned from Bhiwandi to Lavasa and had book a Gozo cab for same. Cab was supposed to come at 7 in morning. When cab did not arrive till 7:30, I called driver and he said that due to break-down of cab he will not be able to come. Immediately I called Gozo customer service...Read More

Pathic service,please do not book from this.
Oct 02, 2018 12:41 PM Read (via Mobile)
I had a very pathetic experience with Gozo cab. I booked a cab on 19 September 2018 and earlier Gozo cab mailed me invoice of 4400 rs around but after just completing the trip driver asked me to pay 650₹ extra for something city charge and 250₹ extra for night charge. I immediately conferenced h...Read More

Terrible Service and Mental & Monetary harassment
Sep 20, 2018 04:57 PM Read
I faced both mental and financial harassment from their vendor after doing the prepaid booking. Gozo people don't address customer's concerns. Once you do the prepaid booking, the quality of service will go down and no one would listen to you. I recommend strongly to stay away from such monetary...Read More

Unbelievable last moment cancellation
Aug 28, 2018 04:10 PM Read
Unbelievable last moment cancellation. Rahul: I promised I will write a good review if you guys do a good job. You personally committed to take care of my CAB booking. But not. You guys nicely ditched in the last moment and cancelled the Cab from VIZAG international airport to Chikiti. ...Read More

Pathetic service and misbehavior of driver
Jul 22, 2018 08:08 AM Read
We had booked a cab from Pune-Mahabaleshwar-Pune. The  driver came 1.5 hours late after incessantly calling him. The trip started at 2:00 pm on Thursday and we had made the booking for 3 days(750 kms). Initially during the trip, he was ordering random food stuff whenever we went to hotel asking ...Read More

Gozo Cab Service
Jun 01, 2018 05:23 PM Read
I booked a Gozo cab from silcher to shillong on 22 May before 10 days and after confirmation and maid payment in last movement even I asked for driver and cab no than I got answered that Cab is not available. Second instanceI required cab from NJP To darjeeling ang Gangtok and back even appro...Read More

Careless & Irresponsible work for booking a cab
May 25, 2018 03:01 AM Read
I have booked a cab from Haridwar To Jaipur At 10:40 PM on 24th May 2018, The pickup time will be given by you 11:40 PM. I have booked and made 15% of advance payment for cab. After confirmation of Booking we have waited for 40 Minutes & Called on 11:20 for Driver Mobile No., We get a response f...Read More

Gozo the worst ever car rental.company in india
Apr 22, 2018 01:30 AM Read (via Mobile)
One of the most unprofessional car rental company, I had booked the cab from lavasa to thane my booking is with pickup time 2.30 pm with total.chargea of 2568 but driver come only by 7 pm for pick up after 8 call to the call center And almost expaling the problem to everyone right from just most...Read More

Worst service
Apr 16, 2018 06:28 PM Read
Today I book Gozocabs from Hyderabad to Vijayawada. They have just looted us with double charges. I have ended up paying 1000 rs extra due their technical problems and miscommunication to the driver. Customer care service is too pathetic. They take hours of time to respond.I suggest not...Read More

HORRIBLE experience (Booking ID: MW180264221)
Apr 07, 2018 06:13 AM Read
After we were picked up from our hotel, the car we are travelling in was involved in an accident due to negligent driving by the driver. Thankfully we did not suffer any injuries but were very concerned about the driving skills of the driver as he had no idea from where or how to get on the high...Read More

Take anything else but gozocabs
Mar 04, 2018 10:49 PM Read
It's a SCAM, the whole company it's a scam, not just the drivers or the customer centre. We booked a cab one day in advance for 11 am. The driver showed up 2 hours and 10 minutes later! We kept calling the customer service and the number we were told was the driver's, and they kept telling us th...Read More

Fake Promise, Life at threat , Family gone thru tr
Feb 17, 2018 11:02 AM Read
I was promised by the CC of gozobabs that my trip to Calicut to Waynad sterling will be charged 3300, since I paid an advance 500, I need to pay 2800 balance, The driver shows me a message that I have used 20km extra and I have to pay 500 extra, I refused to pay, somebody on driver phone threate...Read More

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