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MouthShut Score

19%
1.59 

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Gozefo.com Reviews

Worst.. pathetic.. should be shutdown
14 days agoRead (via Mobile)
Placed an order a week back..since then waiting for the delivery..no one calls to update the status..no one reverts ur email... customer care is horrible...they will keep u on wait...with initially a wait time of 30mins which keeps on extending.. without getting ur call answered.Will never r...Read More

Perfect store for refurbished goods
Jun 07, 2018 02:20 AMRead (via Android App)
Gozefo is an interesting site where both buying and selling goods are possible.Even when you buy goods they give payback options aswell.Example I bought a sofa 10months back, at that time zefo members said if I want to return my sofa within a year there is some percentage of money I can get back...Read More

GOZEFO is detoriating , their integrity is low.
Apr 09, 2018 10:56 AMRead
I have been buying their furniture for the last one year.All goes well until you have any issue.I bought a Samsung smart TV where the description said it includes wall mount. But since I was using Tv stand I didnt realise that the didnt provide wall mount as promised in the product description.O...Read More

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Gozefo review
Jan 11, 2018 08:22 AMRead (via Android App)
I am looking for an alternative to OLX and Quikr for buying used furniture. The reason I looked for an alternative was:When it comes to used stuff, people cannot be trusted. Age of the furniture, how it was used, what was actual price. Everybody lies. Though I never bought second hand furnit...Read More

Bad website
Jan 10, 2018 03:47 PMRead (via Android App)
This website is really bad and fake. In my family members they buy one speaker but that speaker is not good. Before they buy I seen the pics and details is very good condition but when the package is came and I open that is really different in the package.i have own experience about this web sit...Read More

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Very weak customer experience team fraud in refund
few seconds agoRead
Didn't receive my refund even after two months and several emails, phone calls and messages. They cheat customers and their is no grievance redressal mechanism. Their app was not updated for product delivered and cash paid even after a month the order status was showing processing for delivery. ...Read More

Fraud.
2 days agoRead (via Mobile)
I purchased a new bed for Gozefo and paid online. After 3 days they canceled my order and said they will refund the money.Now it is more than a month and I have not received the refund. When ever I call the customer care they say refund will be credited in 4-5 days but nothing happens. They ...Read More

Cheats.
8 days agoRead
I sold my washing machine here and got money on my zefo wallet.The money you EARN after selling it on zefo has a VALIDITY.they send you emails every day to shop from them but when your validity is ending they send you an SMS.The day my points expired I called the customer support and...Read More

Disappointing after sales/Customer service
Jan 19, 2019 04:49 PMRead
We purchased an "Unboxed" refrigerator on Dec 25, 2018. We left on vacation and returned to find that the refrigerator stopped and all the food was spoilt. We unplugged it, cleaned up the fridge and plugged it back in again. A couple of days later, the fridge stopped again! We once uplugged it, ...Read More

HORRIBLE SERVICE
Jan 09, 2019 12:02 PMRead
I bought a double size bed from their website on 3rd January 2019 using Zest Money EMI which is advertised on their website. My loan got approved and that is where the problem started. After repeated emails, calls and chats, Gozefo denying that they have received the loan confirmation from Zest ...Read More

No Response on Time (Product under warranty)
Jan 08, 2019 10:32 PMRead
I purchased one dining table and it was defected. The product is still under warranty and I requested them to repair that product however they are not responding. Since 15 days continuously I am following up via email/phone however no response from them.

Well done team zefo.
Dec 18, 2018 10:47 PMRead (via Mobile)
Am totally impressed with the precision and service provided by team zefo. The products delivered were upto mark, and also the team delivering the same prompt and very professional.Would want to specifically thank Akshay from the warehouse who guided us through the product catalogue and Abhi...Read More

GoZefo is a pathetic buyer
Nov 24, 2018 04:19 PMRead (via Mobile)
I wanted to sell a coffee table. The guys from GoZefo visited my place. Took several pictures of the coffee table. Later said they cannot buy it. The table has no defect. Now that they have my number they keep sending me constant messages to buy furniture from them.

Pathetic
Oct 08, 2018 12:11 PMRead
Bought Fridge and was not cooling from day one. They came for service check and told it has to be taken to service center and they did it so after few days of follow up they have returned the fridge saying it is repaired and don't switch on for next 8 hrs. After 8 hrs we switched on it was not c...Read More

Bought an out of box sofa set,
Jun 22, 2018 03:25 PMRead (via Android App)
I ordered a sofa set through gozefo after analysing each and every bit of it, and the delivery happened on the date given, what ever was shown in the pictures on website, was delivered, best thing is that they have shown through pictures as to what defect the sofa carries . I am happy with the s...Read More

Not delivered my product
May 31, 2018 05:26 PMRead
I have ordered queen size bed. They mentioned that delivery is within 4 days. And this is 3rd week and these idiot people are not responding properly. Daily they will promise you about product delivery but till evening they wont respond to your call.Never Ever go for Gozefo. Very unprofessio...Read More

Great experience for selling furnitures
May 11, 2018 02:07 PMRead (via Mobile)
Sold a dining table and a sofa set both made of solid wood. Very quick process. I got a call after uploading pictures online and the next day a guy came for verifications. Next to next day a guy came for pick up and transferred money instantly. Hard to imagine such a smooth and automated process...Read More

The fundamentals of malpractice - by Zefo
Apr 26, 2018 12:42 PMRead
The orders you place will be delivered as per their convenience - not yours. It's been three days that I've been trying to reach them to get delivery of the refrigerator I ordered. Apparently, they tried to call me yesterday(thrice) and because my phone was switched off, they won't deliver today...Read More

Don't try this company even for your enemy
Apr 23, 2018 10:07 AMRead
This company sells junk appliances, fakes the ad on their website to make it appear they are in perfect condition. And then once the problems start- you have do deal with one of the worst customer service teams. They talk polite but don't do a thing.  And are rarely contactable. Would give them ...Read More

VERY BAD EXPERIENCE. HIGHLY NOT RECOMMENDED
Apr 04, 2018 03:48 PMRead
I ordered a couch worth 16, 000/- from Zefo because a friend recommended it. Series of events that unfolded:1.  Day 0 - I opted for one-day delivery.  Initially, the Order status was - "Delivery Scheduled" between 1-3pm next dayDay 1 - It was NOT delivered the next day and there was no s...Read More

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