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Garuda Indonesian Airways Reviews

DIFFICULT to contact gff complaint center
Dec 12, 2013 02:54 PMRead
It was unbelievably hard for me to reach the gff complaint center. The line gets cut off MANY TIMES.On the other hand, it's taking an AWFULLY LONG time for Garuda to convert my bank's credit card rewards points to Garuda frequent flyer miles!It's been OVER A MONTH now since I last exchan...Read More

You will never be first priority!
Mar 20, 2004 10:20 PMRead
Flown Garuda for short range flights maybe about 5-10 times. Never had any gripes until I found myself on a flight towards Amsterdam.Flight was delayed for 2 hours. No communication from airline whatsoever, just the usual please be patient trip. Later found out 2 hours later that one of the ...Read More

A good but not Best Airways
Jul 10, 2016 06:45 PMRead
I have flown on Garuda on flights between Kuala Lumpur and Jakarta and on the Pekan Baru-Singapore sector.On all occasions I have flown economy class and generally have not been too impressed. The aircraft fleet although modernised in recent years is not as modern as, eg, SIA or MAS.I ca...Read More

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Garuda Indonesian Airways
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Garuda, You are ours or theirs ?
Jan 03, 2003 07:27 AMRead
Garuda Indonesian Airways is the Flag Carrier of Indonesia, which is my second home. I had the good fortune of living in this beautiful country with my family for more than four years, and whose language I can read, write and speak with considerable fluency. Whose food we relish, whose music we ...Read More

Better than it's so-called reputation
Oct 09, 2002 06:36 PMRead
Having flown Garuda at least 12-15 times in the past 5 years, I can only highly recommend this carrier for it's service quality and the safety/efficiency of it's product.The aircraft are safe and are being serviced to my knowledge by Lufthansa (it won't get much better than this anyway!)....Read More

Not the Best Asian Airline !
May 02, 2001 01:30 PMRead
Garuda Indonesia airlines does not enjoy a particularly good reputation in the Asian region where there are a number of exceptionally good airlines such as Cathay Pacific, SIA, Air India, MAS, and Japan Air Lines.I have flown on Garuda on flights between Kuala Lumpur and Jakarta and on the P...Read More

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