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MouthShut Score

18%
1.49 

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Ferns N Petals Reviews

Contact local bakeries
Sep 19, 2019 12:21 PM Read
One of my friends surprised me with a cake on my bday and turned out to be bad. Like really bad. Dear Ferns and Petals, it's fine if the local and underrated bakeries aren't earning in the city. You aren't THE GOD to make their business run. You always contact some pathetic bakery in the city to...Read More

Non delivery of Rakhi gift to Spain
Aug 24, 2019 09:05 PM Read (via Mobile)
Non delivery of order #11951787, no refund and customer service not doing anything to help! Infact, they hung up on me in my first call and went mute on my second call, both international calls from Spain! They claim that the address my sister provided is invalid when actually i physically li...Read More

Rakhi delivery
Aug 17, 2019 04:36 PM Read (via Mobile)
I am one of the old customer of fern and Petal, I m writing this after lots of frustration. This is the first time i couldn't send my rakhi to my brother. The rakhi was supposed to be delivered till now not delivered. They marked my order as delivered. I tried to call the call centre.. Many time...Read More

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Ferns N Petals
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Total scam
Aug 13, 2019 01:54 AM Read (via Mobile)
They are real scammers. Total frauds. I should have read reviews before ordering from them. I sent 2 rakhis to London. Not 1 of them received it. They don't even leave any message for undelivered parcel so that the recipient can call their delivery centre and collect. Isn't it obv...Read More

One bad experience spoils all the good name so far
Jul 19, 2019 07:21 AM Read (via Mobile)
Was trying to place an order for two pic-printed table tops, each with a different pic. The first order got confirmed while I got an error at the payment gateway for the second. And I got an SMS from fnp to try paying again.as the link was taking me directly to payment and wasn't sure of the pic...Read More

My horror story with FnP
Jul 11, 2019 09:37 AM Read
On 08/07/2019 I placed order no. 11140947(flowers in a vase with a truffle cake)(Rs. 2299 paid in advance) for my parents 55 wedding anniversary.for delivery onn 10/07/2019. Around 2.30 pm I get a call from them(07428392650) telling me that their boy was out for my delivery but had met with an a...Read More

Worst Service
Jul 10, 2019 10:01 PM Read (via Mobile)
Worst Service of FnP. I have placed totally 04 Orders with FnP, out of which 03 Orders were in Worst Condition. The last Order was not even expected, as received worms from the Cake. They made my head go down in front of others. When complained about it, they are asking for the Images and Proof ...Read More

Disgusting/Unhygienic Cake Delivery
Jul 10, 2019 09:03 PM Read (via Mobile)
This is how #fernsnpetals delivers your cake. A construction worker covered in dust rings the bell, holding a filthy and dirty thaila of Fena detergent which has a non-branded box with a dirty looking substandard cake. Upon raising a complaint, they conveniently tell me that they will find out f...Read More

Very bad service
Jul 08, 2019 06:25 PM Read
The cake was ordered by a known person from a far away location, the payment was made, we got the order confirmation message too. But there was no delivery until the last moment, when contacted the customer service, no information was provided based on mobile number and order number, they wer...Read More

Bad service and bad assistance
Jun 22, 2019 09:16 PM Read (via Mobile)
I had ordered one gift for my father , which was scheduled to be delivered on 19/06/2019.Till date it's undelivered and everytime i call these guys I get different answers and in fact company people tried blaming me for product not delivered.When I asked for refund, they are saying that refund i...Read More

Order not received
Jun 16, 2019 07:13 PM Read
They promise two hours delivery but they cant even keep up their promise of delivery within the time slot promised. From 10 to 1500 they had givrn me a time but till 1600 there was no sign of the cake. Theri customer service is so rude they hang up on customers. Their managers dont bother to com...Read More

Feedback of white forest cake ordered at fnp.com
Jun 03, 2019 11:50 PM Read (via Mobile)
Very bad experience and I will give a negative star . I ordered a white Forest 500 gm cake. But they delivered a plane vanilla cake. What they showed and what they delivered was totally different. It ruined my birthday surprise. It was my first order . I am not going to order again. ...Read More

Very unprofessional service
Jun 02, 2019 11:30 AM Read
My wife sent a cake and chocolate on her father's birthday, to Ranchi from Hyderabad. But, they gift was not delivered. Customer care said that the person was not available to receive. And, money cannot be refunded. This is a 100% scam. We spoke with customer care for hours, but all gone is v...Read More

Pathetic services
May 24, 2019 01:56 PM Read (via Mobile)
I ordered flowers and Chocolates for my wife birthday and selected a delivery time of 8 am to 3 pm as an option for free delivery with the assumption based on my experience with them for last 8 years that at the most it will be delivered by 12pm and my wife will be happy however I waited till 2p...Read More

FNP is now worst
May 02, 2019 10:33 AM Read
Dear All, Please don't book the Cake or flowers from FNP, before they worked well but now they are popular so they making the public fool. From last two orders, I experienced that they deliver only the Teddy, Mug, Pillow cover but for flowers and cake they said address not found with excus...Read More

Pathetic...Cheats...Fraudulent!!!
Mar 22, 2019 03:19 AM Read (via Mobile)
I had ordered 2 peacock flower arrangements for my mother on 19th March 2019 to be delivered on 21st March 2019. Total cost was over Rs.9000. They did not deliver it and then simply sent me a mail asking if it's ok if they deliver it on the 22nd instead!!! How is it ok??? I wanted my mothe...Read More

Fraud; misleads delivery dates to steal ur money
Feb 28, 2019 12:07 PM Read
Booked an item on 26th to be delivered on 27th. Followed up on 27th morning and was told by the representative that "it is out for delivery". When by evening it was not delivered, I called again and inquired about it. This time I was told that "since it is a courier product it may be delivered t...Read More

Poor service and updates on international orders
Feb 15, 2019 12:21 PM Read (via Mobile)
On Feb 5th I haordered ( Order No:8927276) for a cake and a boquet of flowers to be delivered in Los Angeles on 14th Feb 2019. The cake was delivered on time. The flowers are yet not delivered. No updates on the website if you track the order. The customer care number is very difficult ...Read More

Masters of ruining an event
Feb 15, 2019 12:09 PM Read
I ordered flowers for Valentine day from London to India. Initially, I got a message that payment did not go through please try again. I checked my bank account and the amount was deducted. I called in and asked about the same and was told we got your payment and your product will e delivered on...Read More

Scam
Feb 15, 2019 07:42 AM Read (via Mobile)
The most stupidest thing I did was to order from ferns and petals these guys are a scam they haven't delivered any of my products and sent a msg stating delivered and customer service guys are too rude and never want to help me out I paid alot of money for the products and they never bother to h...Read More

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