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MouthShut Score

8%
1.36 

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+91-44-60006000, +91-44-28889999, +91-44-24732020

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Fast Track Taxi Reviews

No proper arragements in timely manner
Jun 25, 2013 07:08 PM Read
The customer services is not good very delay in providing taxi no proper arrangements. Not satisfied with the operation the bookings are not correctly tracked there is lot of miss communication between the drivers and the trackers

If you plan a day then do not rely on FastTrack
Jun 22, 2013 05:53 AM Read
This happened to me 3~4 times, and today was the worst of all. 2 drivers calling me and complaining on each other that both were asked to pick me up. They are asking customer to co-ordinate with 2 drivers, why should I bother? No one turned up finally, I had to go by an Auto. They are not pun...Read More

The worst service ever.
Jun 15, 2013 02:23 AM Read
I was to catch a flight that would leave at 9:00pm so at around 4:30 pm I called Fast track at various numbers and all the lines were busy. So I filled their online booking form and they called me back. I booked an Indica from SRM University to Tirusulam (Airport) \that would leave SRM at 6:30PM...Read More

YOUR RATING ON

Fast Track Taxi
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Worst call taxi ever
Jun 12, 2013 07:13 PM Read
I would be glad to tell you guys that Fast Track call taxi still holds tightly the position of No 1 'Worst' Call taxi across the city Chennai. Booked a call taxi ( TN -18-M-5510) between Thirumangalam and Egmore, the experience was very pathetic. The moron (so called the Driver) do reached in...Read More

FAST TRACK IS OUT OF TRACK!!!
Jun 12, 2013 11:25 AM Read
Never trust them.Taxis never come despite they confirming your booking number.They will give you the drivers mobile number who would refuse to come sighting some reason and will ask you to call their number for help. Their call centre agents are useless and will not offer any help except for ...Read More

Terrible service
Jun 11, 2013 12:24 PM Read
The fasttrack taxi I ordered in Chennai for was an hour late. this too for an airport drop where I would have missed my flight. I fortunately took another local taxi service, instead of waiting for the fasttrack people to send the car an hour late - they are not helpful - the call centre as w...Read More

Fast Track Cheats
May 27, 2013 09:01 PM Read
My trip was from Parmeshwaram nagar sholinganallur to kanchipuram and back. Car number TN 18 L 7772. The driver was late by 45 min we had to walk to highway to locate him. The car was stinking so was the driver. The seats were stained. Driver side rear view mirror was missing. After pointing tow...Read More

Not reliable...
May 18, 2013 05:54 AM Read
This happened in Chennai. I was waiting for a cab for almost 2 hours,  when I called the cab driver he stated that he has picked me(the customer) and is on duty :-) ... I called up customer complaint.. hoping they would help me.. but all I heard was..Ok we will take care... I did not have any ot...Read More

Horrible service
May 04, 2013 03:28 PM Read
Horrible unreliable service! If you need a cab for some time critical appointment, don't ever think of Fast track. They will ditch you and take no responsibility.  You will realize it when its too late. Trust me, don't go with them. I had made a booking to get to airport from Nungambakkam on ...Read More

The worst car service we ever seen
Apr 13, 2013 05:55 AM Read
We booked cab for Perungalathur at 8'pm. My booking time is after noon 2'pm. At 7-45 one mother fu**er called me and he simply says that they can't send the cab for some dash dash reasons. I suffered a lot, since I've bought a new LED tv to swift to my home town. At the last minute I took a a...Read More

The worst car service we ever seen
Apr 10, 2013 11:07 AM Read
We booked cab for perungalathur at 8'pm. my booking time is after noon 2'pm. At 7-45 one mother fu**er called me and he simply says that they can't send the cab for some dash dash reasons. I suffered a lot, since I've bought a new LED tv to swift to my home town. At the last minute I took ...Read More

Fast track F*** OFF!
Apr 07, 2013 06:34 PM Read
This is totally fing service in the city. I booked the taxi around 5 pm to Ramapuram, they agreed to come by 6 pm, I also waited till 7 pm.. but no proper response from them. No.1 fraud Damn fing TAxi service in Chennai city. Fast track F OFF!

Fast track cab Bangalore misbehaviour
Apr 02, 2013 06:55 PM Read
I had made a 9 hr package booking for the 31st of March 10 AM. This booking was confirmed few days prior to the journey by one Mr. Prashanth. At the time of booking, I had clearly mentioned that I need an 8-seater vehicle for this journey, for which Prashanth committed to me that he’ll be sendin...Read More

Not reliable at all
Mar 25, 2013 01:33 PM Read
The last time I booked a cab from Fasttarck Chennai , it was like a nightmare come true for me.It was booked from their chngalpett franchise and I can say for sure now that this was the worst customer care experience I ever had.one day before my journey  I called  them and said to send cab to  m...Read More

Pathetic Customer Service ,Cancel booking on own
Mar 11, 2013 10:26 AM Read
No pick up or intimation from fast track , made me wait for 3 hrs and fastrtack cancelled the booking by itself - Pathethic Fast track service with unskilled customer service representa?tives. I booked for cab , booking ID 5865 on Marhc 9. Pick up time was 1PM , after called Fast track by 11 AM ...Read More

Dont use fast track for pick up from TBM Est statn
Feb 25, 2013 10:16 PM Read
Since auto drivers are not allowing them in. Some drivers don't pick you up from the station. Opt for a service that picks you from station. I called the complaint helpline. They diverted my call to some number which kept ringing endlessly. Poor customer service! Time you look for other ca...Read More

BEWARE OF YOUR ATTACHMENT
Jan 12, 2013 04:33 AM Read
Total waste of attaching your vehicle in  Fast track. I'm one of the owners. I myself faced a lot of challenges with Fast Track. At the time of attaching, they convince you a lot for your income. The deposit is too high comparatively. Also, the ORO (Owners Relatkon officer) line is always busy a...Read More

50-50,? Not too bad
Jan 02, 2013 09:44 PM Read
I used their service for 15-20 times last two weeks. Here are my thoughts. I was able  to get cars at last minute. Some drivers were professional. Drivers usually know the routes around Chennai They don't take us for ride and go directly to the place. ( their goal is to let you out p...Read More

Not once but twice cancellation of services
Dec 27, 2012 06:13 PM Read
Not once but twice cancellation of services , drivers keep changing and calling back like its a merry game to bounce candidates. Disgusted at Fast track service!!!!!!!!!

Missed my Train becuase of Fast Track
Nov 09, 2012 12:06 PM Read
I booked cab a 10:00PM to go to Central station in Chennai to catch train at 11:40 PM. When we checked at 9:50 PM they gave one driver number. I called that driver and that driver said wrong assignment. When we called them back they gave another driver number. That guy did not pick up. Finally t...Read More

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