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Eureka Forbes

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Eureka Forbes Aquaguard Total Infiniti Water Purifier Reviews

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A token of appreciation from the brand

Aug 02, 2017 03:45 PM Read

I first installed an Aquaguard water purifier, in 1995. I was quite happy with the working of this water purifier. It was a relief from the daily boiling and filtering of the water. As in every city, Pune also has the risks of water contamination and the health risks, from contaminated water. Aq...Read More

Eureka Forbes Infiniti water purifier

Jun 16, 2017 12:34 AM Read

This is a product I bought and have been using for a while now. The maintenance is a killer, too very high and costly. We need to use a product thats not very high on your pocket, the technician is another pain who tries to cheat you every step of the way. I was told the re-installation is 37...Read More

Worst after sales service.
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.

Jul 25, 2016 01:16 PM Read (via Mobile)

I have bought infiniti water purifier and x force vaccum cleaner. When I bought vacc cleaner executive said that they r providing us lifetime service free but that was fake promise. Their aftes sales service even worst. Without attending they say complaint is resolved. I recommend people to not ...Read More

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Eurekha Forbes: Pathetic service for AMC holders
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A token of appreciation from the brand

Jun 01, 2015 09:31 PM Read

We have an AMC for 3 years for our Eureka Forbes-Infinite Model. We had lodged a complaint on 81530916-dt.13th May 2015.  Nobody has bothered to visit us till date. We have called Eureka Forbes customer care multiple times. Spoke to Mr Wilson  who is the area service incharge multiple time...Read More

A good product of eureka forbes
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A token of appreciation from the brand

Mar 28, 2015 10:56 PM Read (via Mobile)

This machine is fitted in my house for past 3 years. All is working fine, the water is coming of fine quality. I can trust in this machine, the machine is connected to uphwad tank, and water which comes from aquaguard after purify is of tank only. The tank is not so good. But after purifying....Read More

Water contamination is one of the biggest problems in India. Drinking untreated water is a cause of various diseases. To combat this problem many companies have come up with water purifiers. They are cheaper than bottled water and effective than boiled water. Since water purifier is an essential item in the household we bring you some guidelines that will help you make the optimum choice.
Very very bad product and service

Jun 02, 2014 08:32 PM Read

Sir I purchased Infiniti water purifier in July 2013. At the time of purchase I was going for RO Purifier, but your executive said that Infiniti is the best product and insisted on buying this one. After one month from the day of purchase the water is not getting purified and odour and col...Read More

Very bad product.
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.

Mar 19, 2014 02:55 PM Read

I purchased the product in Oct 2012. After 3 months the product started giving trouble. The water taste starts changing ans also smells bad. every 1 month the servicing needs to be done. Is this the kind of product Aquaguard makes. At the time of purchase we were been instructed by the ...Read More

Eureka Forbes - Senseless representative
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A token of appreciation from the brand

Jun 18, 2013 09:32 PM Read

I had brought aquagard total infiniti one year before , after two month problem started . We have given complaint to service centre. Service engineer attended the complaint and said there is problem in button.he will come after two days and  resolve the the problem. but till date he had not resp...Read More

Eureka Forbes senseless representative

Apr 16, 2013 11:08 AM Read

Recently I have requirement for RO water system. For the same one of the Eureka Forbes representative called me for additional information about the product. But while product demo behavior of the Eureka Forbes representative was not good not even professional. That person keep me calling for...Read More

No after sales service from Aquaguard

Nov 18, 2012 10:13 AM Read

Consumers beware! No matter how appealing the brand name may be do not waste your money in any Eureka Forbes product. The concept of after sales service does not exist. Never commit to any Annual Maintenance contract ever. You would be lucky if the product last its warranty period and even if...Read More

Worst experience with Aquaguard Total Infiniti

Nov 08, 2012 01:11 PM Read

I bought the Aquaguard Total Infiniti model in Jan 2012. It worked for 3 months and started giving problems. It stopped dispensing water and the led lights would not glow at all. The service person says that there is a fault with the PCB and they took about 3 months to get back to me. Now the...Read More

Totally unsatisfied customer ,

Sep 06, 2012 02:14 PM Read

I have purchased Aquaguard Total Infinity on 09/07/2012 and it was installed after one week with lots of followup with sales executive, After it was installed finally , in next week it started giving 3 continuously beep sounds, I have created call with service engineer , he came and reset the PC...Read More

Poor Customer Support
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.

Jul 20, 2012 04:48 PM Read

Recently a person visited my home for the purpose of doing an AMC for my Aquaguard purifier Total Infiniti. He had no ID Card with him and one couldn't say that he was an authorized rep. of Eureka Forbes. I logged in a rqst on the company's website (tkt no. f1080c5abf4e on 16.07.12) for post-war...Read More

Company wants all customers to sign AMC
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.

Apr 04, 2012 11:05 AM Read

I bought the Aquaguard Total Infinity water purifier but within a year the trouble started. The unit stopped working. The service ppl came and changed the mother board and asked us to sign a annual maintenance contract after giving a bill of  Rs1200. Another Rs1450 for maintenance contract th...Read More

Aquaguard Total INFINITI Pathetic customer service

Feb 13, 2012 11:21 AM Read

We were proud customers of Eureka Forbes for past 20yrs ever since I remember my parents had the Eureka RO system and vacuum clears. Off late their service sucks big time. We replaced our old water purifier with Aquaguard Total INFINITI. We have the AMC contract for it, ...Read More

Harassment by Eureka forbes
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Dec 26, 2011 11:15 PM Read

Some people like me never learn from their mistakes. Knowing that Eureka Forbes service was pitiable, I went ahead and exchanged my earlier Aquaguard Classic with the new Aquaguard Total Infiniti. During purchase the sales person Mr. Nitish Mishra and his superior Mr.Dilip promised 1) Refund ...Read More

Eureka Forbes-Infinity
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A token of appreciation from the brand

Jul 16, 2011 11:25 AM Read

I have bought Eureka Forbes-Infinity after doing some research on which method purifier to buy. The sales person I would say came as promised and showed the various products and help me choose a product. The installation guy also came as promised and diligently did his work and left. So far so g...Read More

Eureka Forbes - Prompt service
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A token of appreciation from the brand

May 20, 2011 10:54 PM Read

I went into the eureka forbes website and requested a demo on wednesday - 18th May. In 30 minutes!! I got a call from the representative asking for an appointment. I asked him to come at 7:00 PM the same day, or later, as I would be back from office then. Sharp at 7:00 PM the rep was outside ...Read More

Customer service prompt (till now)

Jan 18, 2010 12:46 PM Read

I bought this product some time back from the local sales guy, after doing R & D on mouthshut and other similar sites. He was a true salesman and bugged me till I didn't buy it but since I was looking for it too, it helped me.The installation was quick and neat, payment method (credit car...Read More

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