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MouthShut Score

35%
2.27 

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Enrich Salon, Mumbai Reviews

Worst Customer Service Experience
Jul 22, 2018 03:51 PMRead (via Mobile)
Dear Enrich Team,Based on my cousin's recommendation, I fixed a telephonic appointment with your call center for a hair treatment on 13/7/2018 at 3 pm at your Vikas paradise branch.The treatment I asked for was cysteine and on phone, I was quoted a charge of approximately.I came to t...Read More

Waste of money! Unskilled staff!
Dec 12, 2018 03:09 PMRead (via Mobile)
Horrible horrible experience! I got cysteine treatment done after spending soooooo much money and the results I got didn't even last 4 days! and I was promised 2-3 months.Untrained staff and stylist! To ruin the face and hair.The stylist didn't know what she was doing even after she spen...Read More

Waste of MONEY. Not worth It.
Aug 17, 2017 06:12 PMRead
This was my first and the last visit to Enrich. What a waste of Money. I had gone for facial, and people at the counter charged around a whopping 4k and the what they did was just a clean up. I mean I was stupid to pay and these people are really gulping down money. The facial(but what they did ...Read More

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NOT BAD BUT HAVING SOME DRAWBACKS
Jul 04, 2017 09:57 AMRead (via Mobile)
Enrich salon in mumbai is not a bad salon but it has a lots drawbacks.firstly you have to take an appointment to go there.you will get two to three days later appointment.after you went there they make you sit for one one and hours.I wanted a hair cut in slightly different way it was complicated...Read More

Fine Fashion
Jun 13, 2017 11:23 AMRead
I once went to Enrich salon For my hair cut in vashi branch mumbai when I went inside its really took my breath away for while got to say they do have very attractive place for salon the salon Infrastructure was very posh staff also good in attitude and mainly positive attitude rich service prov...Read More

#synopsisDesc#
Cheaters
Apr 28, 2017 08:17 PMRead (via Mobile)
Visited Vashi branch located at Hypercity Inorbit mall thinking that I can renew my membership free of cost as last year when I got the membership I got the message as its a free life time membership and I just have to get it renewed every year at any any outlet of Enrich. When I visited Vashi o...Read More

Very Expensive!!
Dec 20, 2016 05:08 PMRead
I once went to one of these saloons for hair cut when I was in Mumbai.When I went inside it really took my breath away for a while. Got to say they do have very attractive place for a saloon. The infrastructure was amazing.Well the staff behavior was not that good as the infrastructure. Firs...Read More

Poor service by experience staff
Mar 17, 2016 10:45 PMRead
This review is on One of the known salon in the city. I had being to enrich salon few months back to get a new look for my hair. To my dismay, the new haircut was horrible which was given by their senior staff. After one wash, my hair has become fizzy and more dry then before. I would not have m...Read More

Disaapoint to me
Feb 29, 2016 09:48 AMRead (via Mobile)
I had prolonged nice hair, IN ADDITION TO sam gave me an haircut saying It\'ll look good n the AND that.i stored sayin my spouse and I dnt want for you to cut MY hair short but he held insisting. Resulting in the vry bad unmanageable haircut .i hav wavey dry hair. He gave me an hair cut ment ...Read More

Enrich - Waste Of Money and Time.. Useless
Feb 24, 2016 02:15 PMRead
I got 2 facial appointments in Enrich, Hiranandani Powai branch for 8.10 pm. Unfortunately due to traffic I could reach at 8.45 pm.The lady on customer care 18602663000 informed that she cannot assure of the services as the procedure takes 1 hour and store shuts down at 9.30 pm.I reached...Read More

Hate their services at Matunga Branch
Feb 23, 2016 01:43 AMRead (via Mobile)
Where: Enrich salon, Matunga branchThe branch is a small one with 2 customer chairs in the main hall and 2 facial beds in adjacent room.I had heard a lot about Enrich salons being good with affordable prices. I was really excited to try out this salon. I approached and booked an appointm...Read More

Enrich Salon King Circle - Beware!
Oct 29, 2015 09:15 PMRead
I had a horrible experience today at The Enrich Salon at King Circle. The receptionist threw so much attitude. Despite taking so many services, she tried changing the stylist assigned to me for the last service randomly and actually let a customer walk out without finishing the services!Such...Read More

Pushy employee
1 day agoRead (via Mobile)
1st of all this is one of the clean up I didn't like..cos it wasn't done properly..and I understand being from a service industry that there are targets that one needs to meet which thereby pushes the employees to hard sell products or services...but one should know where to draw the line..peopl...Read More

Bad experience at Enrich, Matunga East
14 days agoRead (via Mobile)
Had a terrible experience at Matunga, Kings Circle’s Enrich...I took an appointment of 6.10 pm and I was still waiting till 7 pm and still no show....I had to leave then frustrated by waiting for so long and the staff were least bothered...they had some shortage of chairs or something....but the...Read More

The best
Mar 04, 2019 05:17 PMRead (via Mobile)
I have been visiting Enrich Irla for the last 3 years and it is the best. It's costly but worth the money. Have done cysteine 3 times and it lasted almost 5 months if you use their products. So in a year 2 cysteine at Enrich rather than 4 elsewhere. The staff is very professional.

REALLY TERRIBLE SERVICE!
Feb 19, 2019 08:40 PMRead (via Mobile)
The customer service is very bad! They pull your hair and cut many parts of your scalp and keep apologising they keep wasting your time they leave you in the middle to pick up a phone call on their cell phones. I left my haircut midway and they charged me ₹500! I had to fix my hair on the street...Read More

Received a Bad Service
Feb 08, 2019 11:27 PMRead (via Mobile)
I had booked an appointment today i.e 8th February 2018 at 5:30 pm at Bandra West Hill Road Enrich Salon. I had booked an appointment for the regular international wax full hands, half legs , underarms and Brazilian wax, but when I went inside for my service I wasn't asked for which wax I had as...Read More

Worst experience
Jan 17, 2019 12:42 PMRead
Pathetic Experience Becoz they dont have professional staff they are not trained for their services they just knw to charge incorrectly and remove the upper layer of the skin at the time of waxing and they are not even sorry for the same a humble request to all the viewer dont go to kurla pheoni...Read More

Worst Customer Experience to book appointments
Jan 08, 2019 08:23 PMRead (via Mobile)
I have been a regular customer at Enrich for almost a year now. I have been trying to book for an appointment for hair colour for a week. I want a particular stylist. Due to the renovation at one of the outlets in Mumbai, no one has the details of that stylist’s whereabouts. It’s just so bizarre...Read More

Very unhappy
Jan 04, 2019 06:24 PMRead (via Mobile)
First time was good, staff is very friendly but services are not value for money, products strictly don't buy from there, I bought expensive products for hair treatment and results are pathetic and they won't respond even if their product is defective, I received kerastase hair serum pack with b...Read More

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