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Dr Aqua, JP Nagar, Bangalore Reviews

Worst experience.
Aug 14, 2020 11:28 AM Read
Its not Bad its worst, if you really care for your money and time then don't go for this AMC. Its honest request!. ...Read More

Very BAD Service
Jul 21, 2020 02:19 PM Read
Very nice customer service! Prompt replies, but on ground service really horrible! The technician comes and "tries" to solve the issue. Then after 2 days same issue will repeat. To collect AMC money they will come even if it late in the night, but for servicing after, well, you might just be abl...Read More

Big Time Fraudesters
Jun 26, 2020 10:41 AM Read (via Mobile)
They are cheaters, they say they are Kent authorized and certified center but they are not. They replace the working parts with faulty one, and they even install fake filters with "kent" stamped. They charge more also. Bad mouth technicians. Open a ticket directly with Kent and dont fall into th...Read More


Dr Aqua - JP Nagar - Bangalore
Feb 19, 2020 03:12 PM Read
These people called me saying my purifier needs servicing and after coming, he charged me 5000Rs for RO kit which he did not install fully, he only changed 3 parts, rest 2 parts were missing. Most importantly there was no problem in my purifier, he changed everything saying TDS level is high. He...Read More

Genuine products
Aug 25, 2020 11:39 AM Read
Dr aqua providing best service all over Bangalore. The technician came on time and did the servicing. Opted for maintenance already got 2 free services from them. Tension free maintenance given by this team. Would like to appreciate the effort. ...Read More

Dr.Aqua Water filter maintenance fraud
Jun 24, 2020 04:03 PM Read
Beware of Dr.Aqua company, they track customers using Water filters and check about the last servicing records, even if filters are good they will ask for a replacement. They are not a genuine company and I feel they are frauds. ...Read More

Good technical support.
May 27, 2020 12:32 PM Read
My purifier was not working, We googled and got the company Dr Aqua. I got very quick response for my issue, the team did very good job. ...Read More

Very very poor service
May 15, 2020 02:40 PM Read
Un skilled technician and CSR team. Call center people arguing with the customer and from last 1 week they are repeating the only sentence - before today 6:30 pm they will send their technician. In 2020 this is the 6th time I am facing the issue and my bad I have taken the AMC from them:( ...Read More

Mar 27, 2020 01:55 PM Read
FRAUDS - PLEASE BEAWARE OF THESE PEOPLE, THESE PEOPLE ARE ONE OF THE BIGGEST FRAUD IN THE CITY. MAKE FRAUD BILL AND PUT DUPLICATE PARTS. There was leakage in my Aquaguard Geneus. These people came and inspected and told that Filter has gone, though filter just 3 month old, I also showed...Read More

Absolute frauds. Call directly to purifier company
Feb 17, 2020 04:27 PM Read
Today I replaced the CARTRIDGE of sediment filter for what they charged me ₹650. The cartridge packet had no brand name. When I checked the price online, the original Kent SEDIMENT(entire set) is ₹550. I tried to register a complaint with Dr Aqua, but they are ignoring and not letting me f...Read More

Dr Aqua — kent ro - fake parts and warranty
Dec 25, 2019 03:18 PM Read
They are fake. Don't get any service from them. I have wasted 16.5k rupee by opting 3 year AMC. Filters stopped working within 2 months and then the Kent technicians confirmed, all the filters installed by Dr aqua was fake. ...Read More

Not Recommended
Dec 10, 2019 03:11 PM Read
They Kept calling me to change the Filters of the KENT Purifier even though I told them that we do not have any issue and we regularly check hardness.when I have allowed them to check the machine .his equipment is showing 284 TDS and ours it is showing 84 TDS .We have asked him to do just genera...Read More

Nov 27, 2019 02:00 PM Read
USING ONLY DUPLICATE KENT SPARES PARTS. Dear Friends don't go with them for any related Kent service because they are doing fraudulent activities in Bangalore. Already Kent company is given notice to Dr. Aqua. ...Read More

Horrible Service
Nov 11, 2019 05:13 PM Read
Not sure how they got my number. They are totally money minded. Without doing much checking they proposed to change the entire set of filters or AMC. When I didn't agree, he damaged my RO filter. DO NOT USE THIS SERVICE AT ANY COST! THIS IS BIG SCAM! ...Read More

Oct 19, 2019 04:59 PM Read
They just want customers to pay for AMC. Unprofessional people who don't know anything except asking for money. ...Read More

Fake Scamsters
Aug 17, 2019 01:32 PM Read
I don't know how they get contacts of customers, they randomly call them and send service engineer. Once they said "its been long since you have got a service for the water filter" but the truth was I had got it done from authorized service guys just a month ago before I got Dr.Aqua call. I h...Read More

Jun 20, 2019 12:02 PM Read
Suddenly they called and said they are the authorised kent partner and they came and replace all candle and now it is licking . service is pathetic ...Read More

Horrible service, only money looting
Jun 10, 2019 02:53 PM Read
Horrible service, only money minded. For no reason they replaced complete set and charge high price. The service is pathetic. Filter started leaking after replacement and asked once again the money for replacing more components. They intentionally damage things and charge more. Service engineer ...Read More

Dr Aqua - the RIPPER...
Apr 16, 2019 12:22 PM Read
Their representative called me up all of a sudden on Friday and said that they are authorised service agents for Kent and would service my water purifier(Kent).they came home and did not have any information on when the water purifier was purchased or was under warranty.I had to show them the bi...Read More

Pathetic service And Fraud company
Apr 04, 2019 09:58 AM Read (via Mobile)
Dr Aqua calls themselves professional service provider and claims that they have 20k happy customers.. Seriously, how can u guys say whether the customer is happy or not. Coz, after getting money no one bothers to call and check if the problem is solved. The TL Shiva gives false commitments that...Read More


Dr Aqua - JP Nagar - Bangalore

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