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MouthShut Score

49%
2.60 

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Delta Air Lines Reviews

Shocking .. Pathetic service
Feb 28, 2020 09:33 PM Read
Traveled on DELTA NYC to Mumbai flight 4th Feb 2020 I was shocked to see such service at this time when all the airlines are starving hard to improve service to succeed in this fiercely competing airline sector. They were out of food at the start of the flight and flight attendant instead ...Read More

Rude,Yelling & insulting attendants, bad food
Jan 04, 2020 05:07 PM Read (via Mobile)
In flight experience on gua-lax was shockingly pathetic; Asian veg meal consisted of a tasteless 4' bagel bread with mildly sweet fruit custard filling and a separate portion of dark grapes for main course! While waiting to use the washroom I sat momentarily on a seat and a colored hostess with ...Read More

So disappointed with Delta airlines !
Aug 17, 2019 01:36 AM Read (via Mobile)
Delta CEO and policy makers, I’ve been a loyal Delta customer for almost my entire 30 year career, I live in Atlanta, your HQ. I not only fly Delta, I pay for the sky club every year and I have a Delta American Express card. Even though I have to consider all airfare costs, all the time for m...Read More

YOUR RATING ON

Delta Air Lines
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On time
Jul 17, 2019 02:55 PM Read
The flights are on time and are generally not delayed. My problem is with the seating space, too cramped and therefore uncomfortable for long distance flight. ...Read More

The Worst Airline
Jan 04, 2019 02:50 AM Read
The WORST airline out there. I have never flown anywhere with Delta and decided to give it ago. Due to family energy, I don’t know if I will be able to make it to one of my flights. I called and explained the situation, and them to cancel my flight to my destination. I will purchase another fly ...Read More

HORRIBLE EXPERIENCE
Dec 13, 2018 01:58 AM Read
I had to reschedule my return flight ONLY and they wanted me to pay$200 for the penalty AND then ANOTHER FEE on top of it! I will NEVER fly delta EVER again and will always tell people to never fly them. I am beyond pissed. I am not even going to my destination now. I will never use them. I d...Read More

BOOKING NIGHTMARE
Oct 05, 2018 01:21 AM Read
I found a flight online from Florida to Japan. I called Delta to book the ticket, for the same flight I was looking at for$1301 the rep told me the price was now$5000+. I waited a few hours, found a ticket online for$1341, I called delta to book the flight I was told during booking the price wen...Read More

Be careful where you exit International Terminal
Sep 27, 2018 06:59 AM Read (via Mobile)
Through International from Cartagena Colombia to Atlanta Georgia When we arrive to Atlanta signs pointed us to the exit in Concourse E when we exited we come to find out our bags are at Concourse F and there's no way to get back in to get them. Something seriously wrong with their system either ...Read More

Worst experience you can ever have with an airline
Jul 04, 2018 04:06 AM Read
I flew from Edmonton, AB to Seattle, WA on June 21/2018, flight was delayed for 2 hours in Edmonton for mechanical issues, I missed my connection flight from Seattle, WA to San Jose, CA, DA was going to fly me to SJC the next day instead, I rejected the offer because I had a conference that star...Read More

Unjustified cancellation with no support provided
Jun 20, 2017 11:48 AM Read
Got stranded in LGA due to made-up "weather reasons" on June 19(weather was fine and planes still taking off at my flight's scheduled time of 15:30). 90-minute line in 90° heat(no AA) to get to an agent. Delta employees at the terminal barely speak English. Rude employee reschedules my flight fo...Read More

Horrible Horrific Experience
Feb 18, 2013 07:52 PM Read
My first flight, Montreal – JFK 4231 was delayed for so long that my trip was rerouted through Paris with Air France. I went to clarify the situation before moving to the International flight section from the USA zone of Montréal airport since I was already checked in for the NYC flight and went...Read More

If possible, look for other options
Jun 16, 2011 01:37 AM Read
I had booked a Air France flight from Mumbai - Minneapolis. The Mumbai - Paris leg was a AF flight and this was a very pleasant experience. I had a 6 month old baby. The AF crew were immediately attentive seeing the baby; got the baby seat belts etc. The Bassinet seat was also hinged as soon ...Read More

Good flight but not crew
Apr 30, 2010 09:20 PM Read
This was my first experience with Delta airlines, given a background that I had less options for my travel to Europe. I was travelling from Mumbai to Amsterdam. First of the impression at check in counter was good, as they took very less time to clear and the attendants over there was friendly e...Read More

Great check in, lounge pleasant and plenty to eat
Feb 22, 2010 11:37 AM Read
Before you start reading my review about Delta, its worth reading my DP @ http://www.mouthshut.com/diary/edfflpplp/Before-I-say-Good-NightOur-unforgetable-trip-Hats-off-to Emirates-Hi-from-Atlanta "There I have mentioned more about Emirates. But its worth mentioning our experience about our conn...Read More

I love Delta for flying to India !!!
Oct 19, 2009 11:43 PM Read
Delta is one of the best airlines when it comes flying to India from DFW. Since last few years they have increased flights to India. The customer service is excellent & when I know I am flying with Delta I am worry free. I fly from DFW to Atlanta & then from Atlanta to Mumbai. I always prefer...Read More

Better than most others..........
May 24, 2008 10:37 PM Read
I fly 4-5 times per year to San Francisco to visit my son and 2 grandchildren and occasionally to other cities such as Chicago, NY, Houston, Miami, etc.  Several times I have flown Continental, United or American.  Delta has  been consistently the best for me.  I've run into your typical airline...Read More

OK within USA, but avoid international
Mar 23, 2008 09:07 AM Read
I have had several occasions to fly DELTA within the USA. For these flights I have considered DELTA as superior to American Airlines and the low cost airlines. When flying to India in 2003 I felt DELTA was pretty good compared to AIR-INDIA(which I used prior to that). However, after traveling...Read More

Good non-stop flight, seats could be better
Jan 11, 2008 09:10 PM Read
I flew on Delta's non-stop flight from JFK to Mumbai(DL 16/17) in business class a few months back.  Overall, it was a pretty decent experience.  Check-in at JFK was a mess, but that was because no one at Delta bothered to inform me that they have recently opened a separate terminal(Terminal 2) ...Read More

Better in economical and avg. comfort segment
Dec 01, 2007 05:20 PM Read
I have traveled to JFK from Mumbai (BOM) and return two times and my experience with Delta is better than others (Air India, Aeroflot) if one is considering economical flight with average comfort level and relative on-time schedule. Although, I'd faced great delay with last DL 16 flight from JFK...Read More

Avoid them if you can
Jul 21, 2007 01:02 PM Read
I've had a chance to fly on Delta many times in the last 10 years. Most recent was about 2 months ago. One word sums them up: OLD, haggard, insensitive to customers and lousy staff that doesn't care. You know the problem is in their staff attitude and their old aircrafts. Combine the...Read More

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