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MouthShut Score

27%
1.83 

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Croma.com Reviews

No timely delivery
1 day ago Read (via Mobile)
I experienced worst situation in croma marathalli I ordered tv on 26th of October and they hav not yet delivered it till now They told 2 days for delivery and no proper response to the calls ...Read More

No proper response, No timely delivery
2 days ago Read (via Mobile)
This is the worst shopping app ever. I ordered a TV which had to be delivered on 20th October, but no call or message. I kept on calling the customer care everyday, what they tell is "our delivery team will get back to you" but then I was waiting, waiting, waiting..no call. On 26th October I tol...Read More

Terrible Customer Experience
12 days ago Read
You walk into the store assuming it's Tata owned brand but the reality is it's just like any other store. Received Refrigerator with scratches and dent. Returned it and got a replacement that had scratches as well. That was 2 years back. Bought a dishwasher that came with some promotional ...Read More

YOUR RATING ON

Croma.com
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Crow Ma re TAIL
Feb 25, 2014 04:06 PM Read
During the thanksgiving week, every online retail had offers. I found an best offer in croma and went ahead to purchase. Before proceeding for the purchase I had gone through the review, after reading all the reviews, Its the choice of the purchaser and I wanted to experience on croma. I plac...Read More

New laptop - Faulty (bad attitude at sales)
12 days ago Read (via Mobile)
I bought a brand new dell laptop from Croma store at bandra. Within a week the laptop stopped working. Mr. Rajesh and Sachin Mahadik from sales, did not help us with anything once their job which is sales was done and did not show any empathy or ownership to solve my problem. 1 week after buying...Read More

Expensive deals
Aug 29, 2020 05:18 PM Read (via Android App)
The worst and the most expensive products are to be found here, they charge so much. Chorma does not give a good service , I have personally experienced it and I have seen my friends too getting a bad service from croma.a month ago I bought a sumsung tablet , 2 weeks latery phone started to hang...Read More

Defected piece
Jun 10, 2020 10:30 PM Read (via Mobile)
I have not asked for any technician .y the hell have are you guys behind wasting my time n money. No response from croma or symphony. U guys are uselessand have no value for customers your CEO is useless and croma.owner is looser.This is to update you that I have not received my refund or ...Read More

Selling Defective Phones to old people
Dec 12, 2019 07:51 AM Read
I bought a OPPO A5S phone on 16th Oct, 2019 for my 75 year old mother from Ambience Mall - croma. We also bought a warranty if anything goes wrong with the phone which they sold us assuring they will take care. In less than 40 days the phone started making noises where in the middle of a call yo...Read More

Worst customer service i have ever seen
Sep 06, 2019 05:22 AM Read (via Mobile)
I purchased a laptop through online gateway at croma site and my pickup store was Unity mall rohini west metro station, Rohini. First of all they asked me that we haven’t received ur order so we can’t give u the delivery don’t even try to contact to support. After 45 minute communication with su...Read More

DO NOT PURCHASE ANYTHING FROM HERE......!!!!
Aug 09, 2019 05:10 PM Read
I purchased a TCL led tv on 14/07/2019. Firstly it got delivered after 8-10 days, and I found the package was damaged. The croma guys promised to give me replacement, but after full 1 week when I enquired, they told the product is not available. Then they started the refund process. But, after s...Read More

No Installation for 3 weeks
Dec 03, 2018 05:24 PM Read
I bought a MILTEC grinding machine from CROMA, sarjapur road bangalore and I was assured that the installation will be done within 48 hrs. But now 3 WEEKS gone and No installation is done. I have called MILTEC and Croma multiple times and each time they say person is on the way. But we don't ...Read More

Buy to Die in Croma(Drama)
Sep 10, 2018 12:12 PM Read
Hi, I recently made online payment for Dell Inspiron(16Gb, 2Tb) for 81.99K, which supposed be 79k as per Amazon, from Croma Electicals online on 1-Sep-2018. Started Dying days from that day. I made 3 complaints since then as it suppose to deliver on 3-Sep as Bangalore is listed in one day del...Read More

Website not good and charges high price.
Jan 25, 2018 01:29 PM Read (via Android App)
Croma is large chain of electronics, with good outlets all over India. But it charges more than local vendors. There is a significant price difference between other retail chain such as vijay sales. On top of that their website is very disappointing. It is not user friendly, the procducts are...Read More

Higher Pricing
Jan 16, 2018 06:36 PM Read (via iOS App)
Croma.com is the Online webstore which categorises the Electronic Products such as Mobile Phones, Home Applinances and many other Electronic products. My todays review is to makes the buyers AWARE that the Price charged by them are ACTUALLY HIGHER as compared to other stores. I am saying just...Read More

Charge Higher price
Dec 22, 2017 06:21 PM Read (via iOS App)
Croma is well known for Selling Electronic Appliances or Gadgets in India. They offer wide range of products. Croma stores are located in almost all cities in India. Though there are many products available with them but the main thing which doesnt make a costumer get satisfied is the pric...Read More

Not useful this croma.com Web site
Dec 19, 2017 06:59 PM Read (via Android App)
The croma.com web site the not usefull totally waste web site which I ever in my life.waste of time ro used this web site. This croma.com was totally elctronic item will be avaiable here to shop now.the web site was making too much price are taking to all castomer care due to service tex. ...Read More

Cromaretail.com
Dec 04, 2017 04:55 PM Read (via Android App)
This is online shopping app. I have purchased the mobile Samsung j7 2016 when its was new nd demand was to high for this phone that time I purchased it. At the first day the sim card was not working I called up to the customer care to resolve my problem but they cant do anything and they didn...Read More

Service issues
Jul 14, 2017 04:24 PM Read (via iOS App)
I have bought a television from Croma they have delivered it on time but for the fitting and all they have told us that they will come after 2 days but after 1 week I have called them because no one has come to fit the television on the wall after the complaint was filed they said they will come...Read More

Croma.com
Jun 27, 2017 11:19 PM Read (via Android App)
This electronic shopping site are not good to shop a smartphone and I not liked to shop on this shopping site becouse I recently purchased a smartphone from this shopping site and I completed my payment through online and I received my ordered product after one week and this shopping site delive...Read More

Croma reatail services
Jun 18, 2017 01:58 PM Read (via Android App)
I had some problem in my Ac ( showing F4 error) . I did a complaint on their toll free number and they told me that someone will come to check. When technical guy came, he told us that he dont have part. He then took a week to get that part replaced which was again defective and stopped working ...Read More

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