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MouthShut Score

19%
1.66 

Parking:

Ambience:

Store Range:

Value for Money:

DeepKamal Mall, Sarthana Naka, Varachha Road, Surat 395006, GJ

+91-7207666000

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Croma, Varachha Road, Surat Reviews

Croma service after sales is very poor
Apr 23, 2016 06:12 PM Read
I purchased air cooled last Friday 15 the April 2016, On Saturday 16th April 2016, observed water leakage. On Sunday 17th April 2016 I registered complaint via BOS170416FS00007. Got complain acknowldgement from Mccoy also with referance no:KAR164170553. Till today no response from either croma o...Read More

Portable AC 1.5tons
Apr 23, 2016 02:57 PM Read
The problem is with AC or service is not understood. I registered complain since 8th April till date I have registered a second complain on the same issue and Croma service center has not taken any interest in resolving the issue. 'Every time I call they speak like sugar candies and say we wi...Read More

Defective Products
Apr 09, 2016 10:11 AM Read
I had bought 2 ACs( one split and other window) from Croma Oberoi mall. Outer Unit of Split AC came in damaged condition and Window AC had missing part. Really regretting buying them from Croma. I will never buy anything from them now onwards. It so much cheaper to use Online options rather t...Read More

YOUR RATING ON

Croma - Varachha Road - Surat
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Croma LED TV is Such a BIG waste.
Jan 27, 2016 04:45 PM Read
Never BUY Croma LED TV's. I got 40 inch LED TV two and half years back at Croma Store and now all of a sudden I am seeing blurred line on the display. Called Croma Customer care and a Technical person called me up and said it will take 30, 000 Rs to fix the display. Logically speaking I can g...Read More

Croma Sales executive cheated me
Dec 08, 2015 03:01 PM Read
I bought Samsung washing machine from Croma mall Greater Noida when I bought, Shruthisharma executive told me  that they will give 5% discount, at the same time I bought TV also, Shruthisharma executive told they will give a head phone as gift along with TV, I told to pack and bill it, they pack...Read More

Disgraceful Customer and after Sales Services.
Nov 17, 2015 01:21 PM Read
CROMA in Bangalore’s Mantri Mall(Malleswaram) which has been recently opened has the worst of its kind Customer Service Desk. Things are very “mushy” during your purchase, but after that, you need to chase them like “Hell” to get your after sales service done. I recently bought a “Croma Table...Read More

Online order store pick-up woes
Nov 13, 2015 10:56 PM Read
For the first time I tried Croma online store. I chose the pick-up at store option as the Malad Croma store is close to my place. I visited the store this Saturday to pickup my ordered item, but to my shock it took them more than an hour to fetch the item. I was really disappointed, I presume th...Read More

Never buy any product from Croma
Nov 12, 2015 10:43 AM Read
Service is very poor. I had purchased Samsung LED TV 40 inches from Croma, Marathalli. This has inbuilt Airtel setup box. The inbuilt setup box has manufacturing defect. We complained to Croma. They told that Engineer will visit to your house within 1 day or 2 day. We follow up them daily or ...Read More

Poor service at Croma outlet
Nov 11, 2015 03:09 PM Read
I never thought a TATA enterprise would cheat customers. I had bought a Sound Logic head phone from your Hyderabad Airport store. Within about 3 -6 months it conked off. Your guys are refusing to accept. I am bewildered at the attitude of your store guys. Their behavior is unlike a retail indust...Read More

CROMA BANGALORE - WORST CUSTOMER SERVICE
Sep 16, 2015 07:04 PM Read
Croma has worst customer support team. I bought a digital camera for 14000 from Croma. They had the offer saying that there will be 5% cash back if you shop through Axis bank card, or Icicibank debit card, . and so on. The offer was during June 2015. I shopped with my icicibank debit card....Read More

Good Electronics Shop
Sep 15, 2015 04:18 PM Read
Croma is the largest selling electronics Product in mumbai. I purchased a Nikon camera in Croma R-city mall last years for my cousins marriage.The camera's condition still very good.A small camera easy to handle in my pocket. The camera clarity was so good and easy to click still i'm not f...Read More

Chor ma Banashankari Store
Aug 20, 2015 04:57 PM Read
I have purchased a HP laptop on 14-08-2015 From the day it was not working properly and it got corrupted, When I tried to contact store team there was no response after so many calls we only visited their store, After long conversation they took our laptop in the name of service . After that ...Read More

Best electronic shop
Aug 07, 2015 11:42 AM Read (via Mobile)
I would like to share my shopping experience last month at croma, fort mumbai. I purchased a power bank and earphone. Sales person made me convince to buy a nextech 5200mah power bank and  it was for Rs 1000 it has warrnty of 1year. He told me its the best in market, but next day itself I fou...Read More

C-Roam-Believe
Jul 30, 2015 10:17 PM Read
I had gone to Croma store to buy mobile phone.There were a wide range of devices from small to big range.Samsung, Microsoft, Apple everything is available.You can flip any device and ask the salesperson about the briefing.The sales people can give you a through analysis and comparison of the var...Read More

Love Croma - It's Now Here In Bhayander West
Jul 30, 2015 02:37 PM Read
No need to mention what Tata Croma Retails centers are. This is a massive huge store located just next to Maxus Mall Bhayander West Its a 2 foors mega store accommodating various categories of electronics items be it TV, AC, Fridge, Mobile Phones, Laptop, Washing Machine, Home theatre, Mus...Read More

Croma bangalore
Jul 23, 2015 06:25 PM Read
Its been 3 years, we are buying products from croma and I am very happy with their service as they are very reasonable and they have lots of product range as well. they have other branches around the bangalore. I bought lcd, nikon d5200, nokia mobile and microwave oven. And I am very satisfie...Read More

Croma - Good Electronic Store
Jul 17, 2015 01:58 PM Read
Croma is electronic outlet owned by TATA group. In Mumbai, there are many outlets available. I visit Bhayandar outlet most of the time, its my nearest outlet. Concept is very good. You can find every kind of electronics like mobile, television, refrigeration, microwave, music system etc. I us...Read More

Worst Buying from Chroma
Jul 15, 2015 04:13 PM Read
Worst Buying Rachold Water Heater from Chroma, They don't have a courtesy to call back & check whether it has been installed or not after buying the unit from 3 Days, We are calling their toll-free number(18002583636) from past two days & they are giving silly reasons. Still its not Installed...Read More

'Unity in diversity' kind of Goods Store....
Jun 27, 2015 01:10 AM Read (via Mobile)
I like Croma store for its great variety of electronic goods, where you can choose best product according to your requirement and budget. Croma offers you to avail things at good and easy EMI options and gives you freedom to purchase product in all the possible electronic items. Like Compu...Read More

REGRET having opted for CROMA F/L washing machine
Jun 23, 2015 01:14 PM Read
On account of INTENT canvassing by the sales executive at the Croma Shop in the Phoenix Mall we opted for Croma w/m model CRAW0115 on 20/09/2014 with the manufacturer's warranty for 2 years. And we paid for an Extended warranty for 2 years against Extended waranty code 172674. This unit has a...Read More

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Croma - Varachha Road - Surat
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