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MouthShut Score

19%
1.66 

Parking:

Ambience:

Store Range:

Value for Money:

DeepKamal Mall, Sarthana Naka, Varachha Road, Surat 395006, GJ

+91-7207666000

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Croma, Varachha Road, Surat Reviews

Good way to get your electronic gadgets
Feb 19, 2016 02:51 PM Read
Well, Croma is something which allows you to get all of your upgraded gadgets or technologies at one place. Also, it has quite a few options for you available and the best option is the EMI for any of the electronic equipment. We have another options like Next and all, however, croma is somethin...Read More

Very poor service from service deptt
Feb 18, 2016 03:02 PM Read
I purchased One LED Tv from croma, pimpri which is right now under warranty period but even after complaint of 20 days before nobody from company found serious about repairing it. They give false promises only but no results at all. Brand of TV is also croma. I have done lots of calla and mai...Read More

Glamorous but too pricey.
Nov 13, 2015 11:08 PM Read
I stopped buying electronics from Chroma after I bought my Philips trimmer from there.They had a variety of options but only on the display.When I asked about the retail they said they were out of stock. This was not expected form Chroma I had to adjust by buying a QT trimmer model which is v...Read More

YOUR RATING ON

Croma - Varachha Road - Surat
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Worst Customer Service ever ! Please dont buy!
Nov 08, 2015 02:44 PM Read
I ordered a cooler 15 days ago when I was promised delivery within 7 days. Anyway, after 12 days of waiting I cancelled my order(Cancellation no. SR05111500857.) and I was told I will get a confirmation email next day and then the refund in 7 days(I don't know why it would take that long). Still...Read More

Terrible
Oct 28, 2015 07:12 PM Read
Croma the place that can give you the thoughts deep down whether you should buy from here or not. When croma started I had purchased an ac, a television, a washing machine and a ps3 all this after thinking these guys would be the best in town store to buy from that also gives you the best in ...Read More

Better Buy LG/Samsung products.
Oct 27, 2015 02:55 PM Read
I own a Croma washing machine and still in warranty period. Almost 2 months back I had raised a complaint for the washing machine not working any more and a technician has visited my place to check the same. He updated us that some part has to be replaced in the washing machine and is not availa...Read More

Croma Customer Service - Extremely poor
Oct 24, 2015 08:00 AM Read
Customer service is extremely poor. Not expected from a TATA enterprise. I bought a LG waterfilter on 18 Oct from Croma at ORR Maratahalli and paid by cheque, requested initially to deliver on 24th. Since I have some work on 24th, on 21st I called them to request delivery on 22nd. I was infor...Read More

Samsung TV 55"
Dec 04, 2019 02:52 PM Read
Dear, I have purchased this in month of April 2019 and not lasted more then six month, and when I complaint the sent the engineer from samsung and straight way he said that your CPU is damage after that no one shows up after many complaint. yesterday I dumped the product to their store and...Read More

They just want to sell the rejected items
Nov 15, 2019 06:40 PM Read (via Mobile)
Brought dell laptop 4 months ago and it crashed. Now Microsoft is all messes up instead of replacement they are doing nothing.They are nice to you till you pay after that they treat you like S... Beware of scammers like croma... #cromaisfraud

Worst experience
Nov 12, 2019 08:22 PM Read (via Mobile)
I had purchased a laptop from Croma. I have had my life’s worst experience with the company. They sell faulty products and earn profits from the hard earned money of its customers. The laptop that I had purchased has been used hardly, it hangs and doesn’t work properly and no doubt tests the pat...Read More

Very worst product
Nov 10, 2019 05:38 PM Read (via Mobile)
I bought croma 225 liters direct cool refrigerator. The freezers door never fits. Very very worst product.

On hp laptop bag
Oct 25, 2019 12:28 AM Read (via iOS App)
I am very much inspire on your service, the resaon is actully I purches a hp backpack after 5 to 6 month bag get damge and colour problem. as I know bag has 1 year warranty thats why. I am going to croma store and share my problem with custmer service agent then he submit my bag. and only 3 t...Read More

Bought 2 LEDs with good price
Oct 23, 2019 12:35 PM Read
We bought 2 LEDs with good price and also the sales guy were friendly where as their manager/Lead was really bad in behavior. Initially I didn't say anything but then he started throwing his attitude. I ended buying 2 LEDs but canceled the booking of refrigerator which I was interested to buy. H...Read More

This is COMA not CROMA.
Oct 20, 2019 09:07 AM Read
I'd like to say CROMA is TATA's M.I.S.A.D.V.E.N.T.U.R.E. If there' one big Retail store that should be dismantled, it is CROMA, cause they are on a customer-cheating-spree. This is my genuine experience with CROMA. If the above STAR rating could be taken down to ZERO I would hasten to do i...Read More

Worst Service
Oct 09, 2019 04:34 PM Read (via Mobile)
Croma services are worst. They sell products without any knowledge of it. Laptop I bought got spoilt within 20 days of buying and they are not ready to replace it. It just seems they sell the product for the sake of selling it. This was my first experience and I wouldn’t prefer to buy anything n...Read More

Worst Service
Oct 06, 2019 04:09 PM Read
One of the worst customer service, I have ever experienced for purchasing electronic equipment, The Ultra HD TV 55 inch order was delivered on time yet the installation was delayed much longer than the expected thing to happen. Service care are not precise about the date and time for the product...Read More

Do not buy anything from croma
Oct 03, 2019 02:08 PM Read (via Mobile)
They do not adhare on there commitment, they told me will deliver your refrigerator within 3 days now they are telling it will take more 5 days, they don't want to gain customer trust just making fool to their customer . And giving answer to be delivered ASAP...! LOL wt to be consider the meanin...Read More

Customer not Satisfied from Croma
Sep 16, 2019 07:49 PM Read
ATTENTION PLEASE:- I Purchased the New Printer from Croma, Vadodara, but after 3 or 4 days my printer not work properly and going bad condition, than I approached the croma guys but they dont take any responsibility about the product nor try to solved the my problem. when I was purchased the ...Read More

Croma Scam by Selling Refurbished Products
Sep 10, 2019 03:50 PM Read
Croma has been involved in a scam with Whirlpool, they have been selling refurbished products. They have sold me a washing machine that lasted for less than 120 days and the Whirlpool team claims that there is physical damage. Even though it has been rarely used and their service executive confi...Read More

Don't buy anything from Croma
Sep 08, 2019 11:32 AM Read (via Mobile)
It is the worst place to buy anything. Bought a washer dryer worth 65k. They delivered a damaged piece leaking water. They have 3yr replacement warranty but it is all lies. They are not even replacing damaged product next day after installation. Worst customer service

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Croma - Varachha Road - Surat
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