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MouthShut Score

19%
1.66 

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Croma, Chennai Reviews

Hospitality of the employees
Oct 01, 2017 04:51 PM Read
Yesterday I purchased a laptop from chroma outlet in Rajouri Garden and I was assisted by Deepak. His service was excellent, despite me panicking due to of data from the old laptop, he was always there to assist me. He lended me his pen drive for the data transfer, and also deleted his data for ...Read More

Usha food court processor from croma
Sep 24, 2017 04:41 PM Read
I bought a usha food processor about a month back. The next day itself, it has started giving trouble. I lodged the complaint and I was told that the complaint will be attended to within 48 hours. But, till date, ie even after a month, the issue has not been rectified. I can say that the the ...Read More

Croma LED TV is Worst Product
Sep 23, 2017 04:37 PM Read
I purchased the Croma LED TV from croma. Being a TATA product I thought product would be very good quality but the product is very worst and the after sales service is also very worst.Every time I call the service help desk, they reply saying their service engineer will call within 24 hrs but I ...Read More

YOUR RATING ON

Croma - Chennai
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Worst customer service
Sep 14, 2017 01:58 PM Read (via Mobile)
I have bought "croma microwave oven" from croma punjagutta. Need to get it repaired now but no proper customer service. I was told technician will approach me in 24hours. I was following up with them since 25days but no technician came. I would suggest not to rely on their service.

Very poor after sales service- avoid if possible
Aug 10, 2017 01:24 PM Read
I had purchased a 65 " LED TV from Croma store located at Select City walk mall, Saket, South Delhi for 1.65 lakhs in 14th June 2017. However, the TV was delivered without the User Manual. I immediately advised the technician and also called up their store Mr Vimal Kumar Chaurasiya in Select ...Read More

Pathetic service
Jul 12, 2017 02:35 PM Read (via Android App)
Delivery of Aquaguard UV Booster was done on date 7/7/17 but list of two three bad services are as follows: 1. Delayed installation2. Improper plumbing and installation. Croma please send experienced plumbers for installation3. Technician aka demonstration person has not yet appeared for  compla...Read More

NEVER BUY CROMA BRAND PRODUCTS
Jul 11, 2017 01:02 PM Read
Never buy croma own brand products! Insite of paying 30k for a croma television, the worth less brand TV HDMI Port stopped functioning, after 9 months of followup they finally sent Jeevas Engineer to replace the mother board. Now at 14th month they say the board has stopped working because of...Read More

Third class insulting Customer service Croma
Jul 07, 2017 01:53 PM Read
This was my experience as below and I also updated to the senior management of Croma Please go through the communication below so that you get the true picture of Croma go through the content. Dear Mr. Avijit/Raju, Greetings from Jayesh Lohana! I am one of your oldest, loyal and c...Read More

Croma costly product and confused and idiot staff
Jun 29, 2017 01:38 PM Read (via Mobile)
Bought washing machine from Croma and they charged 2000 more than market I choose to return which they on call agreed and asked us to come to store to fullfill formality once we reached store they denied saying anything about return and said that we called you for counselling. They are cheaters ...Read More

Cromes offline stores
Jun 26, 2017 02:56 PM Read
Croma stores I like its sales performance and quality of electronic and other electrical products, select the products and pay by monthly emi from finance sources availabel instanly and can take the products or get home delivery in 2 days fixing and other are free, all the products are guarantee...Read More

Pathetic Service At Chroma Store in Prabhadevi
Jun 25, 2017 08:53 PM Read
How would you feel if you enter a store and are looking at the products in display and there is no one to attend to you? One step further, what if the sales person Mr. Adil, in that section tries to avoid you and make way to another end of the store, well aware that you are waiting for someone t...Read More

Croma is a Fake Comapny
Jun 14, 2017 07:21 PM Read
I purchased the washing machine from croma. they are saying now product is out of stock. and not refunding my amount. this is very fake comapny please dont buy the products from here. They use your money for there own work and they use you money. its a big fake company dont buy the product. ...Read More

Croma A/C. Service not provided
Jun 04, 2017 10:25 PM Read (via Mobile)
Simply pathetic service. Bought 1.5 ton A/C of Croma brand. Within a month started making noise. unable to sleep at night. called consecutively for 3 days the customer care. it's 4th day. No one has visited yet. I can't understand in todays times how they can afford to ignore customers. still wa...Read More

Pathetic Service- NEVER buy Croma Products
May 17, 2017 10:17 PM Read
This is about my croma refrigerator(croma brand) bought in May 2016. It has broken down six times since then(i.e. less than a year’s time span) They provide ridiculous service. The engineer doesn’t come for good 3-5 days. Every single time I have faced this issue. By that time, everything in the...Read More

Terrible company, terrible staff
May 05, 2017 09:23 PM Read (via Mobile)
Ordered a hard drive from thrm over a month ago and paid for next day shipping. I never got it. Now they don't even respond to my request of a refund! I had told them that I will no longer be in the county to receive the product after a certain date and they still tell me they haven't decided wh...Read More

Croma Store cheats customers
Apr 24, 2017 02:23 PM Read
Bought a Laptop from the Croma Store in Phoenix Mall Velachery. At time of purchase, the salesperson claimed that they offer 3 years Extended warranty at no extra charge. When I asked him specifically if any action was required from our side to activate the Warranty or for Warranty Card, he said...Read More

Croma- Kindly dont call yourself as Tata product!
Mar 14, 2017 11:15 AM Read
Very cheap electronic products from Croma. They should be banned from selling their products in market. I bought 48 inch Croma LED tv 2 weeks back from Banashankari branch. They convinced us to buy their own product, though we had plans of buying LG! Service is good only till we make the p...Read More

Worst store every i visited online
Mar 01, 2017 01:49 PM Read
I had order online croma wet and dry hair shaver and choose express delivery charges I had not received the product and the croma store had cancelled my order on 20 feb 2017 and they said that you will get full refund of your amount which has not received till date and I had not received a...Read More

Cheating the customer by delivering damaged unit
Jan 06, 2017 11:20 PM Read (via Mobile)
I have ordered for a Voltas AC from Phoenix mall Kurla, received a damaged outdoor unit, requested the Croma team to replace it, they have delivered another faulty piece, given it back, again re delivered an old model made in Feb 2014( ordered in Dec 2016) which is not properly sealed, looks sha...Read More

"Pay N follow up" for Delivery,Installation
Jan 03, 2017 06:42 PM Read
I thought Chroma was good until I purchased this microwave oven from Royal Meenakshi mall. They provide excellent service, however only till you pay them for the product. Once payment is done, you will have to do an excellent job following up for delivery. After delivery, we will have to follow ...Read More

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Croma - Chennai
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