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Croma, Chennai Reviews

Croma jp nagar branch woody's
Aug 01, 2019 02:06 PM Read
Bought a Washing Machine, delivery was on time, NO DEMO, from day 1 the washing machine is not working, after complaining the technician came after 10 days which was supposed to be in 2 days, technician certified that its defective, for replacement another 2 days, again NO DEMO.this goes on ...Read More

Very bad experience in new bel croma
Jul 27, 2019 03:52 PM Read (via Mobile)
Very bad experience with new bel croma I went for new bel croma store selected headphones the staff checked the price of headphones ..that was the last peice n staff is not ready to give product even when stock is der .once they checked the price of headphones it was in discount for very chea...Read More

Dont Buy "Croma" branded products from Croma Store
Jun 28, 2019 02:30 PM Read
I have purchased a washing machine semi automatic of "Croma" Brand couple of years back. The washing rim had an issue and raised a request. The technician came and said it needs a new piece of that rim and he placed an order from the "Croma" company. He said the part will cost 800 and it will ta...Read More


Croma - Chennai
Jun 20, 2019 07:26 AM Read (via Android App)
I.have purchased 5products from croma Air conditioner Fan Microwave oven Hair straightener & Coller All are best nd really very good service staff members are so supporting, they are not likeother stores sales man that only focusing on sales nd nothing else Really like the s...Read More

Avoid Croma
Jun 15, 2019 06:03 PM Read (via Mobile)
I recently bought an AC unit from T.Nagar Croma. While purchase they told that installation will be done by them without additional cost. , but during installation the technician asked Rs. 350 for fixing Clamps and Rs. 250 for TAPPING THE HOSE (what a justification). They compelled to purc...Read More

Worst service
Jun 05, 2019 12:39 AM Read (via Mobile)
I have bought Croma Inverter AC from Vashi , Palm galleria store 1 month ago . I have requested them to change our AC remote . They gave us so many times fake promises from their customer care executives but until now our issue is unsolved. We will not recommend anyone to buy any product from Cr...Read More

May 19, 2019 11:02 AM Read
Croma is incompetent in market. Customer service is the worst. The staffs are not capturing the customers' dissatisfaction. No compliance policy. Staffs are shouting at customers and managers are not working on Sunday. I asked for service of my window AC and technicians are calling for repair...Read More

Disappointing Customer Service.
May 10, 2019 11:11 AM Read
I had purchased a Bajaj Air cooler from the store. Firstly they promised that it will be delivered next day, however the product took 3 days to be delivered. Their store staff doesn't have a clue when will product be delivered. Secondly, I received a damaged cooler from them. I approached the...Read More

Poor after sales service
Apr 26, 2019 02:44 PM Read (via Mobile)
I bought Voltas Ac on 23 rd april and after buying it , the sales team told me that the ac will be delivered to my address the next day and the installation will be done on 25 th april and before buying it they were continuously answering to my calls , but when the installation team didn't turne...Read More

Croma is a cheat
Apr 24, 2019 12:43 AM Read (via Mobile)
I bought a Lenova Yoga 500 after their assurance and praise for the model. Believe me i have not been able to use it since purchased it last year. Once sold their concern is over. The way they sell you rejected pieces which they get in very low price is surprising. Please dont fell in Croma trap...Read More

They change my product
Apr 15, 2019 04:40 PM Read (via Android App)
I buy juicer in croma .its not operating well .when I meet personaly manager he listens my matter and he coprate me and change me juicer and tell me take Philip company juicer .and I take this its really good and finally I m satisfied. And thankful that manager.and co-operative staff. So after t...Read More

Apr 14, 2019 09:33 AM Read (via Mobile)
I was purchased one mixer grinder from corma Storeon 10/03/2019with extra warenty of 3 years Now mixer griender not working this is pathetic product in croma products i am requesting all people dont purchase the croma mixer or other croma products also because i was purchase croma cooler also th...Read More

Faulty products
Apr 13, 2019 03:49 PM Read
Purchased a mixer-grinder. There was an earthing issue with it so my RCCB was tripping. Took it back to the store, the technician said that they cannot help it. I got it fixed by a local electrician. Purchased Vego air cooler. Water pump was not working. Since one week I am behind them, but n...Read More

Horrific expereince with Croma customer support
Apr 01, 2019 02:20 PM Read
I bought a Samsung Refrigerator, with Croma recently. When it was delivered to my home, faulty product was shipped. Samsung installation guys refused to install it. I had to run from pillar to post for replacement. Then after much effort replacement came and now again I am running pillar to post...Read More

Croma airconditioned
Mar 24, 2019 02:35 PM Read
38000 rs worth A/C, but the company provides very small piece of wire to connect, no clamps provided, nobody talks over phone Very poor work man ship Very miser company behaviour of staff rude installation of ac by boys who have no idea of work. too poor training ...Read More

Good product and serive quality
Mar 14, 2019 10:51 AM Read
Hello.I purchased double beater from the Croma store Kothrud.I received very good service for the product. I got it replaced in warranty period. I appreciate follow up done by Croma Kothrud until I got the product part replacement. Thank you. I will surely recommend Croma as a good place with...Read More

Never shop from their online store.
Feb 22, 2019 04:25 PM Read
I order 3-4 items from croma online store this years and guess what, I never got a single product in 100% perfect condition. For example I ordered earphone, Ear buds were missing from packet, I ordered VR SET, Lenses were not in good condition, I ordered cordless phone, It never turned on since ...Read More

Feb 15, 2019 11:09 AM Read (via Android App)
I think all will like the store. they help us to buy the best products according u r requirements. many finance option are thier easy to buy with they help of finance all under one roof. Staff is help full. After self service is also good best electronics store in pune.they help for service also...Read More

Excellent service
Feb 10, 2019 06:55 PM Read (via Mobile)
Really good experience with croma-wakad. All staff have good product knowledge. have all product range. and also get after sale service to all brand including from accessories to side by side Fef. service asurence is also good. from purchase to demo installation get very good service ...Read More

After sales delivery experience is very bad
Feb 02, 2019 05:23 PM Read (via Mobile)
We purchased microwave and wanted to take our product with us. However they convinced us that it would be delivered next day. Next day till 3 no body called and when we reached out to customer care they have no clue when it will be delivered. We had some plans to visit hospital and we had to go....Read More


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