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MouthShut Score

19%
1.66 

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Croma, Chennai Reviews

Bad Service and Misguided staff.
May 29, 2018 11:45 PM Read (via Mobile)
I had purchased 2 AC from croma store in Galleria Mall sector 18 noida in december 2017 and after installation of AC I complained to them regarding less cooling on 1st may 2018 vide complaint Service request DEL280418FS00803 but to my surprise nobody called nor visited my place till yesterday i....Read More

Bad experience
May 27, 2018 04:56 PM Read (via Mobile)
Very bad experience.the sales people don't give proper assistance and are only interested to sell a particular product on which they are getting points even its not what customer is looking for. For payment also they didn't coordinate with the bajaj people n make people wait for 2hrs until one l...Read More

Useless customer services
May 19, 2018 12:58 PM Read (via Mobile)
Have registered a complaint one month back. No technician is ready to pay a visit or call. Every time I call the support number, they say we have escalated the issue. They are trying their best to make the customer feel helpless. And, guess what this is CROMA, a TATA enterprise.

YOUR RATING ON

Croma - Chennai
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Horrible service -PLEASE DONT BUY ANYTHING EVER FR
May 17, 2018 03:21 PM Read (via Mobile)
I wish there was an option of giving 0 stars!We bought a Bosch washing machine from Croma .The salesgirl who was attending to us went on and on about the wonderful service and efficiency the machine offers .After we bought the machine, we are still waiting for the machine to get installed!So we ...Read More

Worst Customer Care
May 12, 2018 11:04 PM Read
Worst Customer Care - Purchased refrigerator and in case of issue, there is no support from customer care. Every time request is being closed without resolution. Service Request - DEL250418FS00787 Service Request - DEL040518FS00296 Worst Customer Care - Purchased refrigerator and in cas...Read More

CROMA DISGUSTING CUSTOMER SERVICE
May 08, 2018 02:16 PM Read
I had purchased a tv from croma 2 days back during the time of purchase a sales employee (Mr. Sandeep from croma high Street Phoenix, lowerparel) was suppose to tell us the correct price for further processing which he was not aware (which i consider as a stupid excuse for not being able to do h...Read More

Pathetic product
Apr 30, 2018 05:41 PM Read (via Mobile)
Pathetic service. I have purchased McCoy cooler from Croma Rohini unity mall. They sent the defective piece. From day one I'm calling to them to rectify the issue. Neither they are rectifying the issue nor replacing the defective product.I will no purchase the product from Croma and not advise a...Read More

Power bank
Mar 28, 2018 07:51 PM Read (via Mobile)
I went to buy a charger for my phone and they literally coerced me into buying a power bank. it did not even last a month. When I took it back they said they could not do anything about it as the port had been damaged. I will never buy another Croma product. I don't think they are meant to last....Read More

Purchase of Landline Phone and HP Printer
Mar 27, 2018 10:42 AM Read
I am a person who believe in Brand and outlet. So I walked in Croma store Anna Nagar Chennai and bought HP Printer in 2016. I found that it was not working after 3 days and approached the store in turn Service center. Service Engineer found the fault and replaced the Mother Board. 1 year followi...Read More

Bought Google Pixel 2, not got promotional VR
Mar 27, 2018 09:30 AM Read
I had bought Google pixel 2 from Kormangala store on Dec -8 and was supposed to get VR free as promotional event. While selling phone agents told me that it is part of Google and store tie up that we are offering the the VR. Once I had bought it they asked me to collect it form other place where...Read More

Croma Marathahalli service
Mar 04, 2018 07:33 PM Read (via Mobile)
I bought Preeti zodiac from Croma Maratha Halli . I visited for for fixing the handle of chutney jar.They took 3 weeks but no solution. Worst of the service .above that service person lying on my face that I have not given him warranty card . it's visible for me in his file . amazing service! ...Read More

THIRD CLASS SERVICE
Feb 28, 2018 02:41 PM Read (via Mobile)
They do not deliver product on time very poor service. At purchase time say big big talk then do not give response even not pickup call I try on many no. But do not give any one proper solution. care is third party service so they do not have any solution n store not giving respon...Read More

Power bank
Feb 13, 2018 02:10 PM Read (via Mobile)
I bought a power bank from Croma just two or three weeks back. It stopped charging. So I took it there and I got a shock when they said they could not replace it of there was physical damage. Apparently the port had gone inside the power bank. It was a Croma product. I will never buy another Cro...Read More

CROMA Bhandup service Worst!!!!!! Bakwaaasss
Feb 10, 2018 06:43 PM Read
Salesman are there only for selling products not for helping customer queries. Whenever you purchase anything they will share the good points but after you purchased it you will be in big trouble. there are lots of hidden charges behind every product. Bakwaas Service by Bhandup Croma Store...Read More

Beware of Croma.com, They are cheaters.
Feb 08, 2018 12:23 PM Read
Hello Shoppers, If you are placing any online order from Croma.com, Be cautious, It may be canceled by store people or U might get a call saying "we won't give you this product, your ordered item is out of stock.". And they will not even request! If such is the case, how come the website s...Read More

Customer service bad
Feb 01, 2018 08:25 PM Read (via Mobile)
I bought a croma otg 63 lts 2 weeks ago and have been calling customer service as the termo stat has to be set they are still to contact me and send a service engg .very bad service regret buying a croma product.i would like some to contact me at the earliest.

Unsatisfactory
Jan 24, 2018 09:57 PM Read (via Mobile)
I recently bought a hp laptop.There were some serious issues with performance.Had to give it to service centre the very next day.Worked fine for couple of days and performance issues started cropping up.No support from from in exchange or replacement .Staff lack any kind of technical knowledge n...Read More

Given a physically damged product
Jan 22, 2018 04:15 PM Read
Few days before I bought a new apple MacBook which is physically damaged from left side . it is minute but still doesn't look nice as we have spent a lot of money on the product but still they give use damaged product which was not even expected from the store . now after few days when the compl...Read More

Very unprofessional
Oct 21, 2017 06:34 PM Read (via Mobile)
I booked a TV from Croma Aundh on and was promised home delivery the very next day. It’s been 3-4days after that and the product is still not delivered, also when contacted I was told to come and pick the product from the store. No help even after contacting the Customer care

Croma customers- Caveat Emptor
Oct 09, 2017 08:24 PM Read
My experience with Croma has left me totally puzzled. I was attempting to buy a rice cooker - Croma brand. They did not have the good brands anyway. Even on that one Croma sales staff messed it up. The sales associate handed offer the packed item to the cash counter. After standing in Q for a sh...Read More

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