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MouthShut Score

19%
1.68 

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Croma, Chennai Reviews

Installation not done even after 4 days
Aug 08, 2020 01:20 PM Read (via Mobile)
I purchased my washing machine 4 days ago. They had said they would sent someone for installation in 1 or 2 days. It's been 4 days now and nobody has come or even bothered to inform when they would come. To make matters worse Croma doesn't provide the phone numbers of individual stores. You have...Read More

Croma.com Bad Experience
Aug 04, 2020 09:36 PM Read
Date:July 30 2020 croma complaint number: SR01082000252 Order Number: 30001274498 Ordered Product: Sony WH-XB700 headphones I had placed the order online with croma.com on 25th July 2020 and the product was supposed to be delivered within 3 hrs i.e 10.30pm, but the product was delive...Read More

Pathetic service
Aug 02, 2020 12:59 PM Read
I visited Croma Annanagar to buy a laptop and had to wait in the queue for about 45 minutes to enter the store which is absolutely fine. After all, it's for our own safety. I was then escorted into the section by a sales staff of Croma and she told me there are only two models that fits my requi...Read More

YOUR RATING ON

Croma - Chennai
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Cheating in Laptop purchase - Croma -Kothrud Pune
Jul 30, 2020 05:20 PM Read
We had finalised a laptop. The sales person opened the packing in front of us and said he want to check. Once we get away from the counter, he replaced it with low grade laptop and gave it in the same box he opened in front of us. After reaching home we wanted to show the configuration to our fa...Read More

HP Laptop
Jul 28, 2020 02:10 PM Read (via Mobile)
Faulty laptop. Upon talking to their customer service, they’ve been routing me to different places. I have been running pillar to post for the past 14 days to get it fixed. They won’t return it either Nor exchange it. Pathetic experience and worst customer service. This is with Croma. ...Read More

Good service
Jul 24, 2020 04:38 PM Read (via Mobile)
Im purchased Croma TV 32 inch same day delivery and installation done by Croma. Very good service. Croma Andheri. ...Read More

"Would Give It negative stars "
Jul 22, 2020 11:02 PM Read (via Android App)
Stay away If you want quality items, valuve and customer services .firstly ordered for eid and cancelled items two weeks before .eid leaving with me no time to order and other item , second item was sent even if I requested to cancel it. Damaged item arrived and upon enquiring said they will cha...Read More

Croma service for Croma washing machine
Jul 21, 2020 10:30 AM Read (via Mobile)
I bought Croma brand washing machine with 5 years warranty. I called and tweeted on 20 may 20 for washing machine not working. Firstly, they don't bother to pick my call, then they sent technician who fooled me that pcb system not working. He changed it in 15 days and the machine stoped working ...Read More

Not worth to spend money
Jul 01, 2020 07:00 PM Read (via Mobile)
Visited croma store ranges r so high den other stores nd so much of formality b4 buying sumthn ppl der r so cruel .. rather trying to buy sumthn from here better visit other store nd we can save some money .. croma is not worth at all.. ...Read More

Ok
Jun 25, 2020 04:30 PM Read
The service after the product is sold can be improved.otherwise fine. The Manager is accommodating which is a nice thing. ...Read More

Staff are not co-operative and are Cruel
Jun 17, 2020 03:43 PM Read
Today I Went to Croma at Sion for Purchasing Mobile I noticed Staff's are not co-operative and very cruel, I feel they are in Hurry, they are not at all able to listen to customers requirement. I recommend Croma as TATA Group to look into this kind of behavior of Staff. I have been visitin...Read More

CROMA SOLD US A BAD PRODUCT AND WILL NOT EXCHANGE
Jun 16, 2020 06:02 PM Read
We recently purchased an air cooler from Croma and the cooler was absolutely not cooling. While purchasing, the sales people were extremely irresponsible and careless and when we asked which cooler is better and which one suits out requirements they were unhelpful. We bought a cooler with Honey ...Read More

#Croma_Sucks
Jun 11, 2020 12:06 PM Read
I ordered a Laptop on June 4th and till now I have not received any order though they promised to deliver my item in 2 days after confirming the item is in stock. Please do not purchase anything on Croma online site, I cannot even cancel my order now. They do not refund the money. We canno...Read More

Kurla Croma (New)
Jun 06, 2020 05:27 AM Read (via Mobile)
Pathetic service my a.c and t.v still not installed ..I have been following up from last 1 week but no response..if they can't give service on time they shouldn't sell their products....even I personally visited their store 2 time but no answer ..no follow up....pathetic.. ...Read More

Pathetic service - Siemens dishwasher
Jun 05, 2020 11:07 AM Read (via Mobile)
Hi, I bought Siemens dishwasher from Croma Aundha and 12 days are passed as of no no clarity on Demo and installation. Not a single call from Croma or Siemens...so irritating that you buy new product which is lying at home fully packed. I called not less than 50 times, complained on email but no...Read More

IRRESPONSIBLE BEHAVIOUR OF THE MANAGER [LB NAGAR]
May 30, 2020 05:19 PM Read
TODAY IN THE AFTERNOON HOURS, WENT TO CROMA LB NAGR BRANCH TO PURCHASE AIR CONDITIONER, I HAD A VERY BAD RESPONSE FROM YOUR STAFF, WE WAITED FOR MR SACHIN [ MANAGER] FOR ATLEAST 15 MINUTES, AFTER THAT WE ASKED FROM PRICES AND DISCOUNTS ON THE PARTICULAR AIR CONDITIONER MODELS, AFTER ALL THE CONV...Read More

Worst Service and Worst Products
May 26, 2020 11:45 AM Read
Dear Readers, I have been Croma customer and I bought the New LG AC, the worst part is they have delivered the defective item and post many complaints they are not responding to the complaints, I am still fighting to get the service from them but no response, please dont buy any products and ...Read More

Second hand sellers croma
Mar 24, 2020 08:55 AM Read (via Mobile)
They are baskers they are blood suckers customers money, extra warranty money waste second hand products sellerscheaters ...Read More

Croma ac’s never buy
Feb 28, 2020 06:49 PM Read (via Mobile)
Hi friends don’t buy Croma ac, I purchased Croma 1. 5 ton inverter ac , with in one month that compressor leaked , I was randomly calling customer care number, they are telling we informing to service persons but anybody is coming to repair the ac. Please don’t buy any Croma products all are was...Read More

Worst products, over and over get spoilt
Feb 24, 2020 02:11 PM Read
Bought 2 earphones for myself and sis of brand Crossloop. Before completing one month, one of the earphones right side stopped working.Immediately they gave replacement and I bought a crossloop earphone again. After 2 days sister's earphones also stopped working, and this time sis purchase...Read More

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Croma - Chennai
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