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Worst experience while refunding, bad products
20 days agoRead
We ordered the saree which wasn't good so returned it. It was a CoD order so for a refund, we provided our account details.Instead of refunding the amount, Craftvilla gave us the coupon voucher & when we asked why not a refund then lady cust-care responded sorry but I can't help you, blamed ...Read More

Complaint against craftsvilla - worst/wrong sarees
21 days agoRead
I ordered sarees on 23 August 2019. Two were delivered on 30 August and rest on 9 Sept. #Craftsvilla took 16 days to deliver the sarees. Made 15 calls, more than 20 mails, apart from this no response. Product delivered was totally different and quality of the delivered products was pathetic....Read More

Cheat and unprofessional customer care staff
Jun 19, 2019 12:59 PMRead
I have ordered something from Craftsvilla with order no: 105381294 some 15 days back. After 15 days I am not getting any information about my product.When I called customer care agent to check about the same, I did not get any proper response. Cutomer care agent(Khusbu) that I spoke to was s...Read More

My experince with craftsvilla
Dec 14, 2018 05:14 PMRead
Helo friends,im going to share my experince about craftsvil, my onling shopping had started with this app.its my first experince.and im using this app scince three years and it is good, i think it is not as bad as showing by others.Because our expetations are high we cannot able to accept wh...Read More

Poor quality very high price
Apr 20, 2018 09:44 PMRead (via Mobile)
Craftsvilla products are very poor in quality and price is very high. Before you buy from them search on google if same product is available elsewhere.Their customer service is also poor. I ordered two times. Once the saree was so defective that it looked they had sent it to just get rid of ...Read More

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Poor quality products! Stop shopping from this sit
Apr 16, 2018 03:23 PMRead (via iOS App)
Okay so, I ordered this saree for my mother as a present on her birthday. And it was a looking really appealing in the pictures and the description even said that its 100% pure silk. So I ordered it for my kother. But when it arrived I was really disappointed with the quality of fabric and with ...Read More

A poor quality with bad color products
Apr 04, 2018 07:04 PMRead (via Android App)
I came to know about craftsvilla. com from facebook. It showed beautiful dresses with different patterns and immense attractive quality. It just pulled me and I immediately ordered a dress as I had to wear it in a wedding.The dress got delivered and the quality was not up to the mark.The...Read More

Aweful products and services
Mar 09, 2018 02:59 PMRead (via Android App)
This is another useless shopping website. In the name of ethenic wear they are selling poor quality stuff most of which is cloth material/readymade wear.Some time back I bought a embroidered dress material from this site, the embrodery on the neck was made in such a way that when I gave it f...Read More

One of the worst website to shop!
Jan 19, 2018 01:50 AMRead (via Mobile)
Hey companions today I am will share my experience in light of obtaining with a matter of first importance let me reveal to you that craftsvilla site is ineffectively planned and the majority of the merchants on this site or neighborhood venders of Delhi and Mumbai. UI of ...Read More

Jan 14, 2018 12:17 PMRead (via Mobile)
This company is fake, fraud.cheating people like fools.Raised my issue and what I got in reply that too after 10 days is same their sick policy.they reply like a bot.Never ever trust this company.few people are operating this business and making money by cheating.I don't want any ref...Read More

Cheap quality product
Nov 21, 2017 06:43 PMRead (via Android App)
I had ordered a yellow and blue gown on 22nd of august for Eid from craftsvilla. I had received my product on 11th july and it was very different from what I had ordered . I got pink and blue color gown the inside lining was half meter only, I had put refund complaint but did not received any ca...Read More

Worst store ever!!
Nov 17, 2017 09:06 PMRead (via iOS App)
Hey !Am hmgoing to share my bitter experience with this store. I had come across it in facebook ads and thats how I decided on trying it. I bought a lehenga for my college program. The deluvery was all on time. But the product!I dont know how to describe it. It was such a cheap material ...Read More

Craftsvilla and Aramex their delivery partner!
Nov 13, 2017 04:37 PMRead
I had a terrible experience with Craftsvilla. I bought a jewellery from their website and opted for cash on delivery. On the day of delivery in the morning I get a message from their courier partner Aramex and I have posted their message here that I have an option to pay online via Paytm. since ...Read More

Nov 09, 2017 09:17 AMRead
Color was different from what was shown in the image and when, I tried to return it has no any seller address. Just blank space and very poor quality send to me after complaining for the returns, I am still waiting for the delivery person to come and collect the products and when, I tried from t...Read More

Delivery issues
Nov 08, 2017 10:57 PMRead (via Android App)
Hello friendstoday I share my personal experience about I place my order a dress material suit of I purchased this suit the occassion of eid. when I placed my order so customer care called me and ask you are really placed the order .three times they called m...Read More

Read this before you buy
Nov 08, 2017 09:24 PMRead (via Android App) is site for purchasing fashion appearals online. I ordered a couple of products from this site. They quality was very bad. The colours of the product they showed on their site were different than what they delivered. Customer service is also not so good. Refund request was not ac...Read More

Refund Pending From One Year
Oct 28, 2017 12:29 AMRead (via Android App)
Hello companions, today I would like to share my personal pitiful experience of I return to dress materials of 949 rupees each, total amount rupees 1898. And it's been a year and half and I keep sending the emails and reminding them about this now and then, but I have not receiv...Read More

Best Ethnic Store
Oct 23, 2017 11:51 PMRead (via Android App)
Hello everyone,Recently I have created an account on, and I'm highly satisfied with it.It is the best ethnic online shopping site I have ever seen. I have order a dress on this site and I got the delivery of the same dress which was shown in that site. The colour and desi...Read More

Very Good Quality Dresses
Oct 12, 2017 12:47 PMRead (via Android App)
Hello everybody,I have ordered one dress from It is my first experience on craftsvilla. I used many online shopping sites but it is the best ethnic online store.I can get any ethnic dress here.with a very unique designs. You will not find the same product on any other on...Read More

Worst online shopping
Sep 09, 2017 08:43 PMRead (via Mobile)
I am an ardent online shopper.Almost buy everything online. I bought one lehenga suit and one saree from craftsvilla.The lehenga suit turned disaster in quality of material and saree was just the same. tried returning but it said that my pincode didn't have pick up policy so you courier it.This ...Read More


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