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City Heart Travels, Delhi Reviews

Ticket booking payment cheaters
Jun 26, 2019 03:18 PM Read (via Mobile)
CITY HEART TRAVELS ticket booking staff (9152809750 (number on site ) cheated me (NANDAN) Rs-1500(kotak Mahindra at 01:41pm)+Rs-6596(SBI at 2:06pm) on 23 June (sunday) , OWNER .SHRI HARJINDAR SINGH SODHI JI dose not know and also not interested to know about it ...Read More

Fraud travels
Apr 18, 2019 04:43 PM Read (via Mobile)
The worst experience of travelling.! Travel date was 9th April 2019. They offered us Volvo AC with luxurious facilities.. and at the last moment we were compelled to get in in an old, unsafe, non AC, no drinking water, no blankets, no charging points bus ! Most of the passegeres started shout...Read More

Bad service and sub-standard attitude of staff
Oct 14, 2018 11:00 PM Read (via Mobile)
This company is posting nice pictures and facilities in the bus, stating it is a Volvo bus, based on which we did our booking online and paid a very high price, but when we actually boarded the bus we were taken aback and got a real shock as the bus was in not a good condition at all. The seats ...Read More


City Heart Travels - Delhi
Horrible services
Sep 30, 2016 11:17 PM Read (via Mobile)
Told the departure time was 10:30 PM and the bus is for Rishikesh Its 11:30 and there no responsible person here to tell when it is going to start. Also, others are telling that it is going to Dehradun. Its complete cious among us and the time is just passing by. I think my 1000 buck...Read More

Nice Bus Service
Feb 26, 2016 01:07 AM Read
When I was decided in February to go to Nainital, so I booked direct bus from Anand vihar Delhi To Nainital. I booked from Paytm for check in Date was 19/2/16 . and booked 2 seats in City Heart Travels . when I was waiting at Anand Vihar, delhi for bus then at 11:00 PM around Bus come . I booked...Read More

City hearts
Nov 02, 2015 11:06 AM Read
City hearts has a horrible bus service. They not only overcharged us in our journey from Anand Vihar to Kathgodam but they seats were horrible. I was wondering whether I would arrive in one piece or no. Never ever have I travelled so badly. They cheated us of money and decent services. The...Read More

Very Bad Never go for City Heart Travels
Jul 02, 2018 03:41 PM Read
I Booked my ticket through redbus and for Delhi to Nainital. Very Bad experience, Driver conductor were fighting all time and more importantly trip was started 2 hours late and dropped 3 hours late as per the scheduled time. Bus driver also picked passengers on the way to drop them out of ...Read More

Pathetic bus and services
Jun 23, 2018 09:12 AM Read (via Mobile)
Everything was bad about this bus, Ac was non functional, seats were hard and cramped and untidy too. Driver conductor were fighting all time and more importantly trip was started 2 hours late and dropped 3 hours late as per the scheduled time. Bus driver also picked passengers on the way ...Read More

Pathetic service
Jun 17, 2018 03:52 PM Read (via Mobile)
We booked their bus through an other agent - Standard Travels and were sent to an office with a board of YTDO travels and later got to know it's actually city heart travels. It was a miserable 1 hour ride in an overloaded sumo from Nainital to Kathgodam which nauseated us as the driver oversp...Read More

I am going to mnali to Delhi 11 June 18
Jun 11, 2018 09:41 PM Read (via Mobile)
I booked by go bibo from city Heart travel Typ Mercedes Benz AC.but that was not merchedes Seat was not comfortable not a leg support not even comfortable charging point no water bottle and no cleaning service The bus was too dirty and smelly when I entered.and that was not milti exl bu...Read More

Mar 07, 2018 07:29 PM Read (via Mobile)
Bus seats are not comfortable, seats don't have leg support, roof leaks water. Bus starts late, bus reach late. bus has all the problems that are possible in the universe. We booked 17, 18, 19, 20. But changed by operator to 9, 10, 11, 12. And these were also assigned to other passengers. Fin...Read More

Never Book Ticket From City Heart Travels....
Dec 28, 2017 11:06 AM Read
City Heart Travels Is fraud travel agency, Believe Me, They don't have any Mercedes Benz bus, We are 6 friends booking ticket from manali to delhi on 25th dec 2017, When we book ticket from City Heart Travels from rebbus they show us a Mercedes Benz bus which is AC bus, Service are Semi Sleeper ...Read More

Pathetic Bus Service
Nov 21, 2017 05:18 PM Read
To the core, I hate this bus service that costs me to lose 5K. If you want to ruin your holidays or to experience an awful trip, you can book your bus tickets with City Heart Travels. They are one fraud bus service operating from Delhi to multiple locations. Here is what happened to me with this...Read More

Travel site is a fake one
Oct 15, 2017 02:17 PM Read
This is the worst travel site. I had the worst experience with these people. They didn't even provided me a bus for my destination. You should not be travelling with this travel service they are totally fake. They will keep you waiting and at the end will not even provide you with the bus to rea...Read More

Mar 27, 2016 11:53 PM Read
Never ever travel through city hearts. I just had a horrible experience. Firstly, they dont know the meaning of volvo. They overcharge and provide pathetic buses.Secondly, its dangerous, life threatening. Every personnel employed is equally horrible. Zero organizing skills. Pathetic drivers w...Read More

Aug 21, 2015 03:09 PM Read (via Mobile)
Booked tickets for VOLVO(which is suppose to be SUPER LUXURY bus) but it some other bus with Volvo's Logo. It started from Ritz Cinema at 10pm but then halted at Anand Vihar ISBT for almost 90 minutes. Then it broke down after 30-45 minutes of journey and remain halted for 2 hours near Pilakh...Read More

Don't make your journey awefull with city heart
May 29, 2015 01:27 AM Read
Today it is my first time when I am traveling in city heart travel bus. Really it is very pathetic bus service I ever had. Boarding time  was 10:30 but it reached around 1 hour late. aprox 1 o clk it started from delhi to rishikesh. it is not the end, every at 1 KM, driver is stopping the bus to...Read More

Jun 13, 2014 08:19 PM Read
We are family of 5 traveling from Delhi to Nainital with a kid 5 years of age. I want to inform everyone that please NEVER EVER travel with City Heart. Boarding time was 10pm from Delhi and the bus departed at 1 am.the bus was not working and they changed the bus . same  seat number is given to ...Read More

Aug 21, 2013 04:47 PM Read
I traveled from from Delhi-Nainital-Delhi bus number DL 5886. This is the worst bus I have ever traveled in. AC was not working. They have not washed the bus from years. Dirty seats. Compared to other buses tickets were bit cheaper but crowd was too bad. I strongly criticize this particula...Read More

B*stard City Hearts
Jul 31, 2013 09:25 PM Read
Bang your head against the wall rather than paying city heart travel buses, I booked my ticket using abhibus from Delhi to Dehdradun boarding at AnandVihar. Bus is scheduled to arrive at 10:45 P.M , I reached at about 10:30 P.M got to their office at Trishul tower and to my surprise no one wa...Read More


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