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MouthShut Score

22%
1.86 

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1800-180-2484

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Citibank Reviews

I PITY THE CITIBANK CUSTOMERS
Jun 12, 2015 04:54 PM Read
Dear All, I have a long standing relationship with Citibank since 1998 approx and I hold their credit cards which I use regularly. I just got a message on my mobile phone that a certain foreign exchange transaction of Rs.1000/- had happened on one of my credit cards. I called up their c...Read More

Good Customer Service
Jun 11, 2015 07:45 PM Read
I dont uise my citi credit card often, but last month I have started using it. I have made a payment towards my card last week and I was worried as I have not received the message for the same. I called up to the customer service and to tell the truth these guys are complete professional and try...Read More

Worst bank intention isto loot the customer money
May 31, 2015 02:42 PM Read
One of the worst bank in India, They have 100s of hidden policies to deduct money from your account. I am having an account, at the beginning they told I need to maintain minimum of 50, 000 in it, after some time they make the minimum maintenance amount to 1 Lakh, which is against the rule of RB...Read More

YOUR RATING ON

Citibank
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Citibank, ICICI Hacked and denied responsibility
May 29, 2015 12:08 PM Read
This is a true story of how my account got hacked and Citibank, ICICI and Karnataka police denied responsibility: http://citibankhacked.blogspot.com It contains all the details and screenshots of incidents that happened. I lost 30, 000 rs and now I don't have anywhere to go. Nobody is read...Read More

Absolutely worst customer service
Apr 14, 2015 01:56 PM Read
Citibank India has the worst customer service I have ever experienced. I moved to India from Thailand, and Citibank Thailand is one of the best banks you can deal with, so I thought it's the same company so the standard of service will be the same. I was absolutely wrong. They are slaves to t...Read More

Banking experience has reached a new level after the implementation of Jan Dhan Yojana, that allows anyone to open a bank account. With so many banks, offering a savings accounts with different products depending on the services provided, it can get really confusing to choose a suitable bank.
Worse bank in India
Mar 04, 2015 10:48 AM Read
This is a worse bank I ever had service with they don't know how to talk to customer. Also don't accept there fault. I had issue with IMPS & NEFT transaction which they enjoy my money by not giving back to either my Credit or Debit account. They send SMS that it will be settled by 48 hours but s...Read More

Worst than any other cheap banks in india!!!
Feb 21, 2015 06:13 PM Read
Worst than any other cheap banks in India! If u dont pay the due amount within the due date, these ba*tards charges the interest for past two month transactions plus the past two month balance plus last transaction till bill is generated! I won't recommend this citibank to anybody

Fraudulent Transaction
Feb 06, 2015 12:14 AM Read
From: "adil nazir" Date: 19 Oct 2014 14:54 Subject: Urgent Query Complaint - ACCOUNT DETAILS ADDED To: Cc: india.collections.grievance.h&#x...Read More

Don't trust Citibank
Nov 11, 2014 10:51 PM Read
Though most private banks are popular in changing their terms and conditions without informing their customers, Citi is no.1 in that and mastered in Service charges. All your transactions would be easy as long as it is favorable to them!Always Good to go with SBI or any Govt Bank if you want ...Read More

Citi Bank - Deteriorating Customer Service
Jul 19, 2014 10:52 PM Read
Citi Bank was once known for good customer service. I have a Citibank account for last 8 yrs, but very recently for last 2-3 years I'm experiencing terrible responses from the bank. a. Relationship Manager / Service Manager never respond to queries b. Customer care team would often provide...Read More

Regarding Citibank Medical Policy @ Royal Sundram
Jul 14, 2014 02:05 PM Read
Regarding Citibank Medical Policies @ Royal Sundram: Hello Readers, Can anyone suggest me about the ratings of Medical insurance which is offering by Citibank. Is it Worth or not? Trust-able or not? they are man of their words or not? Please help me, ! give me true suggestions ...Read More

CITI NRI Rupee Check : read and close ur account
Jul 10, 2014 11:05 PM Read
I have opened CITI NRI Rupee checking account in order to transfer foreign inwards and do banking. When I opened the account they said they are the super star in this area but they were wrong. Situation is, I am in Switzerland now and I want to apply for new debit card and address/phone number c...Read More

The worst customer service
Jun 24, 2014 12:03 PM Read
I was assigned a relationship manager and a DM(God knows what they are for, but what I know is that both are of no use to my service). Recently I raised a query to change the credit limit of my credit card and provided my salary slip. For almost a month I have been sending reminders to let me kn...Read More

Stupid Citi Bank
May 31, 2014 09:32 AM Read
I opened a salary account with Citi bank in 2011. Now because of some problem my salary is not deposited in Citibank from last 3 months. Now they started to deduct Rs. 560-580 par month. When I am trying to complain, I am not able to contract their customer care. Even their branches are not e...Read More

Good For Laid Back And Careless Rich People
May 30, 2014 02:59 PM Read
After RBI passed the regulation for removing the penalty on accounts which doesn't have minimum balance, they still suck you money calmly. 1 Lacks minimum balance in savings account is what they ask. I say my role model is Manmohan Singh and I believe in his saying, money doesn't grow on trees. ...Read More

Don't Go for Citi Products
May 03, 2014 12:14 PM Read (via Mobile)
Only one or max two branches, that too only in major cities. Because of this issue it will take at least half a day or a day for any requirements. At branches nobody helps you. Executives are very rude and they always promotes products rather than solving your issues.

Worst bank, worst services
Feb 02, 2014 10:28 AM Read
Guys - Please do not choose Citibank India as an option until there is no way out. I am facing lot of issues with CITI these days. First they sent me a chip debit card and the pin didn't arrive at all. I have a Salary Suvidha Account from Citibank since 5 years. On December 23rd they sent me ...Read More

Citi Bank Services are not good
Jan 24, 2014 04:36 PM Read
I am a customer of citibank since last 2 years. I never got problem with this bank. But from last few months I have been getting user login problem. When I use my user name & password  the website tells me your user or password are incorrect while I am using this password from last one year and ...Read More

Worst service ever
Dec 31, 2013 04:30 PM Read
I was initially called from citibank regarding a pre approved credit card for which they forced me to apply for it, for which I filled the application for. However I have a check which got bounced, so I did not want this application to be cancelled and I immediately informed them not to proce...Read More

Worst Phone Banking
Nov 02, 2013 01:44 AM Read
I have been with Citibank since 2006 and always I had the best experience until today. I had to call in the citiphone to get the credit card activated, ughh. what a nasty person they had on. He was not listening to my questions, he was very rude and he was acting like he is my customer. I was...Read More

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