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MouthShut Score

22%
1.86 

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1800-180-2484

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Citibank Reviews

WORST service ever
Apr 27, 2016 06:56 PM Read
I have been their customer for over 10 years but today I finally started the process of getting rid of their NRI services by opening account with another bank.  Citibank has ridiculous processes where any step takes 2-4 business days to resolve things. If you raise a query online, they will r...Read More

Not able to call to customer service
Apr 07, 2016 04:10 PM Read
I have a salary account in CITI bank bangalore. I have been using since 5 years.  Today I called to customer service to get some emergency information. Citi Bank Interactive Voice Response(IVR) system took almost 30 minutes. ' But still I am not able to get the customer service people. If I v...Read More

Good
Mar 08, 2016 11:06 PM Read (via Android App)
Very bank in India  should  give a good services  to all the bank customers  and very nice hadling thier clients  like citi bank, axis  bank, Hdfc bank   sbi one of the top banks in indian government  bank in india Citi attractive  the customer  for giving  offers.

YOUR RATING ON

Citibank
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Citibank cheque clearing time - indefinite!!
Feb 23, 2016 09:45 AM Read (via Mobile)
Dropped a Chq.at GR Tech Park on Thu, 18th feb and till today(23rd) it hasn't reached the branch - imagine the wow services! I was worried so called their Cust. Care and they need 3 business days to respond - fantastic! Call up the branch number they don't respond. Who is responsible here? Wh...Read More

Horrible loans dept, Biggest SPAMMer in banking
Feb 03, 2016 12:56 PM Read
Aug 2017 Recently promotional email from this bank reached a high nuisance level. Firstly I never opted for promotional email. They just started SPAMming my mailbox without my consent. Now, as such mails are supposed to have, there is an "Unsubscribe" link in those mails. But the whole ...Read More

Banking experience has reached a new level after the implementation of Jan Dhan Yojana, that allows anyone to open a bank account. With so many banks, offering a savings accounts with different products depending on the services provided, it can get really confusing to choose a suitable bank.
Good Banking Service
Jan 12, 2016 03:45 PM Read
The service offered by citibank is amazing. I like the quick access they provide to you, majorly my all transactions are online or you can can say through internet banking. The kind of services they provide you is best, you will get easy access to everything and you will also receive the tran...Read More

Pathetic Service by so called topmost citibank
Jan 09, 2016 03:13 PM Read
Dear Citi bank, Few highlights of your pathetic service provided to me I had opened salaried bank account with Citibank while I was in service to Cybage. after that this account got converted to saving bank account and this is the point from where I got to see the real face of Citibank cor...Read More

Citi Bank Account Closing
Dec 08, 2015 09:04 PM Read
I have salary/suvidha account with citi bank after changing my job account did not remain salary account and I asked bank to close my account as they were saying to maintain 1 lakh amount to avoid any charges, which is far more then other banks hdfc only ask for 10000 rs. and give same service. ...Read More

Best personal banking experience,customer for 4 ye
Nov 22, 2015 02:05 AM Read (via Mobile)
I did not face any major problems with CITI bank . Have been with the bank for last 4 years with salary account and the experience is good. Their internet banking application is the best and most secured and the android application is one if the best I have seen.Their customer care experience...Read More

Very nice bank with amazing facilities
Oct 14, 2015 04:09 PM Read (via Mobile)
I opened an account with this bank few months ago.I was impressed by the swiftness that was shown by the bank to create my account and in handing me over the passbook, chequebook, debit and credit card. They gave me all these things on the spot as soon as I completed filling up the form. I was v...Read More

Bank not to Bank with.
Sep 27, 2015 05:10 PM Read (via Mobile)
Yes, You read ir right. I have Citi Bank Savings account on basis of which I opted for citi credit card but till date I am unable to link two accounts because of Citi Customer service team saying both account are on diffrent address. What a Joke! Citi Reward scheme is too bad, I have never...Read More

Citi is the Professional Bank
Sep 21, 2015 09:31 AM Read
I am the customer of the Citi Bank from nearly 3-4 years and am really happy with their services. I am holding savings account and couple of credit cards from Citi bank. Since my account is salary account they offered me zero balance and also overdraft facility which really helps in tougher time...Read More

Worst pre closure experience
Sep 04, 2015 06:24 PM Read
Guys please don't take personal loan from citibank. I took personal loan from citibank in Dec 2013. Loan tenure was of 2 years. When I visited their bank for pre closure they were asking various reasons like why do you want to pre close this? Also there were asking me that even if I pay the p...Read More

Awesome services
Aug 11, 2015 04:31 PM Read
I had a salary account with this bank. The services of this bank are just simply beautiful. After using my account for a while I realized why this is one of the best and the biggest banks in the world. In Pune they have only one branch but they believe in branch less banking system which at f...Read More

Quick & user Friendliness At citi bank
Jul 25, 2015 11:35 AM Read (via Android App)
I have a salary Account with citi bank since may 2012 & till date I have never visited to any citi bank branch. Citi bank have made my life so easy. I always use citi bank online services for fund transfer or any online shopping. I can find citi banks ATM facility at Every Mall in Mumbai as w...Read More

Worst bank to bank with
Jul 24, 2015 11:00 PM Read
I have had a salary account with Citibank for the past few years 2-3 times . This time my company opened an account with them in July 2011. I definitely like a few things about this bank especially their online banking which is top of the class. I have had no struggle whatsoever with their...Read More

Best bank
Jul 08, 2015 12:17 AM Read (via Android App)
I am associated with Citibank since 2011. I have a savings account and hold a credit card as well. It is the ideal bank that one looks for. It has excellent customer service over the phone and does several authentication measures to secure the customer. Internet banking is also good and it al...Read More

Fraud of CitiBank Credit card Referral Program
Jun 29, 2015 11:56 AM Read
Its really bad experience with citi bank referral program. I referred my friend through it and found a big smart fraud by citi credit card team. They rejected the application and after one month called him separately and my friend has citi card but I am not receiving any referral bonus due to...Read More

WORST Bank I have ever known
Jun 19, 2015 05:00 PM Read
This bank has got the worst working ways and are good for nothing. They can't handle the salary accounts properly. Once, my salary got credited to the wrong account due to alteration of one digit by mistake. My company immediately filed a complain and started the process with them. To my surp...Read More

Pathetic Looters
Jun 16, 2015 06:28 PM Read
In my whole life, I have never seen any bank this arrogant and submerged in false/undisclosed policies. You have 2 cards, one of them you have not payments due to some issue going on; another one fully paid, or sometimes minimum amount paid; your salary account which is in Citibank is linked ...Read More

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Citibank
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