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MouthShut Score

22%
1.85 

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1800-180-2484

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Citibank Reviews

Another inconvenience by earmarking amount.
May 27, 2018 02:17 PM Read
Citibank never fails to surprise its customers by introducing new policies every time. This time in the form of earmarking amount for merchants and not debiting the amount at the time of purchase.The amount would only be debited when the merchant claim the amount from payment gateway. While I un...Read More

Poor experience
Apr 15, 2018 04:45 PM Read (via Mobile)
I am a customer of citi bank from 2013. I have given a request for the closure of my reward card but they have changed my oil card without my knowledge and even paying their dues after closing my account they are charging interest . I therefore request every one that think twice before signing a...Read More

The customer service NRE is the best
Apr 11, 2018 12:43 PM Read (via Mobile)
I don't know why there are so many negative reviews . I had the best experience with CSR . The call gets picked up by a human is less than 1 min, I get connected to the concerned department in about 1 - 2 min, the staff is very courteous and friendly. They are knowledge and are there to help. I ...Read More

YOUR RATING ON

Citibank
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Bad customer care ; Not a good one
Apr 05, 2018 10:38 PM Read (via Mobile)
Citi bank firstly has no offer for any services where everywhere the same is found in other banks. It has highest rate of interest and tax implemented on every due and interest which is hidden in the bill that too high INTEREST. Some part of my amount kept locked by bank in my savings acco...Read More

Worst Customer service
Feb 18, 2018 10:48 AM Read (via Mobile)
I haven't activated my credit card still they charged fees of 1200. I tried calling customer care to cancel the card. They kept me on hold for more than 10 mins and I lost mobile balance as well. Worst experience.why they are publishing 24/7 services when they cannot respond even after waitin...Read More

Cheaters
Nov 11, 2017 10:27 AM Read (via Android App)
They we will give you a credit card even if ur cibil ratings is less And they collect all the data of us and sell in public data center Recently I had this experience I have informed that I don't have high cibil score even though they told will give u After that my application was re...Read More

Crore people bank
Nov 05, 2017 09:23 AM Read (via Android App)
I am software engineer and having salary account in this bank past 10years. I lost my job so I requested to bank people to change the normal an account. They accepted and given free service for 3years. Now they are asking to maintain 2, 00, 000 Rs. Monthly balance how it is possible for common m...Read More

Proffessional bank
Oct 24, 2017 10:15 AM Read (via Android App)
One of the top bank in the world and customer service also very good. I thanks to the management for providing good service to the customers.i am communicating with bank from twelve years, relationship with bank is very good, iam satisfied with the service.Bank is having good infrastructure in a...Read More

Proffesional and informative
Oct 20, 2017 10:22 PM Read
Two days ago I went to my local citibank branch to get information about applying for credit card. I had the pleasure to speak with ROXANNE .C BROWN a personal banker. I must say say how refreshingly proffesional and informative she was. Upon leaving I was well informed and was able to make a de...Read More

Citibank that you cant bank on
Oct 12, 2017 06:37 PM Read
Citi group is one among the largest financial corporations in the world. That doesnt mean that they are great. I unfortunately have been banking with them from last 11 years. Lets talk about how they customer service works and how they talk to you. Now you need to have a mininum balance...Read More

Client service
Oct 10, 2017 01:45 PM Read (via Mobile)
I just want to share something very appreciated. Last sunday(Oct 08, 2017) some hackers used my debit card details(by duplicating my debit card) withdrawn 40, 000 and purchased worth 10, 000 total of 50, 000 stolen from my account at mid night 1:39AM. When I saw my messages in the morning, I tot...Read More

Fraud by Citi Bank
Sep 14, 2017 11:42 PM Read (via Mobile)
Hi, This is to bring your notice that I have used Rs. 30 thousands as a ready credit from your Citibank. As per the settlement I had to pay 24 thousands in six installments of 6 thousands each which had to start from April 2007 to September 2007. As per the records I have paid your all ...Read More

Smart banking
Aug 03, 2017 10:11 AM Read (via Android App)
Hello every one I'm going to tell you that how you Search a better bank and best rated bank one of the most popular bank is name is citizens in this bank have many fasilitise because he was a best rated banks inches bank you can do online banking. Customer support and many more in this bank you ...Read More

Citibank customer care team for credit card issue
Jul 31, 2017 06:46 AM Read (via Mobile)
Most hopeless. I am having a suvidha as well as credit card account with Citibank since 2008 Bangalore Branch . It is my salary account. In May2017 there was a bogus transaction happened with my cc in Ireland and I immediately logged a case with with their customer care team and they accepted th...Read More

Pathetic bank
Jul 29, 2017 02:02 PM Read (via Mobile)
Citi bank is playing with people money.I had a salary account later I went  back to my studies, I should maintain 2lacs as min balance which was not informed.i got my pf cash, from that pf cash, 600 INR was deducted from my account without any prior info.please do not open Citibank account. T...Read More

False assurance and Pathetic Banking services
Jun 04, 2017 06:53 AM Read
Hi, I have lost all my faith in your bank because of the pathetic services you offer to your customers. I, Tushar Thakkar(A/C no. 5879757226) was trying to withdraw money from a local ATM in C.R Park, South Delhi on June 2nd, but the transaction got declined citing temporary lifting of ser...Read More

Branch Customer Service Department.....
May 24, 2017 12:41 PM Read
Hello, Management of Citibank, I live in Staten Island NY-USA-10314. I went to open an account near to my home in bank. Surprisingly I found Citibank Branch which is very close to my location. My location, everybody has complain regarding behavior of the branch employees specially Jenifer ...Read More

Don't use citi bank anything!!! Or otherwise feel
May 16, 2017 11:41 AM Read (via Mobile)
I ordered the card. They balance transferred the wrong amount. Attempted to charge me 0.3% interest on that amount 2x what requested . Wiped out my credit limit. I paid the amount and had cancelled my other credit card not prepared for the b.s. I was in for with them. I had to call Bank of Ameri...Read More

Village is far better tan city
Apr 07, 2017 12:39 AM Read (via Android App)
Frustrated .it was 5 years of mine with citi bank credit. Card.the only motto of citi is to give credit card to salaried people or to one who dont have the knowledge of credit card.so this is the main way of operation of this bank.citi bank has less enquary than any other bank while any one intr...Read More

Worst service . Not customer friendly
Apr 05, 2017 04:58 PM Read
I am very much disappointed from the service provided by your company . I applied for the Citibank credit card which was almost processed, suddenly I have received your mail stating that I am not eligible. how it is possible? company did not check the criteria before taking my documents .This...Read More

YOUR RATING ON

Citibank
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