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MouthShut Score

22%
1.86 

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1800-180-2484

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Citibank Reviews

Citibank Destroyed My Life
Aug 12, 2018 08:14 PM Read
I have everything covered in the attached images. I am just 30 and recently married. Citibank has deliberately conspired and affected my Cibil rating in such a big way that I am not able to avail loan for anything. I will definitely take legal way to make sure Citibank doesn't breathes properly ...Read More

My experience
Aug 11, 2018 06:29 PM Read (via Mobile)
I never spend my time writing review . The picture I shared tells you how good citi bank is .And customer service is too bad.The only suggestion as per my experience is citibank is not that good as other banks not only customer service even online banking too. Hope this is helpful.

Fraudulent activities through ECS by citi bank
Aug 09, 2018 12:50 PM Read
On a very serious note, I am putting across this issue with you which I have faced with Citi bank, they kept deducting some money from past 9-10 months from my salary account through ECS channel, and when I have checked with a bank customer care service manager, she told me that I had signed sta...Read More

YOUR RATING ON

Citibank
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Good benefits but occasional inconveniences
Aug 03, 2018 02:05 PM Read
Extremely unhappy with the new policy of Earmarked transactions. Shows a false balance gives a false impression of our spending ability and if we aren't careful about calculating the total balance manually, we end up spending more than our capacity based on the false balance shown. This is nothi...Read More

Horrible Bank - Biggest Scamsters
Aug 02, 2018 06:43 PM Read
I was in the US for a short visit, while using my Debit card at the airport Duty-free store due to some issue I couldn't use it. However,  my credit card worked for the purchase and I had flown down to India. Later to my surprise there was a huge amount credited in my account. On checking my ban...Read More

Citibank Closed my account without any intimation
Jul 20, 2018 04:12 PM Read (via Mobile)
Today I received a message from citi bank saying that my account has been closed. When I called to customer care they were not able to give me the reason and simply said its due to the compliance reason.I didnt get any call from bank saying or notifying me regarding this. This is quite surprisin...Read More

Shortage of Citibank ATM in my area
Jul 10, 2018 04:15 PM Read
There was 2-3 ATM's in Anna nagar earlier which was very much convenient. But suddenly they have closed(Vasanth bavan near & skywalk mall) all the ATM hence people staying here facing difficulties to access the ATM and have to travel long for the same. Moving forward to digital world we should h...Read More

Incorrect balance info due to EARMARKED transacti
Jun 14, 2018 09:32 AM Read
User does not get correct balance info in the account as EARMARKED transaction amount is not debited from account balance on the account summary page User does not get correct balance info in the account as EARMARKED transaction amount is not debited from account balance on the account summar...Read More

Another inconvenience by earmarking amount.
May 27, 2018 02:17 PM Read
Citibank never fails to surprise its customers by introducing new policies every time. This time in the form of earmarking amount for merchants and not debiting the amount at the time of purchase.The amount would only be debited when the merchant claim the amount from payment gateway. While I un...Read More

Poor experience
Apr 15, 2018 04:45 PM Read (via Mobile)
I am a customer of citi bank from 2013. I have given a request for the closure of my reward card but they have changed my oil card without my knowledge and even paying their dues after closing my account they are charging interest . I therefore request every one that think twice before signing a...Read More

The customer service NRE is the best
Apr 11, 2018 12:43 PM Read (via Mobile)
I don't know why there are so many negative reviews . I had the best experience with CSR . The call gets picked up by a human is less than 1 min, I get connected to the concerned department in about 1 - 2 min, the staff is very courteous and friendly. They are knowledge and are there to help. I ...Read More

Bad customer care ; Not a good one
Apr 05, 2018 10:38 PM Read (via Mobile)
Citi bank firstly has no offer for any services where everywhere the same is found in other banks. It has highest rate of interest and tax implemented on every due and interest which is hidden in the bill that too high INTEREST. Some part of my amount kept locked by bank in my savings acco...Read More

Worst Customer service
Feb 18, 2018 10:48 AM Read (via Mobile)
I haven't activated my credit card still they charged fees of 1200. I tried calling customer care to cancel the card. They kept me on hold for more than 10 mins and I lost mobile balance as well. Worst experience.why they are publishing 24/7 services when they cannot respond even after waitin...Read More

Cheaters
Nov 11, 2017 10:27 AM Read (via Android App)
They we will give you a credit card even if ur cibil ratings is less And they collect all the data of us and sell in public data center Recently I had this experience I have informed that I don't have high cibil score even though they told will give u After that my application was re...Read More

Crore people bank
Nov 05, 2017 09:23 AM Read (via Android App)
I am software engineer and having salary account in this bank past 10years. I lost my job so I requested to bank people to change the normal an account. They accepted and given free service for 3years. Now they are asking to maintain 2, 00, 000 Rs. Monthly balance how it is possible for common m...Read More

Proffessional bank
Oct 24, 2017 10:15 AM Read (via Android App)
One of the top bank in the world and customer service also very good. I thanks to the management for providing good service to the customers.i am communicating with bank from twelve years, relationship with bank is very good, iam satisfied with the service.Bank is having good infrastructure in a...Read More

Proffesional and informative
Oct 20, 2017 10:22 PM Read
Two days ago I went to my local citibank branch to get information about applying for credit card. I had the pleasure to speak with ROXANNE .C BROWN a personal banker. I must say say how refreshingly proffesional and informative she was. Upon leaving I was well informed and was able to make a de...Read More

Citibank that you cant bank on
Oct 12, 2017 06:37 PM Read
Citi group is one among the largest financial corporations in the world. That doesnt mean that they are great. I unfortunately have been banking with them from last 11 years. Lets talk about how they customer service works and how they talk to you. Now you need to have a mininum balance...Read More

Client service
Oct 10, 2017 01:45 PM Read (via Mobile)
I just want to share something very appreciated. Last sunday(Oct 08, 2017) some hackers used my debit card details(by duplicating my debit card) withdrawn 40, 000 and purchased worth 10, 000 total of 50, 000 stolen from my account at mid night 1:39AM. When I saw my messages in the morning, I tot...Read More

Fraud by Citi Bank
Sep 14, 2017 11:42 PM Read (via Mobile)
Hi, This is to bring your notice that I have used Rs. 30 thousands as a ready credit from your Citibank. As per the settlement I had to pay 24 thousands in six installments of 6 thousands each which had to start from April 2007 to September 2007. As per the records I have paid your all ...Read More

YOUR RATING ON

Citibank
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