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MouthShut Score

22%
1.85 

Phone Banking:

ATM Availability:

Internet Banking:

Customer Service:

1800-180-2484

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Citibank Reviews

DO NOT use this bankcard for balance transfers!
Mar 22, 2019 04:00 AM Read
I have used my Citi card for a couple bank transfers and a few purchases. They will offer a zero interest rate for a year to 18 months and as you pay, they will apply payments to the lowest interest rate first so that your purchases will continue to accrue high interest until the zero interest a...Read More

CUSTOMER FOOLING FIRM (CITI BANK)
Mar 18, 2019 12:29 AM Read (via Mobile)
One of the customer fooling strategies i came across 'Ready Credit' Interesting question: Can you pay any sum of money to any vendor if your account have zero balance ? Well , in citibank they give u a credit balance WITHOUT YOUR CONSENT, so you can pay even when your acc is null, but t...Read More

Totally fake
Mar 09, 2019 04:58 PM Read (via Mobile)
Can't believe that such a good bank will treat like this. Took all detail Have asked end number of times to allow credit card After submitting all details and cross check with them that can I take credit card or not. With full confidence I got answer... Yes But after 15 day when I...Read More

YOUR RATING ON

Citibank
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About the late fees
Feb 25, 2019 02:25 PM Read
I know this my fault I paid credit card bill late(because some hacking issue), but on that bill interest will be ok then why late fees will charged and its too high. The worst part is they have limited branches and very limited ATMs.If we want to issue a cheque for ECS to any of the financial...Read More

Poor customer service
Feb 02, 2019 09:57 AM Read
As long as I was in the US, I was getting good service. But after I moved back to India I am getting poor service for the same NRO account. I keep getting the same mechanical response for my inquiries and document uploads. It is like corresponding with machines or brainless people. They want pro...Read More

Zero balance Salary account
Dec 17, 2018 06:42 PM Read
Using Citibank since 2004. Very happy customer with a Zero balance Salary account. The Internet Banking and phone banking is convenient, fast, has everything I need from a bank. Saves a lot of time, have visited Bank only on 1 occasion(for Airtel auto debit) till date. Phone banking sol...Read More

Worst Service
Dec 07, 2018 09:14 AM Read
Have applied for a Credit card and submitted the documents. After three weeks when I checked online the application was rejected. When I called them and checked they said it's due to internal policy, the point is the documents have not reached there bank itself because after the call I got a cal...Read More

CITIBANK
Oct 26, 2018 12:59 AM Read (via Android App)
L am using Citibank since last one year. Its has good phone banking service. If any queries arise l called to customer care in phone banking number and they help me. Il do fund transfer from phone banking also. The service is good and fast There are good number of atms in...Read More

Fraud!!!
Oct 23, 2018 05:12 PM Read (via Mobile)
So I had a Citi Bank credit card which I had closed in the month of January. I also received an email from them stating that the card is closed. After a month or so they decide to charge the interest amount and I have been getting msgs. No calls!! Only msgs. While closing the credit card I was c...Read More

Dont take citi bank atm
Oct 18, 2018 01:40 PM Read
They will not respond at any time.if we call to citi bank people they will cut the call. account is not activated fastly.please dont take citi bank account at any time. they will never take serious action on bank account. if we call to citi bank people they will talk like rash persons. ...Read More

Worst Experience just wanted to make money
Sep 03, 2018 05:55 PM Read
Hi All, I had worst experience with this bank, I always paid my credit card bills before due dates since last two years but they blocked my card without prior information just because of some card which was given to me by shopper-stop but did not received it by post that card was free for fir...Read More

Bank
Aug 22, 2018 12:41 PM Read (via Android App)
Ota good and easy way.I was going to get a credit card through Citi to purchase a lawnmower. The woman on the phone was condescending, rude, and even laughed at me. I have good credit but because I no longer use credit cards and my cell phone is on my fiance's name, they denied me. They treated ...Read More

Citibank Destroyed My Life
Aug 12, 2018 08:14 PM Read
I have everything covered in the attached images. I am just 30 and recently married. Citibank has deliberately conspired and affected my Cibil rating in such a big way that I am not able to avail loan for anything. I will definitely take legal way to make sure Citibank doesn't breathes properly ...Read More

My experience
Aug 11, 2018 06:29 PM Read (via Mobile)
I never spend my time writing review . The picture I shared tells you how good citi bank is .And customer service is too bad.The only suggestion as per my experience is citibank is not that good as other banks not only customer service even online banking too. Hope this is helpful. ...Read More

Fraudulent activities through ECS by citi bank
Aug 09, 2018 12:50 PM Read
On a very serious note, I am putting across this issue with you which I have faced with Citi bank, they kept deducting some money from past 9-10 months from my salary account through ECS channel, and when I have checked with a bank customer care service manager, she told me that I had signed sta...Read More

Good benefits but occasional inconveniences
Aug 03, 2018 02:05 PM Read
Extremely unhappy with the new policy of Earmarked transactions. Shows a false balance gives a false impression of our spending ability and if we aren't careful about calculating the total balance manually, we end up spending more than our capacity based on the false balance shown. This is nothi...Read More

Horrible Bank - Biggest Scamsters
Aug 02, 2018 06:43 PM Read
I was in the US for a short visit, while using my Debit card at the airport Duty-free store due to some issue I couldn't use it. However,  my credit card worked for the purchase and I had flown down to India. Later to my surprise there was a huge amount credited in my account. On checking my ban...Read More

Citibank Closed my account without any intimation
Jul 20, 2018 04:12 PM Read (via Mobile)
Today I received a message from citi bank saying that my account has been closed. When I called to customer care they were not able to give me the reason and simply said its due to the compliance reason.I didnt get any call from bank saying or notifying me regarding this. This is quite surprisin...Read More

Shortage of Citibank ATM in my area
Jul 10, 2018 04:15 PM Read
There was 2-3 ATM's in Anna nagar earlier which was very much convenient. But suddenly they have closed(Vasanth bavan near & skywalk mall) all the ATM hence people staying here facing difficulties to access the ATM and have to travel long for the same. Moving forward to digital world we should h...Read More

Incorrect balance info due to EARMARKED transacti
Jun 14, 2018 09:32 AM Read
User does not get correct balance info in the account as EARMARKED transaction amount is not debited from account balance on the account summary page User does not get correct balance info in the account as EARMARKED transaction amount is not debited from account balance on the account summar...Read More

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Citibank
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