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MouthShut Score

22%
1.84 

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1800-180-2484

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Citibank Reviews

Incorrect balance info due to EARMARKED transacti
Jun 14, 2018 09:32 AM Read
User does not get correct balance info in the account as EARMARKED transaction amount is not debited from account balance on the account summary page User does not get correct balance info in the account as EARMARKED transaction amount is not debited from account balance on the account summar...Read More

What the ?
Jun 07, 2018 10:32 AM Read
Hi guys today I want to share my experience about this bank.Hi friends if anyone is using any account in this bank u better stop using this account.Because now a days this bank this bank is issuing a more interest on giving loan but when ever we deposited a huge money or a fixed deposit it's giv...Read More

Another inconvenience by earmarking amount.
May 27, 2018 02:17 PM Read
Citibank never fails to surprise its customers by introducing new policies every time. This time in the form of earmarking amount for merchants and not debiting the amount at the time of purchase.The amount would only be debited when the merchant claim the amount from payment gateway. While I un...Read More

YOUR RATING ON

Citibank
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Good banking service
Apr 22, 2018 10:09 AM Read
I am using Citibank since last one year. Its has good phone banking service. If any queries arise I called to customer care in phone banking number and they help me. I do fund transfer from phone banking also. The service is good and fast There are good number of atms in the city. ATM serv...Read More

Good banking service
Apr 16, 2018 09:49 PM Read (via Android App)
I am using since last one year Their phone banking service is good. when I have any queries I call coustmer care. But I face some problems while communicating with their coustmer care. The ATM Facilitiy of the bank is also good. Their internet fund transfer service is also good. Service...Read More

Poor experience
Apr 15, 2018 04:45 PM Read (via Mobile)
I am a customer of citi bank from 2013. I have given a request for the closure of my reward card but they have changed my oil card without my knowledge and even paying their dues after closing my account they are charging interest . I therefore request every one that think twice before signing a...Read More

The customer service NRE is the best
Apr 11, 2018 12:43 PM Read (via Mobile)
I don't know why there are so many negative reviews . I had the best experience with CSR . The call gets picked up by a human is less than 1 min, I get connected to the concerned department in about 1 - 2 min, the staff is very courteous and friendly. They are knowledge and are there to help. I ...Read More

Bad customer care ; Not a good one
Apr 05, 2018 10:38 PM Read (via Mobile)
Citi bank firstly has no offer for any services where everywhere the same is found in other banks. It has highest rate of interest and tax implemented on every due and interest which is hidden in the bill that too high INTEREST. Some part of my amount kept locked by bank in my savings acco...Read More

Bad
Mar 31, 2018 05:32 AM Read (via Android App)
I'm a valued consumer for citi financial institution due to the fact 2013 whilst it becomes my salary account. The entirety became high-quality until i'm aware about prepared credit score a scheme that changed into covered in my account which even as signing the account establishing report. No p...Read More

Very bad service ,No care or follow up
Mar 19, 2018 12:57 PM Read
I have taken the loan on card and closed it that day itself as there intrest rate waa 21% PA and talked with customer care  for refund of pre-closer and processing fee.And she has taken the request for   refund of that . Today 12 days has passed and still this people has not refunded my money...Read More

CitiBank Closed my account without any notice
Mar 10, 2018 12:02 PM Read
Dear Reader, I want to really capture this story as it happens. I got a message from Citi Bank around 8:00 am statying my account is closed and my card and cheques are no more valid. First thought was like its a prank, then I checked it was from authentic source. I was in Mumbai for some cust...Read More

Worst Customer service
Feb 18, 2018 10:48 AM Read (via Mobile)
I haven't activated my credit card still they charged fees of 1200. I tried calling customer care to cancel the card. They kept me on hold for more than 10 mins and I lost mobile balance as well. Worst experience.why they are publishing 24/7 services when they cannot respond even after waitin...Read More

Very happy with citibank mg road branch
Feb 16, 2018 05:11 AM Read (via iOS App)
I am citibank saving and credit card holding customer since 2013. I am very happy with their sevices and specially when I visit the brance in MG Road , Bangalore. They are very much polite and professional and solve all my queries and problem without consuming much time. Its my previlage to be a...Read More

CITI READY CREDIT - A Curse for Non-Regulars
Feb 12, 2018 01:49 AM Read (via Android App)
I'm a valued customer for citi bank since 2013 when it becomes my salary account. Everything was fine until I'm aware of ready credit - a scheme that was included in my account which while signing the account opening document. Nobody explained about ready credit plan to me at the time of opening...Read More

Citibank
Feb 02, 2018 10:08 PM Read
Hai friends, I am going to share my experience with citibank. The Citi bank is an international bank, IT provides their service now in india. This is a good ban, but so many problem to your personal bank account too many document are needed to bank agent and then not easy to pass way. ...Read More

ZERO LEVEL STANDARDS OF HANDLING CUSTOMERS
Jan 28, 2018 12:17 PM Read
When it comes to any kind of product related facilities and services specially when it is related to any task regarding money or bank it needed to be taken care on a very serious note. I would want to share my baddest experiance with citi bank here in this review. few years ago I went to take a ...Read More

Worst bank and bad service
Jan 19, 2018 12:35 AM Read (via Android App)
Hi friends I am going to share my experience with citibank The service of citibank is very slow I had open my account since 4 month ago.it take 12 days to open an account I felt lots of problem because I need account urgently The phone banking of this bank is worst most of the time the tra...Read More

Worst bank and worst service
Jan 16, 2018 11:54 PM Read
I had my worst experience with Citibank. I opened my account with citibank as salaried account. After filling the account opening form on day of joining, they took almost 20 days to handover the checkbook, and debit card. After that to get debit card pin, I struggled a lot. Finally I got it afte...Read More

Bad service in Citibank
Jan 14, 2018 12:04 PM Read (via Android App)
Hi friends today I am going to share my experience which CitiBank it is the worst bank in the world The service of this bank is very slow I had open my account since 3 month ago. They take 8 days to open an account I felt lots of inconvience because I need my account urgently phone banking...Read More

Hate Hate Hate Citibank!!!!!!
Jan 04, 2018 06:42 PM Read (via Android App)
OMG I hate hate hate Citibank their fees are ridiculous and their customer support is well what a joke I've been a customer for two decades and they still charged me for a every little thing for reasons I won't mention I can't close my Dhan account with this horrible bank for now and need to put...Read More

YOUR RATING ON

Citibank
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