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MouthShut Score

22%
1.84 

Phone Banking:

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Internet Banking:

Customer Service:

1800-180-2484

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Citibank Reviews

Zero balance Salary account
Dec 17, 2018 06:42 PM Read
Using Citibank since 2004. Very happy customer with a Zero balance Salary account. The Internet Banking and phone banking is convenient, fast, has everything I need from a bank. Saves a lot of time, have visited Bank only on 1 occasion(for Airtel auto debit) till date. Phone banking sol...Read More

Worst Service
Dec 07, 2018 09:14 AM Read
Have applied for a Credit card and submitted the documents. After three weeks when I checked online the application was rejected. When I called them and checked they said it's due to internal policy, the point is the documents have not reached there bank itself because after the call I got a cal...Read More

Savings CitiBank account
Nov 11, 2018 12:14 PM Read (via Android App)
I have a salary account in the citi bank. The worst part is they have limited branches and very limited ATMs.If we want to issue a cheque for ECS to any of the financial services and we dont have a cheque book then will have to get the cheque book at home via courier but in emergency we will hav...Read More

YOUR RATING ON

Citibank
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CITIBANK
Oct 26, 2018 12:59 AM Read (via Android App)
L am using Citibank since last one year. Its has good phone banking service. If any queries arise l called to customer care in phone banking number and they help me. Il do fund transfer from phone banking also. The service is good and fast There are good number of atms in...Read More

Fraud!!!
Oct 23, 2018 05:12 PM Read (via Mobile)
So I had a Citi Bank credit card which I had closed in the month of January. I also received an email from them stating that the card is closed. After a month or so they decide to charge the interest amount and I have been getting msgs. No calls!! Only msgs. While closing the credit card I was c...Read More

Dont take citi bank atm
Oct 18, 2018 01:40 PM Read
They will not respond at any time.if we call to citi bank people they will cut the call. account is not activated fastly.please dont take citi bank account at any time. they will never take serious action on bank account. if we call to citi bank people they will talk like rash persons. ...Read More

Worst Experience just wanted to make money
Sep 03, 2018 05:55 PM Read
Hi All, I had worst experience with this bank, I always paid my credit card bills before due dates since last two years but they blocked my card without prior information just because of some card which was given to me by shopper-stop but did not received it by post that card was free for fir...Read More

Worst Banking Service
Aug 24, 2018 07:28 PM Read (via Android App)
Hello every mouthshut members, Myself Sudhir Kumar.Today I am going to write a review on Citibank services.I have opened a saving account in this bank.I have issued a ATM card in this bank.I have noticed that there are no any ATM located in my area.Only the ATM is located in big cities.I have fa...Read More

Bank
Aug 22, 2018 12:41 PM Read (via Android App)
Ota good and easy way.I was going to get a credit card through Citi to purchase a lawnmower. The woman on the phone was condescending, rude, and even laughed at me. I have good credit but because I no longer use credit cards and my cell phone is on my fiance's name, they denied me. They treated ...Read More

This is very worst bank. Very worst facility
Aug 21, 2018 12:26 PM Read
Hi All, Never take their credit card. This is really worst facility, I lost my credit card before a long and tried a lot for closing it, but very tough to close it. and they are charging interest in that. very worst service, you can not contact to customer care, and no mail id for contacting ...Read More

Citibank Destroyed My Life
Aug 12, 2018 08:14 PM Read
I have everything covered in the attached images. I am just 30 and recently married. Citibank has deliberately conspired and affected my Cibil rating in such a big way that I am not able to avail loan for anything. I will definitely take legal way to make sure Citibank doesn't breathes properly ...Read More

Issue credit card without customer permission
Aug 11, 2018 08:33 PM Read
Recently, I have joined TRS staffing solution as an Engineer. They told me that I need to open a salary account in Citi bank as per their company policy. The city bank personnel came to the company premises to open my account. At, the time of account opening they suggested me(Almost forced me...Read More

My experience
Aug 11, 2018 06:29 PM Read (via Mobile)
I never spend my time writing review . The picture I shared tells you how good citi bank is .And customer service is too bad.The only suggestion as per my experience is citibank is not that good as other banks not only customer service even online banking too. Hope this is helpful. ...Read More

Fraudulent activities through ECS by citi bank
Aug 09, 2018 12:50 PM Read
On a very serious note, I am putting across this issue with you which I have faced with Citi bank, they kept deducting some money from past 9-10 months from my salary account through ECS channel, and when I have checked with a bank customer care service manager, she told me that I had signed sta...Read More

Good benefits but occasional inconveniences
Aug 03, 2018 02:05 PM Read
Extremely unhappy with the new policy of Earmarked transactions. Shows a false balance gives a false impression of our spending ability and if we aren't careful about calculating the total balance manually, we end up spending more than our capacity based on the false balance shown. This is nothi...Read More

Horrible Bank - Biggest Scamsters
Aug 02, 2018 06:43 PM Read
I was in the US for a short visit, while using my Debit card at the airport Duty-free store due to some issue I couldn't use it. However,  my credit card worked for the purchase and I had flown down to India. Later to my surprise there was a huge amount credited in my account. On checking my ban...Read More

Citibank Closed my account without any intimation
Jul 20, 2018 04:12 PM Read (via Mobile)
Today I received a message from citi bank saying that my account has been closed. When I called to customer care they were not able to give me the reason and simply said its due to the compliance reason.I didnt get any call from bank saying or notifying me regarding this. This is quite surprisin...Read More

Shortage of Citibank ATM in my area
Jul 10, 2018 04:15 PM Read
There was 2-3 ATM's in Anna nagar earlier which was very much convenient. But suddenly they have closed(Vasanth bavan near & skywalk mall) all the ATM hence people staying here facing difficulties to access the ATM and have to travel long for the same. Moving forward to digital world we should h...Read More

CITIBANK
Jun 26, 2018 01:07 PM Read
Hi Friends! now I like to share my experience about citibank. In this modern world every one needs a bank account. On that same way I also last year applied a bank account for this bank. The main sick is minimum balance we balanced 1000rs above. Then they took one month for account o...Read More

Very bad service
Jun 19, 2018 09:35 AM Read (via Android App)
I have an account in citi bank . One day when I open my phone I saw than someone had taken money from my bank consecutively. And when I asked them about that, they Sid not give a satisfying answer. After 2 months the said that they will refund my money . I am not satisfied with this bank at all ...Read More

YOUR RATING ON

Citibank
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