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MouthShut Score

22%
1.84 

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1800-180-2484

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Citibank Reviews

Credit Card Application
Sep 10, 2019 01:26 PM Read
I have applied for a citi Bank credit card Application Reference Number 19082291701 they said an exucutive will come to collect the documents for KYC I have fixed my appointment 3 times but nobody is came to me. I have taken 2 leaves for the appointment which was totally wasted and now I am gett...Read More

Fake Promioses
Aug 17, 2019 03:23 PM Read
While I got my Citibank reward card they said the starting points for cash redemption is 5000, and I confirmed it many times by calling the phone banker, when I reach 5000 points I called the phone banker for cash redemption they said it has been change to 10000 points. I'am really frustrated ho...Read More

Value Your Customers
Jul 31, 2019 11:13 AM Read
Every month they charge penalty for not maintaining net relationship value threshold which is 100000. even though I am using Citibank's account from last 7 to 8 years. Value your customers. They don't even care if their customers are facing any problem. ...Read More

YOUR RATING ON

Citibank
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Pathetic customer service
Jul 14, 2019 06:43 PM Read (via Mobile)
I have been using citibank credit card since 2009 and now decided to discontinue that only bcoz of their worst customer service. I don't know why they changed the rules to provide only specific doc proofs and not accepting utility bills as address proof. When called customer care there is no pro...Read More

My salary account closed without any intimation
Jul 08, 2019 12:11 PM Read
In last week, I got SMS and email that "Dear customer your saving A/c no xxxx has been closed on date . .ATM card/Check book of this account are no longer valid". This was shock for me because it was 25th and I was waiting for my salary to be credited in this account. So I called their customer ...Read More

Never go for citibank..
Jun 28, 2019 08:42 AM Read (via Mobile)
They will make customers to suffer. All customers representatives looks fake to me. They do not know anything. ...Read More

Mildly Pathetic
Jun 19, 2019 02:27 PM Read
Called to initiate a new credit card application and the experience was painful. The rep I got was asking me to repeat every single thing twice and after some time I asked her to transfer it to another rep, which she did. The 2nd rep was a welcome improvement and more clear in his speech and ...Read More

Worst banking service
Jun 07, 2019 09:14 AM Read (via Mobile)
Worst bank service I ever have ever experienced. Talking to a customer representative itself is a painful and long waiting work. Worst mobile app. N if you open in mobile browser then it's more than a disaster. If you do a transaction today, it will reflected in your account after days. I will n...Read More

Third ├žlass services
May 15, 2019 06:53 PM Read (via Mobile)
Flop bank that provide third class services to there customer. Don't solve customers problem customer has to wait in long queue of call to talk with customer executive. Also not allow to transfere amount to other bank. Serving bad experience with this bank ...Read More

Citibank
May 06, 2019 10:57 AM Read
Citibank believes in cheating its customers.It has enforced closure of my Savings Account without giving me advance notice on the closure of bank account.They offer credit cards to defaulters without doing the background check and when it comes to closure of the account, they are the most proces...Read More

Shady and worst bank
May 03, 2019 01:18 PM Read
I feel ashamed for having CITIBANK account, Now I already moved to another bank account. The problem with CITIBANK for an inward remittence they took 10 days and after 8days also there is no update from CITI BANK. And these guys doesn't have an way to callback to customer instead customer ...Read More

Worst bank
Apr 04, 2019 11:03 AM Read (via Android App)
I would like to share my experiences and views regarding Citibank. I was totally discouraged and disheartened by their customer service. I have opened my account in this bank 1 year ago and 2 weeks before, I want to change my address in my account and want to get new ATM and internet banking als...Read More

Credit card customer care giving false information
Mar 25, 2019 06:43 PM Read
Every customer care agent of this bank has their own information to provide to the customer. After being a valuable customer for 8 years, the way they treated me was so insulting. No one deserves such a cheap banking institution. such a bad decision to take up this credit card. ...Read More

DO NOT use this bankcard for balance transfers!
Mar 22, 2019 04:00 AM Read
I have used my Citi card for a couple bank transfers and a few purchases. They will offer a zero interest rate for a year to 18 months and as you pay, they will apply payments to the lowest interest rate first so that your purchases will continue to accrue high interest until the zero interest a...Read More

CUSTOMER FOOLING FIRM (CITI BANK)
Mar 18, 2019 12:29 AM Read (via Mobile)
One of the customer fooling strategies i came across 'Ready Credit' Interesting question: Can you pay any sum of money to any vendor if your account have zero balance ? Well , in citibank they give u a credit balance WITHOUT YOUR CONSENT, so you can pay even when your acc is null, but t...Read More

Totally fake
Mar 09, 2019 04:58 PM Read (via Mobile)
Can't believe that such a good bank will treat like this. Took all detail Have asked end number of times to allow credit card After submitting all details and cross check with them that can I take credit card or not. With full confidence I got answer... Yes But after 15 day when I...Read More

Shittiest Bank
Mar 01, 2019 11:36 AM Read (via Android App)
This is one of the most exceedingly awful bank of the world and ought to be shut with prompt impact. There client administration individuals are a standout amongst the most non sense individuals on this planet. I have been SHITY BANK client for recent years and underneath is the thing that they ...Read More

About the late fees
Feb 25, 2019 02:25 PM Read
I know this my fault I paid credit card bill late(because some hacking issue), but on that bill interest will be ok then why late fees will charged and its too high. The worst part is they have limited branches and very limited ATMs.If we want to issue a cheque for ECS to any of the financial...Read More

EAR MARKED HELL!
Feb 12, 2019 12:14 PM Read
I booked tickets through Citibank a few days back.When I check now, I see that the debited amount is back in my account.When I contacted customer support, they said the merchant didn't complete the transaction from their end and hence the money is back in my account. Now I have tickets with m...Read More

Poor customer service
Feb 02, 2019 09:57 AM Read
As long as I was in the US, I was getting good service. But after I moved back to India I am getting poor service for the same NRO account. I keep getting the same mechanical response for my inquiries and document uploads. It is like corresponding with machines or brainless people. They want pro...Read More

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