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MouthShut Score

22%
1.86 

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1800-180-2484

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Citibank Reviews

It is useless. It is not a bank
Oct 07, 2013 04:23 PM Read
There is no facility to give FD maturity instructions online. I had a medical emergency and there is no branch in Goa, since it was urgent and I wanted to do this face to face with a person I travelled all the way to Bangalore M.G. Road branch and gave instructions about FD closure on 16th Sept....Read More

Worst Bank I have Ever Dealt With - :(
Sep 28, 2013 12:05 PM Read
Guys - Please do not choose CITIBANK as an option until there is no way out. I have faced lot of issues with CITI in the last couple of months.Their customer support executives are senseless robots and they do not know how to speak with a consumer. They charged me twice for one transaction an...Read More

Go for it - if opening Corporate Account
Aug 21, 2013 08:27 PM Read
I have a banking as well as Credit card account with Citi for past 3 and a half years. I opened it as my salary account, so there was a zero balance account. Online banking is perfect. Never had to go to the branch. everything was done online without any issues. But I recently changed my job ...Read More

YOUR RATING ON

Citibank
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Emi Not Converted By Citi For Rs 19300
Aug 14, 2013 02:14 PM Read
Team– I purchased a mobile phone worth Rs 19300/- on 9 month EMI option but to my surprise bank has yet not converted this into EMI and they are advising me to pay the whole amount at once. I do not have this much money to pay at one go that is the reason I opted for EMI. I wrote to their Nod...Read More

Citibank Down
Aug 02, 2013 03:25 PM Read
First of all I would like to thank mouthshut.com for creating such a platform where we can share our frustration when we don't get the service what they promise. I never had such a bad customer experience in my lifetime until I met Citibank executives. When I went to citibank branch in MG Road, ...Read More

Banking experience has reached a new level after the implementation of Jan Dhan Yojana, that allows anyone to open a bank account. With so many banks, offering a savings accounts with different products depending on the services provided, it can get really confusing to choose a suitable bank.
Citibank cheque clearing process is always delayed
Jul 25, 2013 02:05 PM Read
This is the second time this is occurring with me. I dropped a cheque in Citibank dropbox at EGL - Bangalore food court on the 23rd of July 2013. As a process, it should had got picked up on 24th of July and sent for clearing today on 25th of July. It seems that the bank has only picked up th...Read More

Cheating in interest rate!
Jul 23, 2013 03:29 AM Read
Citibank gives Home loan at very good rate of interest. After some time, they will send letter to inform that interest rate is revised and your Interest/ EMI is increased. That way I took loan 9.5% on 2006 and now I am paying 14% interest rate. Because they know, you are helpless now. Changin...Read More

Customer service in insensitive
Jul 22, 2013 06:53 PM Read
Very bad custom relationship. They charge huge interest and late payment charges. They will not accept their mistake of not sending me the alert of due date. I am not using this card again. Its best to go to some better bank who are not cheaters. I requested them for wavering the amount as...Read More

Citibank bugs offering credit cards
Jul 10, 2013 12:38 PM Read
Citibank is shameless. They call corporate workers from Mumbai, India 65800789 trying to peddle their useless high interest credit cards and hope to look for some innocent prey. Beware!

Good banking services but expensive
Jun 16, 2013 05:20 AM Read
I hold 2 citigold accounts with the bank. Internet services are fantastic. Demand drafts, transfers, statements all services are provided free of cost and there is hardly any need to go to branch. But in case you decide to visit the branch, it could be a different experience. Branch staff is rud...Read More

Don't trust this card.
May 17, 2013 05:17 PM Read
I got this card for business travel for USA for 10 days. I used this card to pay the hotel room charges, which hotel took in advance as it was pre-paid card. They did two transactions to complete the payment USD 798 (approx) (620 +178) with separate approval codes. Citibank cleared transaction U...Read More

The worst bank of India - Citibank
May 09, 2013 05:50 PM Read
No privacy.( They give your contact details to all Loan / Credit card agencies). Daily once you get call from Citibank offering Credit cards with different schemes. Daily Once you receive call from Citibank offering Health insurance and home loan. They have less branches than any local ...Read More

Finally, a place that pays for being arrogant..
May 04, 2013 03:38 PM Read
. but that facility is only available to the citi bank customer service'managers'. Stare the customers in the eye, bluntly and tactlessly tell them that irrespective of anything, its only their fault, repeat this act so long as the customer is sitting in front of you and offer any random gyan to...Read More

5.9% Ready Credit
Apr 10, 2013 03:58 PM Read
Hi I applied for my son for a ready credit card as I saw an add on Austar which said 5.9% interest for 2 years. I phoned and was advised that the credit could be used to pay off an existing loan. Sounded great. My son applied on line for $12000 to pay off an existing loan which I was informed th...Read More

Either have a salary account of bleed money
Apr 04, 2013 09:22 AM Read
Citibank has decided to increase my "Relationship value" to 1 LAKH per month. Again there is a rip off here, it is not at the end of the month that you have to maintain that amount, every day of the month you need to have at least 1 lakh rs in your account. If you don't they charge you a service...Read More

Citibank is the worst bank
Mar 06, 2013 04:45 PM Read
Citibank is one of the worst bank that I have ever dealt with. they are thieves. When I was having a salary account with them they had account monthly limit of 25000 and now when I have left the company they have increased this limit to 100000 per month. This is Insane. Bad on you guys. How c...Read More

Netbanking is best but branches are few
Feb 27, 2013 05:29 PM Read
I opened my account in Citibank in 2005 and I am very satisfied with the service they provided during this period, most of my banking work I do using mobile and net-banking and I hardly need to visit in any citibank branch, but If you live in Delhi and do business in cash then Citibank is not fo...Read More

Say no to Citibank
Feb 12, 2013 01:10 PM Read
I was disappointed by exploitative services provided by this bank.........................................................................................................................................................................

Innovative ways to charge you
Jan 29, 2013 10:13 AM Read
I was a citibank Suvidha customer for around 5 years. I think I maintained an average balance of 1 lac during this period. But suddenly they are not happy with the revenue they generate from me. They want me to pay 500 per month. They are innovative in charging you. They sent me a message inform...Read More

Unethical Greedy, Without Permission Make Changes
Jan 27, 2013 09:05 PM Read
I have received a letter on 24-Jan-2013; once again Citibank has converted all of the “suvidha” savings account to “citibanking” account type, and have now bluntly instructed their existing customers to maintain a monthly minimum commitment of Rs.100, 000/- and for new customers Rs.200, 000/-. T...Read More

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Citibank
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