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MouthShut Score

32%
1.87 

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Charles and Keith Bags Reviews

Quality was below expectations
Nov 20, 2020 05:36 PM Read
I ordered caged canvas tote bag from Charles and Keith. Delivery was swift and on time. But I'm giving 2 stars because the quality of the bag was not as per my expectations. ...Read More

Worst Shopping Experience Ever
Sep 29, 2020 03:32 PM Read
I had the worst experience ever on… I had the worst experience ever on Charles Keith. I ordered on their Canadian website and they offered FREE Delivery to me, only to get notified by DHL that I had Custom Charges of over 150 USD to pay. That's not all on the terrible experience I've ha...Read More

Charles and Keith bags are average good
Jul 03, 2020 08:18 PM Read
Its so expensive that everybody cant afford to buy it. if you want to spend so much money on a little bag then why only Charles and Kieth, there are so many other options available in the market except this. well if you talk about its designs it is very exclusive and attractive but when it comes...Read More

YOUR RATING ON

Charles and Keith Bags
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Worst Online Shopping Experience
Jun 16, 2020 11:58 AM Read
If at all I could give negative stars, I would do that. This is my "Worst Online Shopping Experience" ever. I ordered a bag and paid the amount online. Was really excited about the delivery when I heard shipment got stuck in the customs. Generally, customer do not have to worry about such detail...Read More

Amazing product
Feb 19, 2020 07:37 PM Read (via Android App)
That's a really nice and beautiful hand bag leather is so good you need to buy this. this is awesome Have a great day?? : ) ...Read More

HORRIBLE QUALITY Of shoes
Jan 02, 2020 12:38 AM Read (via Mobile)
Over the last three years, I have purchased about 5 Charles & Kieth shoes. The first one peeled, the heel broke for the second stilettos, the front strap came off as I started walking in two other platform heels, one flat survives. Forget replacement, even the procedure for repairs if complic...Read More

Horrible service
Dec 16, 2019 01:44 PM Read
Horrible service! Ordered 2 pairs of bags and instead received somebody’s shoes… Return of money due the wrong order made by C&K themselves turned impossible! After sending back the wrong order as requested, calling and sending emails I didn’t receive my money back after 4 months, customer servi...Read More

Hit or Miss, Depends on product u get
Dec 02, 2019 11:51 PM Read
Bought my first bag way back in 2009(wrinkly leather hobo bag) after less than 6 months of usage the entire leather cracked! Fast forward to 2018, decided to try the brand once again and bought a synthetic leather tote bag. SUPER STURDY can handle 1-1.5lbs with no problem. It's been 1 year al...Read More

CONCERN ABOUT ITS QUALITY
Jun 15, 2019 12:20 PM Read
Today i am sharing my view about Charles and Keith Bags. in the beginning the style and design of my bag is very good. and my bag has two golden chains and leather stuff. when i bought this bag they ask me that this bag has great stuff and long-lasting colour combination and its chain colour nev...Read More

Horrible management with returns and refunds.
May 16, 2019 07:55 AM Read (via Mobile)
I should read the reviews before purchasing. I got told to return to their US warehouse but actually they have to get ship back to Singapore. Then you can possibly get your refund back. I had to paid out of my pocket to ship my shoes back, now they are saying I have to wait till they get them in...Read More

Awful product and awful customer service
Apr 27, 2019 07:43 PM Read (via Mobile)
How a company like this is able to trade is beyond me. They have no customer service at all I am waiting on a response for a while in regards to a refund form which is ridiculous. The quality of their goods is also awful. Do not buy from them and I wish I had read reviews before purchasing. Hone...Read More

Bad customer service, messy return logistics
Apr 14, 2019 07:40 AM Read
I am very frustrated about the logistics of return and even more, the next to none customer service. I am based in Australia, when I initiated a return in January 2019, I was given their Australian warehouse address to return to, I sent my parcel within 1 day and I could see from my tracking tha...Read More

Branded but awkward
Nov 22, 2018 01:22 AM Read (via Android App)
The awkward experience I got when I purchased this bag, actually I purchased it for my mother she asked me for a bag then I searched on internet so I got this brand and read that it is an international so I thought that if it is an international company so it's products. might be good so I p...Read More

AVOID THIS BRAND LIKE THE PLAGUE
Sep 25, 2018 09:28 PM Read
AVOID THIS BRAND LIKE THE PLAGUE. BAG TORE AND LOOKS LIKE A GARBAGE BAG NOW, CAN'T USE IT FOR THAT EITHER - SO BAD, SO FEEBLE, LOOK AT THE HANDLES TEARING UP. BOUGHT IT 2 MONTHS AGO LITERALLYYY! THEY ARE SO FUNNY THEY SAID IT MIGHT HAVE GOTTEN BAD BECAUSE OF NOT USING IT. ...Read More

Charles & Keith delivery is SO QUICK
Sep 06, 2018 09:43 AM Read
Firstly, I love the designs and the no fuss materials. I am a huge fan of deisgner goods but for bags I want to be able to throw around, these are perfect. I also really like their shoe designs a lot, and have bought a few pairs previously. They aren't real leather, but the prices defin...Read More

Pathetic quality
Dec 30, 2017 02:03 PM Read (via Android App)
Hi everyone! I would say that if I have seen the most terrible quality bag till now then it is this Charles and Keith bags. I wonder that it is an international brand so, I was so excited to buy this bag coz I thought that I will. Get an amazing style quality etc. But this brand proves me Comple...Read More

Bad quality bag
Dec 15, 2017 08:06 AM Read (via Android App)
I am bough I 1 to 2 year ago for marcket store to my sister carrie this bag. I get a pair of wedges from here for a party. They are no comfortable his bag quality are not good. This bag design very old. And look like cheaps. And not to good design bags I do not like this bag style. They...Read More

Bad quality product
Dec 07, 2017 07:40 PM Read (via Android App)
Hello buyers, Today I am going to share my experienced about this bag. I have purchased this bag from flipkart online shopping site. After one wash the color of the bag was changed and the quality of the leather was decreased. This bag corner side is broken after one month. The fabri...Read More

Really simple design and not long lasting fabric
Nov 10, 2017 08:26 PM Read
I bought Charles and Keith bag from the Mall of India because I thought that since its a foreign company the quality of the bags would be good but it wasnt. the fabric of the bags had worn out after like 2 months of use and it had become like a cheap quality fabric. when I bought the bag, the...Read More

Charles and Keith Bag
Oct 15, 2017 06:50 PM Read (via Mobile)
I bought a Charles and Keith bag from their outlet in Palladium Mall, Mumbai. Within a year, the pasting of the handle started coming out. I went to the store to get it repaired and they told me that their warehouse was shifting and I should come back after a week. They also told me that the bag...Read More

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Charles and Keith Bags
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