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MouthShut Score

55%
3.02 

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1800-209-1616

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Cathay Pacific Reviews

Worst Airline
Jan 03, 2020 09:33 AM Read
I booked a return trip 6 months ago for an important event.Cathy cancelled the original return flight and advanced my return date.I missed the most important day of the trip.They never informed this change earlier so that I could change plan accordingly. Once I requested a return a day later whi...Read More

CATHAY PACIFIC DOES NOT GIVE COMPENSATION AFTER AN
Dec 13, 2019 02:41 PM Read
The flight from Hong Kong to Barcelona the last 9th December 2019 was a NIGHTMARE! After a 11 hours flight from Auckland to Hong Kong I find my next flight to Barcelona is delayed for 3 hours. The company didn´t provide any explanation regarding this issue. Once we are all passengers in the queu...Read More

CATHAY PREMIUM ECONOMY
Nov 04, 2019 04:56 PM Read
Had seen several videos on Cathay's premium economy and decided to indulge and get premium economy for my wife and myself, last month. However, it was the biggest disappointment EVER! Seriously it was not worth paying double of economy class . we flew several sectors from Chennai to Hongkong ...Read More

YOUR RATING ON

Cathay Pacific
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Cathay Pacific -- as I experienced ?
Oct 06, 2016 11:09 PM Read (via Android App)
In 2009 I got a chance to fly through Cathay Pacific as I had to travel from Delhi to Melbourne. It was very good experience coz the airplane was very much neat and clean as compared with others. Air hostesses and other crew members were very much friendly and having great Hospitality in them...Read More

Cathay Pacific
May 21, 2016 04:18 PM Read (via Android App)
The one of the best and first airliner I treveled. The great service and very friendly flight attendants. On-board food and entertainment is great . Very comfortable seats compared to other low level airliners. Mid range price but flight worth flying. ...Read More

Food onboard is stale & very bad
Apr 24, 2019 01:15 PM Read
I have traveled 4 times to Hongkong from Bangalore & back and every time the experience is horrible. Just they use the name of Cathay pacific but the service provided is worse than economy airline. Onboard crew are very rude & quality of service is poor. Asian veg Meal is unfit for human c...Read More

Name problems in booking
Dec 05, 2018 10:29 PM Read (via iOS App)
The problem I faced is quite bizzare. My nephew has to fly from Bahrain to dubai I chose cathay pacific and the ticket cost is reasonable But I had difficulty in booking and couldnt make a payment forward since my nephew dont have a family name firstname and family name and cant be left blank bo...Read More

Hong Kong based Airlines
Oct 08, 2016 04:45 PM Read (via Android App)
Cathay Pacific serves 168 destinations in 42 countries and territories on five continents, with a well-developed Asian network. The airline serves a number of gateway cities in North America and Europe, with easy connections with its Oneworld and codeshare partners, American Airlines and British...Read More

Simply Delighted <3
Mar 24, 2016 06:21 PM Read (via Android App)
Love travelling! Have travelled in this airlines a couple of times enroute to HK and A couple of other countries within Asia! Travelled in both economy and Business class, food provided is authentic Indian Food which is completely delicious and mouth watering<3 Cabin crew on board were ...Read More

My experience with Cathay Pacific Airways
Mar 06, 2016 10:01 PM Read (via Android App)
I recently went to Hongkong from Mumbai through Cathay Pacific Airways and it was my best experience in Cathay Pacific .all the services in the flight were very fantastic. when I reach Hong Kong I went to the Disneyland and there I got the ticket at the low price when I show them the ticket of C...Read More

Cathay Pacific -Amazing Airlines
Aug 16, 2015 08:01 PM Read
Went to Hong kong recently by Cathay pacific airlines from Mumbai, as a part of business trip along with my colleagues and this was the most memorable journey so far. Cathay pacific airlines is a Hong Kong based airlines and this airline was so incredible that it is hard to describe in words....Read More

Worst service ever
Jul 28, 2015 10:45 AM Read
I flew cathay pacific from Bom to HKG in february(cx696) We had a connecting flight at Hkg airport so for our next leg from(Hkg to Lax( cx898) we were at termincal gate 18 I believe and the pre boarding checks were done and when I realized that I needed to use the washroom but the gate did not h...Read More

Cathay Pacific Plus and Minus Points
May 12, 2014 12:02 AM Read
We senior citizen couple have travelled by Cathay pacific 3- times from Mumbai to SFO, via Hong Kong, and return, as we feel comfortable with one stop and direct landing on the port of entry to SFO with a short stay at Hong Kong. But the most minus point of this route is most uncomfortable se...Read More

Worst customer service!
Mar 26, 2013 01:38 PM Read
I have been a cathay customer for over 3 years now and have acquired a gold card status. However, I have received no benefits of being a loyal customer. Every time I have to reserve a cathay business class ticket I am given terrible options and put on planes that are probably 15 years old. Th...Read More

LA to Bangalore Experience
Jan 03, 2012 11:03 AM Read
Travel date: Dec 14 2011 : LA - HKG- Bangalore Plane: cramped space; cant incline the seat back by much; service: the flight crew are polite and attentive; in flight entertainment: enough movies and TV series to keep you occupied for the duration of flight; also a plane-belly cam that gives u a ...Read More

Loyalty Means Nothing
Mar 30, 2011 11:50 AM Read
I have been a loyal Cathay Pacific customer for over 10 years flying from NY's JFK to Hong Kong. They have been great till they partnered with American Airlines flying to Hong Kong in the past few years. Not only has their prices gone up significantly more than the other airlines but the serv...Read More

Great Experience with Cathay
Dec 30, 2008 01:07 AM Read
I had a great experience on Cathay MUMBKK route CX 750/751. I was sceptical at first after reading all the negative reviews here. But, boy how wrong it was..all the negative feedbacks here are just not true...or the management might have changed during the past couple of weeks. For whatever reas...Read More

Cathay Pathetic
Nov 17, 2008 04:46 AM Read
In Brief I paid $7467 for a return Business class seat SYD > HGK.  The return leg, I was put on an old beat up aircraft with a damaged seat which left me injured and in pain still to date. The airline lied and have had to jump through hoops just to get a response, and then inaedquate offer to se...Read More

Chaos: Cathay Pathetic!!
Nov 13, 2008 03:12 PM Read
It is a long story, but I would try to keep it short and simple here. My parents were flying to Hong Kong from Manchester with CX a month ago, there was one stop at the Heathrow airport in London. They experienced unpleasant and ridiculous services from the company on both outbound and inbound f...Read More

Excellent Choice!!
Oct 04, 2008 12:55 PM Read
I travelled by Cathay Pacific on two Long Haul flights between Mumbai-HK- San Francisco and NY-Vancouver-HK-Mumbai. The check in except for JFK in NY was fine. The staff was professional, friendly and helpful. I was travelling with family and my daughter . They had always given us a preferrentia...Read More

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