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MouthShut Score

97%
4.58 

Customer Service:

Product Quality:

Delivery Timeliness:

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Reliability:

1800-102-0103

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Caratlane.com Reviews

Very professional dealings and friendly as well Verified ReviewMouthShut has verified the genuineness of the reviewing consumer.

1 day ago Read

Very professional dealings and friendly as well I am very happy with the service in totality. Ms. Shikha was in co-ordination with me as expert and she was very prompt and helpful. Hope the after sales services promised will be of same quality. Please keep it up

Earrings Verified ReviewMouthShut has verified the genuineness of the reviewing consumer.
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5 days ago Read (via Mobile)

Excellent craftsmanship and excellent customer handling(Shikha, did a great job!) and delivery well before the expected date of delivery, what all you want! The product was well packed and handed professionally. Thanks CaratLane keep up the good work.

Good products Verified ReviewMouthShut has verified the genuineness of the reviewing consumer.

5 days ago Read

Hi my first experience with caratlane was amazing special jewellery constant shikha for helping me and the product is very good I'm really happy with the service ??????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????...Read More

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Great Service from Caratlane! Verified ReviewMouthShut has verified the genuineness of the reviewing consumer.
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6 days ago Read

Had a brilliant experience of buying jewellery in an all new way! Thank You Caratlane for giving us a huge platter to choose from! Especially their customer care team, Furqan was so helpful! Thank You once again Caratlane! The quality of the product is fantastic, as shown on their website. Co...Read More

Kalini nose pin Verified ReviewMouthShut has verified the genuineness of the reviewing consumer.
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6 days ago Read (via Mobile)

Wonderful experience both in terms of online shopping, coordination with your team Shikha on the product details, delivery timelines. The delivery was way ahead of scheduled promise. The product costings was transparently informed. Over all an awesome experience

 
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Does not fulfill delivery promise - ruined the day
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.

7 days ago Read

Ordered a pendant on 12th Feb for Valentine's Day to gift my wife - this is the first Valentine's Day after our marriage, so I wanted to gift her a small pendant - something she has been wanting for a long time. The delivery date was showing as 14th Feb. I checked up yesterday, it was still show...Read More

Great customer service!! Verified ReviewMouthShut has verified the genuineness of the reviewing consumer.
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7 days ago Read (via Mobile)

Have got gr8 support and cooperation and a genuine concern and understanding of the situation From Rajneesh ji nd Vignesh ji from caratlane. Mr Rajneesh has made it possible for me to stick to Caratlane.I was about to give up on the brand reliability but he helped me tremendously to be able t...Read More

The Proposle Ring Verified ReviewMouthShut has verified the genuineness of the reviewing consumer.
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8 days ago Read (via Mobile)

I am a cery fussy person when it comes to gift something for My loved ones. but I m really happy with the services provided by Ms Shikha for helping me to buy my first platinum ring for my would be. She helped me in that way so I cant have any second thought for my selection and I am really h...Read More

Great place to buy jewellery
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8 days ago Read

I love to buy from caratlane. they have more designs that we often found on any shop or nearby. its an amazing experience to buy jewelry . I often tell my friends to check out with this site. my wife love her jems as all woman does. I love its offer too so if you love to gift your love ones than...Read More

Awesome Experience
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9 days ago Read (via Mobile)

The collections are awesome and they have a wide range of diamond jewellery. If your looking for good variety of diamond jewellery than this is a must place to visit. The staffs were very helpful and friendly. Overall, very good experience and well satisfied.

Great exp Verified ReviewMouthShut has verified the genuineness of the reviewing consumer.
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9 days ago Read (via Mobile)

Service was prompt. Mona Dhamankar attended to my requirement of having the consignment delivered to me before due date pretty good. Product was also good. I really wanted to recieve it before valentines day and it was totally frown free. Usually ecommerce sites dont have personalized executives...Read More

CaratLane - to Buy Custom and Designer Jewellery Verified ReviewMouthShut has verified the genuineness of the reviewing consumer.
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10 days ago Read (via Mobile)

It has been wonderful and exciting experience to buy my Dream Engagement Ring with Real Diamond and variety of choices with its customize Option. I got INR 1000 Flat Off and Sign-up and it was a real Deal cracker as it gave me best discount which no Jewellery would do in real world for Purchase ...Read More

Great girl. Verified ReviewMouthShut has verified the genuineness of the reviewing consumer.
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10 days ago Read (via Mobile)

It was great talking to khusboo. What a nice lovely girl. Would like to meet her sometime. She definitely knows how to provide information at one go. She deserves a salary hike. That was really great and wish I get to talk to khusboo every time. Love her

The Experience is Amazing Verified ReviewMouthShut has verified the genuineness of the reviewing consumer.
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11 days ago Read

Product was not available however they made sure that they would do an exchange and they helped me in all the ways they could till the last, thank you for being so much helpful and I really appreciate the experience, Thanks a lot James for all your help, Kudos!

Awesome customer experience Verified ReviewMouthShut has verified the genuineness of the reviewing consumer.
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11 days ago Read (via Mobile)

Recently I had to replace my purchase. I talked to Shikha in caratlane and she had make my entire experience very positive and fruitful. I am really thankful to her for making it a good experience being associated with caratlane. Thanks a lot Shikha. Wish you and CaratLane the best for the fu...Read More

Great buy Verified ReviewMouthShut has verified the genuineness of the reviewing consumer.
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13 days ago Read (via Mobile)

This was my first experience with Caratlane, and pretty pleased. The delivery was on time and the product was as expected! The money due to weight difference was also returned promptly. I am quite happy with the designs and collection and buy more in the near future!

Amazing experience at your door step Verified ReviewMouthShut has verified the genuineness of the reviewing consumer.
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13 days ago Read (via Mobile)

Excellent and unique variety .I bought it for my daughter and the beautiful design really forced me to buy .thanks CaratLane for a superb experience! Will recommend to my relatives and friends to buy without any tensions.shopping at doorstep! What else is required

Excellent service Verified ReviewMouthShut has verified the genuineness of the reviewing consumer.
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13 days ago Read (via Mobile)

Gud price, nice designs, nice collections, easy procedure to ordering Specially gud work and support by Sikha She help me lot I really appericiate her support And gud customer support by her Specially Grt job by Sikha who help or support me to get my order on time . She did rea...Read More

Cartalane online customer service experience
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13 days ago Read (via Mobile)

Excellent customer service, swift and efficient from representative Bhavesh Jha. Contacted them midnight from overseas on WhatsApp and still got very informative and thorough guidelines regarding a query on ring size. Also got good information on shipping inquiries.

Queries about the product and availability. Verified ReviewMouthShut has verified the genuineness of the reviewing consumer.
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13 days ago Read (via Mobile)

It was great chatting with the caratlane support agent. Very humble and supportive. Cleared all my doubts very clearly. They also provided some other suggestions which was totally my kind of help. And I'm very happy to know everything I wanted. Good Service Caratlane.


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