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MouthShut Score

97%
4.60 

Customer Service:

Product Quality:

Delivery Timeliness:

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1800-102-0103

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CaratLane.com Reviews

Service is great
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2 days agoRead (via Mobile)
I ordered a gold bracelet i was facing a problem while placing my order my agent( Mr Bhavesh) has helped me the whole time and he ordered from befalf of me and assure me to get my order on time bery happy with the service hope for the best thanks for the great service.

Thanku caratlane
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4 days agoRead (via Mobile)
Bought a ring from caratlane online shopping... it was a wonderful experience as the customer care agent Mr. Aadil was really helpful .. ryte from the beginning he helped me choose the ryte design and size and made sure i receive my ring on time... thankuuu ????

Amazing Delivery
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4 days agoRead (via Mobile)
I needed a platinum band asap and way too urgently for a particular size which was difficult to get it through store or online in a two day time frame. But thanks to Mr Mannan Purohit who came to the rescue and helped me have my gift on time. Thankuu Caratlane Thankuu Mannan.The ring is inde...Read More

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Caratlane in the fast lane
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5 days agoRead (via Mobile)
Swati, the senior jewellery consultant, was extremely helpful in ensuring a super quick delivery. The variety and quality of the products and the assurance and backing of Tanishq have ensured Caratlane of a regular customer in me/my family. Thankyou Swati! Thankyou Caratlane! #caratlane

Thank you
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7 days agoRead (via Mobile)
I would like to thank senior jwellery consultant Swati babre for her proper response n cooperation . I ve got my ordered falling star pendant a week earlier much before time. Its so cute n beautiful . wishing you all a happy and prosperous Diwali.

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Fast delivery
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8 days agoRead (via Mobile)
I was surfing the site for a nose ring but the delivery was not on the date I wanted. Then, Manan Purohit from Caratlane contacted me and helped me with the delivery. I received my package on the exact date I wanted. I am happy with the product and its packaging style. It was very classy.

Happy Customer??
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9 days agoRead (via Mobile)
My finance had liked a earring on the website and due to diwali delivery of the product was getting delayed then my expectation but then i spoke to Bhavesh who undstood the urgency checked the stock availibity and promised me that it will be delivered by the 8th if I placed the order on the 2nov...Read More

Great Response
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9 days agoRead (via Mobile)
Happy Diwali and Great going Team CaratLane.comInterested in buying a product but wondered how to go about it being an NRI, i received a message from Swati Babre, who helped me all along to get the product delivered on time.I would like to thank Swati for her support and helping me.A...Read More

Great
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12 days agoRead (via Mobile)
Caratlane have good range of jewellery and their customer service is very supporting, I am customer since 5-6 years I think...so it’s sort of homely feeling for me to visit caratlane.This time I drop the idea of purchasing something but then I received call from Swati Caratlane Ececutive and she...Read More

Always positive response
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13 days agoRead (via Mobile)
It was and always is the best experience with caratlane and their response and recently service of Ms Swati Babre was really satisfied and happy . Hoping the same sevice nd response from Caratlane people. Offers given by you are nice but could be more options. Thank you.

Great experience shopping on caratlane
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13 days agoRead (via Mobile)
I bought a ring for my mother through cartalane from ordering till delivery it was very smooth the ring also fits well and most of all my mother loved the ring. Thanks to Mannan who took care of the order packing and the message that was to be included with the order. The order was delivered wel...Read More

Awesome service
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13 days agoRead (via Mobile)
I recently purchased a ring from carartlane. I must say , what an easy experience it was.Bhavesh helped me in getting discount code and was very prompt in his reply which made my shopping experience even more easier. Thanks Bhavesh, I'm coming back soon.Definitely recommend carartlane....Read More

Loved the service !!!!!
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13 days agoRead (via Mobile)
Dear swati Babre,I loved the way you helped with the diwali gift for my mother.. she loved that peice so much that she made me order it again, and made sure that i am ordering it.. and also even if i messaged you at night you helped me.With your help i could gift such a beautiful peice t...Read More

Caratlane The Best Online Jewellery Shop
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14 days agoRead
I really liked the concept and variety of caratlane . Thousands of products to choose. Great designs with discounts. I got confused with the size and design of the ring but Mona helped me a lot throughout the process. She also gave me actual images of rings to choose from. Her understanding and ...Read More

Cartlane always perfect on my expectation
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14 days agoRead
Got a ring from cartlane can’t tell u how beautiful it is. Loved everything about it from customer experience to product demo. Special mention about Mona the senior customer executive who helped me to select the ring. They most innovative design they have. Being my second purchase from cartlane ...Read More

Caratlane is Awesome
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14 days agoRead (via Mobile)
I have ordered 2pieces of nose rings for myself as caratelane has an amazing collection.It was a small piece of jewellery even then the packing was so beautiful. I loved it!!!! I have received the order within 2days with the help and Co ordination with Mona.Thank you Mona for all your assistance...Read More

Thanks Mona for your assistance
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14 days agoRead (via Mobile)
I was searching a ring for my engagement but I couldn't found it at any shop the issue is size just I have checked on cartlane and I found one for that Mona helps me lot she did everything possible. Thanks for make it in time.So thanks a lot for you assistance.

Thank you Mona
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14 days agoRead (via Mobile)
I bought a pair of bangles and Mona ably assisted with everything. She shared useful information regarding product. Accurately shared pricing details and helped me with shipping and delivery. I really liked how she went about the whole process without being too pushy or hasty.

Awsome product
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14 days agoRead
I have ordered an gold ear ring from caratlane, I had a word about the product with caratlane executive Miss Mona Dhamnakar, She assist me very well, I just received the product yesterday, within 2days of my order.it looks very nice and quality is good. I will gift this to my sister. Thank you s...Read More

OM Pendant
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14 days agoRead
I Purchased this for my sister on her birthday and she loved it. It was just amazing purchase for the first time with Caratane . Special thanks to Mr Bhavesh Jha, he described me all the direction and points related to the product also told me right way to deliver the product on time.

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