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MouthShut Score

38%
2.40 

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British Airways Reviews

Poor service, shoddy plane, unpleasant cabin crew
Feb 15, 2019 04:58 AMRead
My husband and I flew on British Airways flight BA-228 from Baltimore to London Heathrow leaving on the 12th February 2019. Every aspect of the flight was poorer than what any of the low budget airlines have to offer.The plane itself was shabby and dated. The seat reclining facility did not ...Read More

British Airways Cancelled Flight book
Jan 18, 2019 06:00 PMRead (via Android App)
British Airways cancelled my flight for 17th january from india to the America without warning. When my travel agent tried to get information on a refund or another flight on the same date, they did not respond properly. They only choice I had was to book another flight at a later date which is ...Read More

Avoid this Airline
Jan 18, 2019 09:53 AMRead
I travel frequently and had one of the worst experiences I've ever had with British Airways. I was in Barcelona for just four days so had one small bag which they asked me to check. Due to BA's negligence, my flight from Barcelona to London was delayed causing most passengers to miss their conne...Read More

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Fradulent practices of British Airways
Jan 17, 2019 11:31 PMRead
I want to bring to the attention of BA Senior Management and to the wider public(potential passengers/customers) certain sharp practices that BA indulges in to defraud Indian/Asian customers.My wife bought tickets on Expedia for our family to fly from Amsterdam to Bangalore(our home city) wi...Read More

Denied check-in to BA flight (Brussels - Heathrow)
Dec 25, 2018 04:53 AMRead
Today I had a terrible experience with British Airways. My family(my wife and 8-year old son) was not allowed to check in to a British Airways flight scheduled from Brussels(Belgium) to Heathrow(UK) this morning. It’s the first leg of their journey, followed by a connecting British airways fligh...Read More

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Unreliable Services of BRITISH AIRWAYS
Jul 30, 2016 02:45 PMRead
Dear All, I want to advice you all not to utilize BRITISH AIRWAYS services, it’s not at all reliable if it’s coming to the safety and security of your luggage and valuables. I lost my Check In suitcase, which consists of my shopping of more than 85 thousand rupees, in hands of this pathetic Airl...Read More

Travelling with the Best
Mar 15, 2018 11:38 AMRead
I recently got an experience to travel by British Airways and was excited to as it was my first time with this Airlines. I was surprised by the passengers boarding as their priority check in, Only when I entered the flight did I understand the boarding is done as per their seating inside, so as ...Read More

Worst flight and customer service ever
Jan 10, 2018 07:50 AMRead
Bad customer service, unprofessional service. Do not care about helping people. If they make a mistake they just do not care and do not try to help but they tell you to just leave and they cannot help. British airways at San Diego airport just told my wife after a flight delay for 2 days that sh...Read More

Amazing Airways
Sep 14, 2017 11:15 PMRead (via Android App)
British is among the best airlines I have travelled so far and it is to be the best airlines ever.The airline staff in air and ground are amazing and respond quickly towards an inconvenience facer by customers on flight.British airways have good spacious seats inoder to make the passenge...Read More

TRAVEL STORY WITH BRITISH AIRWAYS
Mar 16, 2017 01:35 AMRead
Generally people do recall their first international flight as it leaves the imprint on their minds and heart, in respect with certain points like comfort of the journey, hospitality of the cabin crew members and food etc.altough on board it was splendid and seating's were comfortable and time t...Read More

Flagship of UK
Jan 08, 2017 07:17 PMRead
The airline that started with one passenger now serves 35 million of tea cups to more than 40 million cups every year.British airways is the flag carrier of UK and apparently is largest airline based on fleet size. This airline serves more than 160 destinations worldwide. Here are few of rea...Read More

British airways business class is worst.
Nov 17, 2016 12:23 AMRead (via Android App)
I was travilling from mumbai to london by british airways 198 boeing 777 on 15 sept, route is a new one, so I guess you can expect tooth problems. I found a serious one in that for a 12 hour flight, there were only two toilets available in Business Class which was fully booked - 60 passengers Th...Read More

Airlines which could make big but NOT as of now!
Nov 11, 2016 07:20 PMRead
I travelled to Toronto couple of times, both via BA. Let me come directly to the point.In terms of the support staff, the air-hostesses and stewards and their attitude towards the passengers is a little rough. They wouldn’t help you to place your hand carry above you- though it’s not part of...Read More

Best
Dec 29, 2018 03:11 PMRead (via Android App)
This is very good. Staff seviece is very good. And all services is also good I am use rhos. And I think this is very good .staff service is also very good This is very good. Staff seviece is very good. And all services is also good I am use rhos. And I think this is very good .staff service is a...Read More

Poor customer service - Avoid BA at all costs
Dec 28, 2018 07:36 PMRead
Poor customer service, did not answer my query/complaint. In fact, they didn't even acknowledge any of my emails, even with a standard response that my email has been received and will be actioned.In summary: a budget style of cheap customer service(more accurately, there is NONE!) but WITHO...Read More

Lovely Journey........
Aug 31, 2018 11:02 AMRead
My parents and I were planning to Travel to the UK. There was no itinerary nothing. We were between perplexed with this travel idea. But all thanks to British Airways they made our journey amazing. British Airways made it extremely smooth for us to travel to UK and on time our return journey was...Read More

From bad to worse: shocking conditions and service
Jun 14, 2018 03:56 AMRead
While trying to check in, I learned that the airline unilaterally downgraded me to economy while I paid premium economy. I called the customer service, which kept me waiting for nearly two hours on the phone to tell me they are sorry they won’t take any corrective action.This is one last dro...Read More

Nice
Oct 26, 2017 02:02 AMRead (via iOS App)
The british airways is very good flight to travel a any where and I am very happy with the british airways they all are corporate everyone and the services is very nice and the dinner is awesome and we finally reached in manali the view of landing is very beautifull and I am fell like I am in he...Read More

British airway
Aug 28, 2017 11:01 AMRead (via Android App)
British Airways is quickly becoming a low quality, low cost services, but premium priced airline. Apart from removing food from their services and replacing it with Marks & Spencer buy-on-board menu, on that particular flight, they even managed to run out of food for those who were willing to pa...Read More

Mobility Issues-They Don't Want You
May 25, 2016 10:51 PMRead
Worst airline customer service ever. The call center is challenged in using English and will cancel your ticket if you have mobility issues. Worst airline I have dealt with for disability related concerns. They have a rule that only allows you to call three times, and they hang up on your the fi...Read More

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