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MouthShut Score

15%
1.46 

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Brandfactoryonline.com Reviews

Big Fraud
Oct 19, 2020 11:25 AM Read (via Mobile)
I have already paid money for buying the t-shirt from Brandfactoryonline.com website. But I received the message after paying the money that the item is out of stock. Now no body is giving reply when I will get my money back! ...Read More

Most useless company and management
Sep 04, 2020 04:22 PM Read (via Mobile)
Had ordered 6 products online of which 2 that were delivered were wrong items. Placed a return pick up for them 18 days ago. 1 got picked and other one is still with us. Refund is not happening since they are not taking the product. DO NOT BUY FROM THIS FRAUD COMPANY ONLINE!!! ...Read More

No customer support
Sep 01, 2020 07:18 PM Read (via Mobile)
Won't say much, just buy after trying to connect their customers service. Bet you wont. I wish I could give them -ve rating. ...Read More

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Great deals and offers on famous brands
Nov 02, 2019 06:33 PM Read (via Android App)
I used to wear local brands because the famous international brands are very costly. Brand factory solves this problem of mine. I remember that diwali when I was tired of seeing costly clothing product, I visited brand factory website and there were so many branded product which were in a great ...Read More

Worst website for ordering
Oct 11, 2019 04:30 PM Read
Extremely bad experience with support team. Ordered 3 items then returned due to bad quality. After 4 months still they did not refunded. I had called 64 times on support number. Each and every time shamelessly they replayed as "Refund will process within 7 days" ...Read More

Do not purchase from here
Jun 16, 2020 03:52 PM Read
Another such bad experience I encountered on brand factory online Shop. They cheat customers by not crediting the customers expired cash back due to closure of operations because of COVID 19 despite promising refund initially. My cash back amounting to ₹720 was not given back despite promised on...Read More

Brand factory
Dec 09, 2019 07:51 PM Read (via Android App)
Brand factory is brand and the biggest store in India me and my whole family in any time we go only in brand factory because it is the brand and there are many stores in Pune all over India we are getting different types of brands in brand factory like buffalo Woodland Levis and many more and if...Read More

Deceptive and Fraudulent Practices.
Nov 30, 2019 12:04 PM Read
I have ordered twice from here: First Order: Product was good and timely delivery, but didn't fit me so I requested for refund. It's been 1 month and still the product hasn't been picked-up, they just keep giving me time after time. Second Order: Ordered on a promocode of cashback. T...Read More

Shitty service and products
Nov 26, 2019 09:58 AM Read
Hopeless bloody service. Even after 3 months I am waiting for refund for 4 items and they always parrot out "refund in progress". Even on FB, they don't respond. NEVER order from this shitty place. ...Read More

Refund policy headache and poor service
Oct 08, 2019 08:02 PM Read (via Mobile)
Hi all, Very worst online site brandfactoryonline.com i have purchased 5 items on the same site.but found its poor customer service. i order for refund one item out of 5.he gives me refund in future pay wallet instead of source account.there is no option to take this money into my bank acc...Read More

Never Again. These people SUCK.
Jul 21, 2019 10:03 PM Read
My very first order with brandfactoy online. It has been more than 3 weeks now, I have not received my order. They charged my credit card right away. I have tried emailing the but there is no response. I called them quite a few times but was placed on an endless hold everytime. It is impossible ...Read More

Worst service !
Oct 03, 2019 08:22 PM Read
I have placed an order though online and forgot to apply the coupon code. Hence I called the number provided and no one are picking up my call. I even tried calling through alternate mobile number and even no one are picking call. Called on weekday from 1.00PM to 5.PM tried multiple times. Th...Read More

Worst app
Jul 18, 2019 11:28 AM Read (via Android App)
Worst online shopping app they never send what u order always get wrong item. Delivery charge is too high And delivery is also poor. ...Read More

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