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Worst website for ordering
24 days agoRead
Extremely bad experience with support team.Ordered 3 items then returned due to bad quality. After 4 months still they did not refunded. I had called 64 times on support number. Each and every time shamelessly they replayed as "Refund will process within 7 days"

Refund policy headache and poor service
27 days agoRead (via Mobile)
Hi all,Very worst online site brandfactoryonline.comi have purchased 5 items on the same site.but found its poor customer service. i order for refund one item out of 5.he gives me refund in future pay wallet instead of source account.there is no option to take this money into my bank acc...Read More

Worst service !
Oct 03, 2019 08:22 PMRead
I have placed an order though online and forgot to apply the coupon code. Hence I called the number provided and no one are picking up my call. I even tried calling through alternate mobile number and even no one are picking call.Called on weekday from 1.00PM to 5.PM tried multiple times. Th...Read More

Great deals and offers on famous brands
2 days agoRead (via Android App)
I used to wear local brands because the famous international brands are very costly. Brand factory solves this problem of mine. I remember that diwali when I was tired of seeing costly clothing product, I visited brand factory website and there were so many branded product which were in a great ...Read More

Never Again. These people SUCK.
Jul 21, 2019 10:03 PMRead
My very first order with brandfactoy online. It has been more than 3 weeks now, I have not received my order. They charged my credit card right away. I have tried emailing the but there is no response. I called them quite a few times but was placed on an endless hold everytime. It is impossible ...Read More

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Worst app
Jul 18, 2019 11:28 AMRead (via Android App)
Worst online shopping app they never send what u order always get wrong item. Delivery charge is too high And delivery is also poor.

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