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MouthShut Score

41%
2.34 

Customer Service:

Product Quality:

Delivery Timeliness:

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+91-22-33551000, +91-80-33551000, +91-40-33551000

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Bigbasket.com Reviews

Badly developed app and even worse customer servic
4 days agoRead (via Mobile)
I downloaded BBDaily this morning and promptly added INR 2000 to my wallet because I wanted the additional free stuff of INR 1300 they advertised I would get. Beware, there’s a BIG T&C applies here and you don’t get the free milk or bag unless you subscribe for milk for a period. The bummer star...Read More

Wost service - BEWARE
Mar 14, 2018 03:46 PMRead
There are several aspects in my complaint - they are listed below in serial order. I am a BB customer for long and during this time I have witnessed their service declining - from bad to worst. Some details are given below.1.Customer service - BB will never respond to your emails and feedbac...Read More

~*The Basket of Comfort*~
Oct 18, 2014 07:37 AMRead
E-Commerce was a dream a decade ago. Net banking was a risk 5 years ago. Now with general awareness we are no longer scared to shop online. In case we decide to use a new website we go through reviews online. I always prefer being safe when it comes to shopping online. I used most of the popular...Read More

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Pathetic experience with Big Basket
16 days agoRead
Ordered a crate of eggs, after couple days noticed there was foul smell in the house and opened the packed egg tray, BB has send rotten egg which is full of worms. Attached the video for reference.

Bigbasket black review.
Feb 17, 2019 03:17 AMRead (via Mobile)
Hi ,The bigbasket order id: DX-MNOFVO-70641433-130219 was never delivered. You have change the time slot by your own without my permission. And after that sent a delivered message without delivering the goods.This was the first time when I use your website for groceries and you'd give m...Read More

Online Shopping has taken the industry by storm. With hectic lives and busy schedules, everyone prefers to shop online. It is convenient, easy and offers you a large variety of options. Here, we give you a brief know-how about online shopping and some tips to make online shopping safe and stress-free.
Worst quality of products
Feb 03, 2019 04:46 PMRead (via Mobile)
A picture is thousand words...so need for me to write anything. The pictures are sufficient to explain the quality of the products delivered by Big basket. This is not the first time we have got such spoilt products and there is no way to initiate a return.

Big basket or a big disappointment.
Jan 14, 2019 07:20 PMRead (via Android App)
Hi everyone!Today I want to review one of the well known online product delivery chain called big basket.As this service is not available in my city I was never in buying with big basket but since as for last few weeks I was in ahmedabad I was not known to local markets so I just ordered...Read More

BigBasket not so great.
Nov 25, 2018 09:08 AMRead
The large online supermarket which wants to dominate India and wish to be bought by Amazon first needs to upgrade their service. Delivery is irregular and unreliable, sometimes the delivery person does not even show up. Their frozen foods many times arrive at your house defrosted, as their deliv...Read More

Amazing and Super Fast
Nov 18, 2018 06:05 PMRead
Well, this review comes after my 14th order from bigbasket, and they have never ever disappointed me till date. All the items are delivered in the best possible manner, whether it be food times, groceries, kitchen utensils or health products. The delivery is so convenient and can be scheduled as...Read More

Average online shop
Oct 09, 2018 11:48 AMRead (via Android App)
Friends, Today I share with you my personal experience of BIG BASKET online shopping. Some time ago I have created my account in BIG BASKET . If I say about the coustumer service then they are ok, but there is a great lack of them that it is not available everywhere. Product quality of BIG BASKE...Read More

Froud company
Oct 07, 2018 09:36 PMRead (via Mobile)
Billed for all items but does not deliver all items. Item quality is useless particularly fresh veg with high price.Call center is not active for solving complients. Rather is useless. So if you are using big basket please check it 100 times because they are froud.

Big basket is worst
Oct 07, 2018 03:20 PMRead (via Mobile)
Worst customer service. They deliver wrong products. Talk to customers badly and then when you complain they deactivate your account after taking your money.When you call these people they don't talk and resolve problems and arrange a call back but nobody calls to resolve.The customer su...Read More

OK Service .... satisfactory.
Oct 02, 2018 12:19 AMRead
Big Basket is providing just an OK service. Since other online groceries are poor in service and stocks BB is somewhat better.Main flaws are-1) Diffident selling- In case of rains or holiday or festival for no rhyme or reason BB starts showing cold feet. They start throwing disclaimers o...Read More

Makes Every Basket Big!
Sep 23, 2018 10:07 AMRead (via Android App)
Its one of the best and one of the highest grossing app on Playstore. Has some very nice offers. The people with disabilities can order their monthly ration from it with a bit less rates. Their delivery service is also nice. Once I ordered from bigbasket they forgot to bring a packet of chips wi...Read More

Beware of their cheating
Sep 20, 2018 10:24 PMRead (via Android App)
Hi friends I have use this website and done online shopping two times and I am very dissapointed by their service because first time they deliver me a wrong product as my product was exchange by other and second time the product they deliver was of very cheap quality.I am very big fan of Sha...Read More

DELIVERING BAD QUALITY PRODUCTS
Aug 24, 2018 09:47 PMRead (via Android App)
Hi,These days we can order everything including the groceries, vegetables everything that too with same day delivery.When it comes to getting quality products then one name that comes to mind is big basket.I too used to order so many things from big basket considering the fact of tim...Read More

Big basket
Aug 22, 2018 01:31 AMRead
I always used different online services private. I ordered vegetable from it. They are poor service provider.Big basket asks the buyer to select a date and time for receiving the delivery. But the receiving item did not match with the available slots. they delivered item at late time.The...Read More

Spoiled Veggies
Aug 19, 2018 07:51 PMRead (via iOS App)
Hello Friends,Today I would like to share with you my experience with Big Basket. I have tried it almost 3-4 times but the experience was never good with vegetables. All other stuff it is fine but whenever I ordered Veggies, I have faced below issuesVeggies were never freshMost of th...Read More

Got expired product
Aug 11, 2018 08:31 AMRead (via Mobile)
While I have been ordering from Bigbasket for quite sometime the issue seems to be their customer service. It takes a while to resolve things. I recieved expired product and they charge for replacement and refund later. Why do I go through this harassment when I have been delivered expired produ...Read More

Worst payment gateway
Aug 06, 2018 06:51 PMRead
I tried big basket services 6-7 times in Chennai. Every time I got deceived by the poor customer care.Most of the frozen items or cut vegetables are very bad. I tried pomengrade, cocobut, pinnaple, while opening from the packet the  rotten smell comes out. Bread are by default expired once t...Read More

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