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MouthShut Score

27%
1.78 

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Big Laundry, Chennai Reviews

Worst Service !
Nov 02, 2018 10:16 AMRead
I am using Big Laundry from Sep 2018 and from what I have experienced until now, I feel that I have taken a very bad decision.They promise you delivery in 72 hours at the time of collecting money for subscription, but in the last two months out of 15 occasions, atleast on 5 occasions they ha...Read More

Big laundry is Best laundry services in chennai
Aug 15, 2017 06:52 PMRead
I have used laundry services for big laundry its very good professional services and reasonable price. They provided good response and returned my cloths after well laundryThe Customer support responded as good since begin the service. Really its good service than others. I suggest their ser...Read More

Worst service ever
May 06, 2017 09:06 AMRead (via Mobile)
Pl do not use the services, this company is fraud and they are expert in cheating the customers. You will have to literally run after the service guys to get your closet held back. It's a big head ach, they ignore your calls so easily, it will be damn frustrating for you.

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Big laundry
Apr 20, 2016 11:03 AMRead
I have given my silk saree worth of 1.5lakh which one affected a lot because of curry to them for dry cleaning. I dint thought they would care as much they cared. Really happy about the saree. It looks like a new saree. Also, there were no damage.Love it. I 100% satisfied. and also, delivere...Read More

Very poor service... Do not waste your money!
Jan 12, 2016 06:29 PMRead
Pickups were missed for 3 consecutive weeks out of a 4 week subscription! Delivery of first pickup was delayed by several days with a few clothes that were lost and returned only several days later, along with someone else's clothes.I also hated the fact that they sewed in the laundry tag in...Read More

#synopsisDesc#
BIG LAUNDRY WASHES CLOTHES NOT DIRT OR STAINS
24 days agoRead
The Big Laundry being started in Chennai around 4 to 5 years ago are some how rather sustaining and surviving in the Garment Washing Industry in and around Chennai and they were doing substandard and un professional approaches and receiving of those Soiled and Dirty Clothes from us in very odd a...Read More

Superb!!!
Nov 23, 2018 01:49 PMRead
Good service value of money. I have used laundry services for big laundry its very good professional services and reasonable price. They provided good response and returned my cloths after well laundryThe Customer support responded as good since begin the service. Really its good service tha...Read More

Poor service
Nov 21, 2018 04:28 PMRead (via Mobile)
Pathetic service which i never expect from big laundry.I have many ither nearby laundry in my area but i trusted them so much and registered myself. They miss to pick up my laundry every week and now its been 7 days my 30 psc of garments are still not being delivered. I wrote an email to the are...Read More

Awful service
Nov 17, 2018 12:26 PMRead (via Mobile)
I first and perhaps last transaction with big laundry. Fortunately I subscribed for lowest package for dry cleaning of 5 garments. Garments picked up after 7 days and its been 22 days now...havent got back my garments. Not sure who can I escalate this to.....or tje only way is to write to consum...Read More

My experience with Big Laundry
Nov 13, 2018 11:46 AMRead (via Mobile)
I had a very good experience with Big Laundry. Very professional and I have also suggested my friends about the same. They seem to be satisfied customer as me.Their attention to detail and service is remarkable.I am completely satisfied customer. I would also recommend others the same....Read More

Better service
Oct 09, 2018 05:23 PMRead (via Mobile)
I got an excellent service from them keep the work continues . The value of money really meets. Got their information from one of my friends as they said I have approached them and I got better serviceI am satisfied enough, I wanted to use their service again to make sure about the quality of se...Read More

Good service
Sep 24, 2018 12:29 PMRead (via Mobile)
Best laundry service with reasonable cost.Good customer support staff they will address the issue immediately and solve it. Am happy customer . Have reffered my friends. keep up the good work. . very useful for working women. App should be friendly to use.

Excellent service
Sep 21, 2018 01:56 PMRead
Solves my biggest pain point. They come, pickup and deliver at my doorstep. They offer many subscription options to suit the needs of any type of household. You could pick one that best suits you. Pricing is cheap and affordable. They give good service as well - washing and ironing

Big laundry
Sep 19, 2018 03:03 PMRead (via Mobile)
I have been using Big Laundry services for past 9months. They are prompt and professional. Im extremely happy with their services. A special thanks to Ms. Divya for her assistance. Im extremely happy with their dry cleaning and steam press. keep it up

Probably good for Bachelors
Sep 14, 2018 10:45 AMRead
I have chosen twice Big Laundry service. One for one time drycleaning around 5-6 months back & last month for a month laundry service.My experience & reason to give 2 star are as follows:Continuous follow up to be done for pick up. The app is not updated to opt for follow up pick ups....Read More

BIG LAUNDRY - BIG CHAOS
Sep 04, 2018 04:39 PMRead (via Mobile)
Gave few garments to Big Laundry first time . Have 12 garments received only 11 . They have no quality control to even check and match the number of garments received and dispatched . Also for some funny reason they fold the blazers and the suits which makes it more wrinkly than before .

False Promise
Aug 31, 2018 06:53 PMRead (via Mobile)
I was promised for a 1 gram gold coin. Close to 40 days it is getting delivered. Every time we call they say in 2 days it will be delivered. Service manager is not picking the call. Absolutely poor customer service. Pickup and delivery are happening as per the schedule but marketing offer is not...Read More

Pathetic Laundry Service!!!
Aug 18, 2018 02:23 PMRead (via Mobile)
I had read quite a few bad reviews about this place and experienced one for myself. They kept on stalling the pickup as a result, I lost 5 days, thereby discontinued their service. Their customer service is also useless. Don’t waste your money on this!

NOT SATISFIED
Jul 21, 2018 12:29 PMRead
Because of some offer went for one month scheme and most of our worthy garments were spoiled. One shirt got coloured. One Linen shirt has faded off. One of the saree was damaged during the wash.It's worth only for bedsheets and curtains.Also for jeans pants and other hard dresses only....Read More

Chrysalis Home Needs
Jul 10, 2018 10:49 AMRead (via Mobile)
Bad service. After repeated requests the delivery is yet to happen. Everytime I call, they say that it's in process and delivery should happen within 24 hours but apparently Big Laundry's definition of 24 hrs is yet to be included in the thesaurus.

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