This is one of worst scam site its not ready to deal with international buyers they will ask you to visit local custom office what if you are far from customs then you come in trap after the month when your product arrives(if it will arrives, yes very pathetic dispatch with no tracking you will be on your never thinking weather they shipped or not this is just to compel buyers to opt for better courier by paying huge charges) here are some proff
1.proff no 1 purchase already crossed 30day no tracking I dont know weather they dispatched it or just keeping my money to themselves for there use for more than 30 day they replied like auto mail I used some harsh mail that are you kidding are you guys serious then I got this mail
Dear Vivek singh
Thank you for placing an order on Banggood. We appreciate your patience in waiting for the delivery of your order 43877851.
The expected shipping time to your country is 10 -30 business days and it varies based on each carrier.
Due to some exceptional circumstances beyond Banggood's control(i.e. delays caused by slower customs procedures, import restrictions, strikes or natural disasters).
We suggest you wait for some days more since your parcel is already in transit.
proff no2 goods stuck in customs after coming for so many days they are asking me to go to customs I live 1500km away from that custom really these website is joke
Dear Vivek singh,
Thank you very much for shopping with Banggood.com .
Your order 44300355 was shipped out on 02/12/2018 with tracking number EH002335015SG by EMS .And we are writing to confirm with you whether you have received it;if not you can check it on
After entering your tracking number the page will update to show your order status. Please see the information below for an explanation of each status.
"Transit to Destination Processing Facility" Parcel is still in transit to your country, please check status again in a few days .
"Arrival at Destination ": In the next few days you should go to your local post office or contact them to see whether the parcel has arrived.
"Delivery attempted, unsuccessful": You should contact the local post office and get your ordercontact them to see whether the parcel has arrived.
"Held by Customs at Destination": You should contact the local customs as soon as possibleas they have held your order and may charge you a tariff or tax to release it .
If you have any other questions, please feel free to contact us through
Kindest regards,
Banggood Team
Than I say some harsh words again this reply came
Dear Vivek singh,
Thanks for your mail.
For your order 44300355, could you please track your order with tracking number in this link:
Please note the newest tracking information shows your package has been held by customs:
2018-02-28 16:35India, KOLKATA FOREIGN EMS, Record item customs information(Inb), Air, Retention Reason: Retained by customs for unspecified reason
Could you please contact the local customs?
Best regards,
Metal
I Gain wrote I can I am too far from customs and its cost is only$10 I will not go to customs even if was in same city youll sepnd more time and money on petrol just to get to customs really these chinese.then I got this mail
Dear Vivek singh,
Thank you for your email.
For your order 44300355, since you can not contact the custom, you are welcomed to select one of the following solutions after your order has been returned to us:
1.Request a refund of this order minus the shipping fee .
2.Pay for the shipping fee to request a reshipment of your order.
Best regards,
Metal
so they are going to refund when they will get back the goods more than 30 day it came 30 day it will go back(if it goes back) they will keep money for more than 60 day these guys just need slap in there .now you buyers decide weather you want to get in their trap buying should be pleasant experience not that you are on nerves all the time when you buy from there how I get into this trap because when I bought first time I received the good very fast was pleasant experience then I bought 4 things and I am still struggling with them I only have one word.fill in the blank yourself consumers
sorry for typos and grammar will not go through to correct it
- Thank You! We appreciate your effort.