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28%
2.17 

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American Airlines Reviews

American Airlines
Sep 17, 2017 09:34 PMRead (via Android App)
Well. Im not going to say they are the best airline but definitely not the worst. I love how most of my flights had our own personal screen for viewing movie, music, etc. They had a lot of movies that just came out. They have always been helpful when needed. They havent always had the best staff...Read More

Police accompaniment
Apr 18, 2013 10:24 PMRead
I have never been treated as poorly as I was on my arrival to DFW airport. Upon arrival we were told that we needed to wait in line to receive our hotel and meal vouchers. While waiting in line for over 3 hours, I tried to ask questions about the procedures and what needed to be done to expedite...Read More

Unbelievable
Jan 13, 2013 11:16 AMRead
OppressionI was flying from New York (La Guardia) to Detroit, as I walked in the plane I was asked to leave my carry-on luggage outside, once I got to my seat I noticed there was plenty of room to fit my bag and others, so I asked the flight attendant if I could do so, without acknowledging ...Read More

YOUR RATING ON

American Airlines
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Best airline
Apr 23, 2016 12:08 AMRead (via Android App)
This airline is the best airline and it's services amazing the food service, which was the main interaction with the crew, was poorly presented and unattractively arranged. I wish US flight crews would travel on foreign carriers from time to time just to see what style means when providing servi...Read More

Terrible, terrible treatment of a single mom.
Jan 10, 2013 01:39 AMRead
I am a PhD student who has been flying around the country for the month of January. I had a round trip ticket to Florida, but could not make the first leg of my trip because I had a new scheduled interview in another state. Once with a different airline, I did not show up for the first leg but c...Read More

Very Old Airhostesses with an attitude
Nov 15, 2011 10:10 AMRead
Just had a displeasure of using American Airlines from Chicago to Delhi. Air Hostess were 75 years older ladies with attitudes. Service was horrible beyond imagination. They don't serve alcohol to begin with and charge for it. Once food was served after being airborne for an hour or so.Then ...Read More

Robbed by these thiefs
Apr 09, 2011 10:41 AMRead
American airlines just robbed us for $407.10....they said they would fix the problem for an extra $471. 00...we told them from and to, they put the ticket from some were 6hrs away from the place we ask.And still they said it's our fault. verify everything they said...write down everything , ...Read More

American Robbers Airline
Jul 09, 2009 10:22 AMRead
I repeatedly had the most frustating experiences with American Airline. In various experiences I realize that they leave no opportunity to exploit customers where ever they can. They issue you vouchers and then put severe restrictions on their use.I bought an international ticket for my fami...Read More

American airlines comfort
Jun 01, 2009 01:51 PMRead
American Airlines flight attendants are an important part of our quality product and, in more than 75 years of flying, we have sought to employ the very best people to serve our valued customers. In the words of American Airlines long-time president C.R. Smith.Flagship Suite First ClassA...Read More

Flying ORD-DEL is pretty decent... in biz class
Feb 26, 2009 09:18 AMRead
Used my systemwide upgrades to get a bump up from coach to business for this leg of my journey. The aircraft American uses is one of the two possible for such long duration flights.The other competitor is obviously from Airbus and the Boeing aircraft that American flies is very competitive. ...Read More

Cool but strict airline, huh?
Feb 16, 2009 09:49 AMRead
I flew from Lexington to Chicago on American Eagle, and from Chicago to Delhi on AA. It was a pretty comfortable experience, I'd say.I flew economy, and the seats were pretty good with leg space as compared to United. The Indian food didn't taste that good on the flight. I go hungry on most ...Read More

Poor customer service and lack of customer care
Jan 26, 2009 10:47 AMRead
I had a flight on American Airlines going through Miami to Dallas and AA failed to look at the time between these flights, because of the time for customs and security there was no way for me to make my flight. The counter person told me it was my fault for not checking all the way to Seattle. W...Read More

Lost Baggage Both Directions
Dec 31, 2008 06:43 AMRead
I took a trip to relax and recharge on the tropical island of Puerto Rico on December 9, 2008. American Airlines lost my bag. I received it the following day, I had to return to San Juan Airport to get it. If that wasn't enough, on my return trip to San Francisco on Dec. 16, they lost my bag aga...Read More

Nice Experience with American
Sep 08, 2008 03:00 AMRead
Last week, I flew on American Airlines from London Heathrow to Chicago. This is my experience. I travelled Economy.Check in was smooth, Adequate number of counters were open, so I did not have to wait long. Staff was courteous and friendly. Security on American Airlines is tight, which is ok...Read More

So much for Berating Air-India
Jun 10, 2008 11:14 PMRead
In the earlier days, I wrote a review on Air India, not coz I was totally in love with the airline, but just to counter the many reviews out there that were proclaiming how bad the airline was. Now just how this is related to this review is something I will come back at the conclusion. For now t...Read More

Never fly AA by choice
Jun 08, 2008 07:37 PMRead
Recently I flew from New delhi to Chicago, New York, Buffalo, washigton and back by AA. The meals were below standard. they do not serve any alcohol(of course they are most willing to sell it.). Most of the air hostesses are old, unsmart and very officious. You do not feel welcome aboard.Eve...Read More

It was fine!
May 12, 2008 10:41 AMRead
I flew AA2210 Yesterday from LA for Dallas on 737 aircraft. In less than 5 minutes, I managed to be at the boarding gate as it was quicker to check-in ourselve, we just put the record locator on th check-in screen. The flight time was 2 hour and a half departing LA at 2410, and arriving Dallas a...Read More

Pretty bad overall
Mar 14, 2008 12:46 AMRead
Let me start by saying that I've never flown American on any long-haul flights.  However, based on a recent short-haul flight between New York and Toronto, I guess I can consider myself lucky!  I usually fly Continental and Delta within the US, they are not great but OK and that's the best you c...Read More

The Colossal amongst the ordinary.
Jan 01, 2008 05:46 AMRead
Weekly AA traveler out of its largest hub city here.AA escaped bankruptcy by a tooth and is still afloat but there are teething problems.As a routine traveler I know when an counter agent is BSing, and the quantity of BS has increased five fold. Primary reason for this is that the aircra...Read More

Fly AA if only if you HAVE to
Nov 09, 2007 11:23 PMRead
I have flown AA coach class multiple times between Dallas and NYC and maybe this feedback is biased due to the class I have flown and the fact that I am used to Indian "actually warm" hospitality. Nevertheless, I am told AA is the better egg in the basket of american airline companies. I will on...Read More

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