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Alitalia Reviews

No customer service and support
Dec 07, 2019 11:28 AM Read
Please never travel by Alitalia - they do not have any customer service and even if you try and reach them the customer service is extremely poor and they never respond to any complaints submitted on their website They are never bothered about customer issues ...Read More

Horrific ALITALIA flight
Aug 05, 2019 06:55 PM Read
WATCH OUT FOR Alitalia FLIGHTS! Dearest Vegans, Vegetarians and people that request special meals for non-medical reasons I have just had the most horrific flight with Alitalia that one can imagine I flew with Alitalia on Monday 29th of July from Amsterdam, Holland to Johannesburg, Sout...Read More

Alitalia fraud
Jun 14, 2019 12:32 PM Read (via Mobile)
Alitalia has fraudulently taken Rs.65000 from my account just because I was traveling from by this airline. I booked my tickets online from Rome to Budapest on 20th may nd was charged Rs 38682. , then I booked tickets from Prague to Rome on 22nd may nd was charged Rs.48213, for a flight on 27th ...Read More


Alitalia poor Service from Airport Staffs at Rome
Aug 04, 2017 01:48 PM Read (via Android App)
If I coming back venice to India after finished my holiday my starting destination is Venice to Rome and Rome to Abudhabi( Alitalia) and Abudhabi to Trivamdrum( Etihad) . If I enterted into Rome Airport I just asking the Alitalia staff were I get this boarding pass no one listining my wards some...Read More

Alitalia Robbed Me
Feb 10, 2012 07:18 AM Read
Before I purchased some “Gift Cards” that Alitalia offered, I made a phone call to Costumer Service to confirm the Card use, restrictions and conditions. The agent who responded the call told me that I could use them the way I explained. Once I purchased and tried to pay the airline tickets with...Read More

Refused to endorse ticket
Nov 12, 2009 05:12 AM Read
Our United Airlines Dallas-Chicago flight was delayed due to weather conditions.  We arrived at Alitalia check-in 30 minutes before departure but they had closed the door of the plane (they said) and there would not be another flight until the same time the next day. We asked if they could bo...Read More

I will never fly Alitalia again!
Mar 26, 2009 04:36 AM Read
The trouble began on my flight backhome. When I booked the flight I was supposed to fly home on Sunday, March 22, 2009 on a direct flight from Rome(FCO) to Chicago at 10:15 a.m. Rome time. I arrived at the airport on the morning of Sunday, March 22, 2009 prepared to board my flight. I stood i...Read More

Thank to alitalia, and luggage services!
May 07, 2008 01:02 AM Read
I took flight with alitalia this month (may 2008) from France to kiev with one stop to Roma. at the beginning I was needed to take flight the 1st, but for mo reason they change hours of flight, and I was in the situation that no flight was good for me (at least I didn't wanted to sleep in Roma a...Read More

Good experience with Alitalia
Feb 08, 2008 10:12 AM Read
I flew with Alitalia from Toronto to Milan on December 12th / 07, and back Jan 8th/08. No reasons to complain: fast and friendly check-in, enough leg room (and I'm a tall person), decent-to-good meal, - anyway, better than what I had with other European carriers, clean plane. They were a litt...Read More

Alitalia, the worst European airline
Jan 25, 2008 08:54 AM Read
Last summer I did a quick intra-europe flight on Alitalia from Amsterdam to Milan.  (AMS-MXP) Chekin at Amsterdam great. The counter was actually empty since we checked in 5 hours in advance (we came in on a flight from New York that arrives I early in the morning). The plane came in late, we...Read More

Still waiting!
Sep 28, 2007 03:03 PM Read
6 months ago we flew Alitalia from athens to bombay via milan.A designer bag containing among other things my house keys was misplaced/lost/whatever.After landing we realised a lot of other people's luggage was missing as well.As usual.the long n tedious procedure of filling forms while complain...Read More

Don't fly this stupid airline
Apr 30, 2007 08:57 AM Read
I am forced to write this review after a pathetic experience. I booked my ticket a couple of months in advance and got a good price. I was flying from NY to Mumbai via Milan.  As usual the flight from NY to Milan was good but from Milan to Mumbai it was very bad with the idiotic flight attendant...Read More

On Flight Attendants !!!
Mar 30, 2007 10:37 AM Read
As the booking and issuance of my tickets was taken care of by the travel agent, I'm refraining from any feedback on this topic. I shall limit my comments to their Check In Counter Staff & Flight Attendants. This is based on my experience across 3 airports and 4 Flights. On Check In Counter S...Read More

You will fall in love with Air India
Nov 19, 2006 11:15 PM Read
I traveled AlItalia from Bombay to Milan and back last week. Possibly the worst Airline I have travelled by. I got the tickets booked through office and did not know it was a cheap airline and given that I was travelling at a short notice, AlItalia was the only set of tickets I got. Pros: ...Read More

I hate Alitalia
Aug 21, 2006 02:37 AM Read
I previously commented on Northwest, who have yet to return all of our luggage and we've been home now for almost four days. I also wanted to mention something about Alitalia. The mess really started with them taking all of our carry on luggage that we had packed to airline and homeland security...Read More

Nightmare in Alitalia
May 09, 2005 02:54 PM Read
My experience is limited to Alitalia Mumbai – London and back flight. Key points of discussion o Never on time. o Air Hostesses not friendly. o Poor quality food service. None of the four flights that I had to take from Mumbai to London and back were on time as per schedule....Read More

All Awful Talia!!!!!
Oct 25, 2004 12:02 PM Read
I had flown Alitalia many years ago and had a fantastic portal like Mouthshut been in existence then I surely would have opined much earlier! Anyway better late than never! This was on a return flight from Rome to Bombay via Dubai (In those days many flew Alitalia due to the lure of duty free...Read More

Alitalia should be used as last resort
Sep 27, 2004 10:31 AM Read
Title : Alitalia AZ770 Mumbai - Milan - Mumbai Review : I had recently traveled by Alitalia to Dusseldorf via Milan. I will try to give readers a feeling of services being offered to me during my flight. Flight Travelled : AZ 770 Mumbai Airport The staff at Mumbai airport was extremely ...Read More

Service is very bad
Jul 26, 2004 01:09 PM Read
I travelled on Alitalia on NY-Milan-Mumbai sector on 10-Jul-04. I did not receive both my checked in baggage on arrival in Mumbai.Since I had to travel further to Bangalore, I filed a property irregularity report with the Alitalia baggage services. I received my first luggage on 13-Jul-2004 a...Read More

All Italy? Ya.
Jun 20, 2004 05:51 PM Read
Recently I flew with this airline from Geneva-Milan-Mumbai. On entering the aircraft which was an ATR from Geneva to Milan, the only male flight attendant had a wooden expression on his face upon my entry and I was wondering all the way whether my face disfigured overnight but fortunately that w...Read More



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