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MouthShut Score

39%
2.35 

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1800-180-1407

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Air India Reviews

The WORST INDIAN AIRLINES hands down
Dec 20, 2015 12:20 AM Read
@AirIndia Congrats on being the WORST INDIAN AIRLINES! SO SO DISAPPOINTED in you! Air India has cancelled my Bangalore to trivandrum flight due to take off on 23rd dec(coming wednesday morning), just 3 days before the flight departure on 19th December night(tonight), and has given NO ALTER...Read More

Air India...Delhi to Chicago...too good!
Dec 17, 2015 09:47 PM Read
We have used services of Air India twice, to travel from India to Europe few years ago. And this year to travel to Chicago. Both the times, our experience has been pleasant. This year me and my mother had to go to Chicago. We gave it a lot of thought, if we should take the direct flight to Ch...Read More

Nice service
Dec 16, 2015 08:22 PM Read
I m a frequent flyer and have tasted services of several flights ranging from go indigo to spicejet. air india is probably the most better one among all these brands cost: the cost of flying is always less than these private flyers they charge quite genuinly and never overcharge their seats ...Read More

YOUR RATING ON

Air India
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Worst Airline Worst Passenger Service
Dec 10, 2015 10:45 PM Read (via Android App)
It is with reference to the flight taken on 07/10/2105 from Hyderabad tp Riyadh via Mumbai . the flight AI 921 got delayed for more than 3 hours from Mumbai to Riyadh. For this delay iwas not even provided a glass of water. as per the DGCA rules if international flight got delayed for more than ...Read More

Not recomended at all...no customer service...
Nov 30, 2015 11:18 AM Read
Traveled del-singapore-delhi, only good thing was flight was on time, air hostess greeted with smile, now bad.on international flight water served in glasses, called air hostess twice however no one came, seats didn't recline, no courteousy, they left our 1 baggage in singapore for which their w...Read More

Air India worst service
Nov 21, 2015 10:06 PM Read
Air India is one of worst airline they dont give us proper response, for any thing many of the times air lines are delayed they never give us proper response. although it is the costliest air line, however it dose not have proper services, rather it does not have any services, worst worst. ...Read More

Fly at your own risk.
Nov 21, 2015 12:43 AM Read
I have flown a couple of times in Air India. The only good thing about Air India is the fact that they provide food. Although the food is not that great. Everything else in Air India is simply pathetic. The attitude of ground staff is rude and they hardly empathise their customers. The flight cr...Read More

Goooooood experience
Nov 07, 2015 08:26 PM Read
Last time I went my hometown through air India.The booking system is very easy and payment system is safe and secure as compare to other flight.My friends always said to me air India  many times gets delayed so I was very worry about that.but the overall experience is good. The journey betwee...Read More

Air India "Its A Shame For India"
Nov 05, 2015 07:07 PM Read
I am very Disappointed with the service of Air India, Once me and my family had a vacation at Hyderabad, after all we booked tickets from Hyderabad to Kerala Few months Before, It was one of the worst day in our life. Here I would like to share the incident that happened to us from Air India. ...Read More

Overall performance
Oct 16, 2015 12:36 AM Read
Air India is not that great airline but as per Indian passenger its an Indian airline so they think its good.The maintained of the aircraft  is not that great.The service provided by them is not so great and the prices of air India tickets are high most of the times. The seats of air India is...Read More

My flight experience
Jun 15, 2020 08:13 AM Read (via Android App)
It the most trusted air flight I have ever been in it also gives us free food during flight the food is very very delicious and tasty and any of the flight don't give free food but this gives ...Read More

Air India good aircraft poor service
Jan 10, 2020 03:06 PM Read (via Android App)
The desk staff, airlines Air hostess and men are most arrogant amongst all the airlines I have travelled. This is not a one time experience but I fly weekly twice. Even though their aircrafts have a good leg space, it is poorly maintained with dust and smelly inside, and rogue staff who think th...Read More

Average experience
Dec 29, 2019 06:21 AM Read
Air india has direclty flight from US to Mumbai which is good. But if I go to delhi, my stuff is stolen from my luggage. In other air india airports this issue is not there. I am not able to collect the miles that I get from air india in there mileage program. The customer care doesn't help eit...Read More

Smooth as cream landing
Dec 27, 2019 11:48 AM Read
Usually I get anxiety durig take offs and landing but thank fully that wasnt the case.i dont want to drop names but some airlines just want to plop the passengers in the desired locations and get it done but not the air india crew.cudoos to the pilot who took an special interest and gave a smoot...Read More

DELAYEDDD FLIGHT BY 3 HOURS.
Dec 06, 2019 03:37 PM Read (via Mobile)
My flight got delayed by 3 hours( or even more) They din’t even have the courtesy to message and inform us. Air india sucks. I’m way too annoyed with thr service. ...Read More

Beware air india staff is thieves ..... ( baggage)
Sep 11, 2019 07:21 PM Read
Worst airline ever, operated by indian custom mafia for thieves goods form checked inn baggage . I traveled copenhagen to ahmedabad via delhi, were my 1 pc of baggage was missing and I after server try I got that after 18 days to my home, were they required custom duty for 1 old watch which was ...Read More

BEST SERVICES
Jul 17, 2019 05:50 PM Read (via Android App)
I usually prefer choosing AIR INDIA as my first choice. The plane size is bigger than other airlines which are operating in india. The staff and ambience is very good. The food and drinks offered are of very good quality. Very comfortable sitting and have very flexible timings. Like you can get ...Read More

Poor service
Jul 06, 2019 04:45 PM Read (via Mobile)
Recently I have booked two tkts vide e tkt nos 0982128689013 and 0982128683815 from Bengaluru to Hyderabad in the month of feb19 for travel on 24 June 2019, well in advance.However airlines cancelled the sector and never bothered to inform me to my mob no and never bothered to refund tktted amt ...Read More

Under rated
May 13, 2019 02:41 AM Read (via iOS App)
This is one of the worst airlines and this airline thinks that thai airlines is always bailed out when needed. but it also should be revamped and get the new employees. this airlines thinks that it is monopoly in india. but some day it will become as jet airways and there will not be any govt wh...Read More

Utterly horrendous. Worst airline in the world!
Apr 05, 2019 07:12 PM Read (via Mobile)
I’ve flown with many airlines over the years, and air India is undoubtedly the worst. I’m my experience they have Cancelled two flights on me giving barely any notice (two days) with no reasoning or apology. Cost thousands to rectify. And I’m still Awaiting a refund of those flights, after sendi...Read More

YOUR RATING ON

Air India
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