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MouthShut Score

39%
2.35 

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1800-180-1407

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Air India Reviews

Nice service
Dec 16, 2015 08:22 PM Read
I m a frequent flyer and have tasted services of several flights ranging from go indigo to spicejet. air india is probably the most better one among all these brands cost: the cost of flying is always less than these private flyers they charge quite genuinly and never overcharge their seats ...Read More

Worst Airline Worst Passenger Service
Dec 10, 2015 10:45 PM Read (via Android App)
It is with reference to the flight taken on 07/10/2105 from Hyderabad tp Riyadh via Mumbai . the flight AI 921 got delayed for more than 3 hours from Mumbai to Riyadh. For this delay iwas not even provided a glass of water. as per the DGCA rules if international flight got delayed for more than ...Read More

Not recomended at all...no customer service...
Nov 30, 2015 11:18 AM Read
Traveled del-singapore-delhi, only good thing was flight was on time, air hostess greeted with smile, now bad.on international flight water served in glasses, called air hostess twice however no one came, seats didn't recline, no courteousy, they left our 1 baggage in singapore for which their w...Read More

YOUR RATING ON

Air India
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Air India worst service
Nov 21, 2015 10:06 PM Read
Air India is one of worst airline they dont give us proper response, for any thing many of the times air lines are delayed they never give us proper response. although it is the costliest air line, however it dose not have proper services, rather it does not have any services, worst worst. ...Read More

Fly at your own risk.
Nov 21, 2015 12:43 AM Read
I have flown a couple of times in Air India. The only good thing about Air India is the fact that they provide food. Although the food is not that great. Everything else in Air India is simply pathetic. The attitude of ground staff is rude and they hardly empathise their customers. The flight cr...Read More

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Goooooood experience
Nov 07, 2015 08:26 PM Read
Last time I went my hometown through air India.The booking system is very easy and payment system is safe and secure as compare to other flight.My friends always said to me air India  many times gets delayed so I was very worry about that.but the overall experience is good. The journey betwee...Read More

Air India "Its A Shame For India"
Nov 05, 2015 07:07 PM Read
I am very Disappointed with the service of Air India, Once me and my family had a vacation at Hyderabad, after all we booked tickets from Hyderabad to Kerala Few months Before, It was one of the worst day in our life. Here I would like to share the incident that happened to us from Air India. ...Read More

Overall performance
Oct 16, 2015 12:36 AM Read
Air India is not that great airline but as per Indian passenger its an Indian airline so they think its good.The maintained of the aircraft  is not that great.The service provided by them is not so great and the prices of air India tickets are high most of the times. The seats of air India is...Read More

BEST SERVICES
Jul 17, 2019 05:50 PM Read (via Android App)
I usually prefer choosing AIR INDIA as my first choice. The plane size is bigger than other airlines which are operating in india. The staff and ambience is very good. The food and drinks offered are of very good quality. Very comfortable sitting and have very flexible timings. Like you can get ...Read More

Under rated
May 13, 2019 02:41 AM Read (via iOS App)
This is one of the worst airlines and this airline thinks that thai airlines is always bailed out when needed. but it also should be revamped and get the new employees. this airlines thinks that it is monopoly in india. but some day it will become as jet airways and there will not be any govt wh...Read More

Utterly horrendous. Worst airline in the world!
Apr 05, 2019 07:12 PM Read (via Mobile)
I’ve flown with many airlines over the years, and air India is undoubtedly the worst. I’m my experience they have Cancelled two flights on me giving barely any notice (two days) with no reasoning or apology. Cost thousands to rectify. And I’m still Awaiting a refund of those flights, after sendi...Read More

Good experience
Feb 05, 2019 05:49 PM Read (via Mobile)
Flight is good on time and meal is tasty and most imp it is in budget and staff is good with infrastructure and no delay in flight over all my experience was awesome and This airline is best among all so guys enjoy your tour with this airline only

The Worst Experience
Jan 21, 2019 12:47 AM Read
The plane had 8 hours delay, we had to change planes, there was no information provided to the passengers. I missed two connecting flights, they promised someone to be available for me in Oman, there wasn't even their office. They owe me a lot of money and a huge apology. Organization was the wo...Read More

Go to hell Air India
Dec 12, 2018 08:36 PM Read
It is the poorest service s and response by the by the customer care executive.The boundation of Govt Servant to travel only by Air India must be stopped immediately .No option to cancel ticket online and to cancel you need to pay more charges without reciept provided by them.

1 rating is too high for their service
Oct 11, 2018 12:27 AM Read
Very unprofessional and poor service .Not at all punctual and the way they respond to our queries are very bad.They are spoiling the name of a country by their way of service.customer service is also very unresponsive and they reply very lately.our flight suppose to start at 8.30 and they starte...Read More

Best airline of INDIA
Oct 03, 2018 02:50 PM Read (via Android App)
Best airlines of INDIA I have seat in this airline for atleast 10/12 times. I love this airline no words for it there is no noise of turbine or gambling and screaming in airplane no one is cheap or anything everyone can make a flight to forgien and enjoy in plane restable seats best experience n...Read More

Very good flight
Aug 28, 2018 06:10 PM Read (via Android App)
I like the air India flights because in the flight the services are very good. I travel to Singapore in the air India flight number AI380.when I enters the flight they welcome me by saying namaste. Then I go inside the flight and sit on my seat. The seats are very comfortable. The video system o...Read More

Nice experience
Aug 14, 2018 10:19 AM Read (via Android App)
Hi guys I would like to share my experience .3 weaks ago I traveled from Dubai to India I was not able to walk because of fracture in my knee I really appreciate what the crew members have done with me they supported me and helped me and they treated me nicely they arranged for me all the facili...Read More

Air India is the worst for students/ women!
May 28, 2018 09:49 AM Read
Horrible service, I was not allowed to board a flight from Mumbai to JFK, New York because despite me checking in at 7 p.m. the staff dilly dallied till 7:58 p.m. to tell me my bag was overweight and I should buy another bag. When I asked them to wait for me as I'll hurry and do it, the person s...Read More

Just dont travel with Air India
Apr 24, 2018 04:04 AM Read
Air india is the worst fligth in india I had reallly bad experience with it. No one will respond you even the boarding officer and customer care. They will just make you feel like that you are a peace of garbage and you are nothing for them. They are really uneducated and missmanners. I am reall...Read More

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