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Aeroflot Reviews

Aeroflot was good - 2 check-in luggages
Jan 05, 2015 03:09 PM Read
I took a flight from Netherlands to New Delhi via Moscow airport dated 16th December. I read all the reviews and statistics to check the possibility of any flight cancellation. Most of the reviews were negative but the stats were sound showing there were not significant delays. I was primarily h...Read More

No Aeroflot Please!
Aug 17, 2013 05:52 AM Read
Is the worst airline ever, I don't even understand how can this airline still be in service with all the bad services it has. I am writing a complaint that I got my luggage lost TWICE, I had a flight from Moscow to Munich and my luggage didn't arrive, and the other one was from Moscow to Guangzh...Read More

Worst Flight Experience Ever!
Aug 13, 2013 10:37 AM Read
Items stolen from luggage in Moskou, on the way back bags completely lost. Extremely rude and unhelpful customer service, they just don't care. Ground staff and cabin crew are rude and racists to non-caucasians (not my problem, but shocking). The food is ok, entertainment system (not in all p...Read More


Feb 06, 2013 11:49 AM Read
I have tried contacting Aeroflot Russian Airlines for the past 1-1/2 months sending about 6 e-mails asking for a simple letter to deliver to my insurance company. No response, no follow up, no regard for customer service. This is unacceptable I expect someone to contact me from this company. ...Read More

Aug 08, 2012 11:40 PM Read
4 flight with them within 1.5 month from Europe to Asia. Last one now on Friday, very last one for sure !  Everything related to this airline simply sucks big time. Impossible to get in touch with them if any question, whatever it's by mail or phone. Old B767 on that route that should haven reti...Read More

19th century quality in the 21st century
Jan 31, 2012 05:33 PM Read
My flight from London to Delhi (via Moscow) was cancelled on the day of departure. They put me on an alternate flight on the same route that departed several hours later and included a 12 hour stop in Moscow rather than a 3 hour one. This was annoying in itself but not the main issue. I requeste...Read More

DO NOT recommend to anyone
Aug 21, 2010 12:50 PM Read
We used that carrier to fly from New York to Moscow with our little kid. At the checking counter lady promised us the bassinet for our 6 month old son but we never got it since they simply do not have proper fastening for it. in the plane. As a result we spent 9 hour trip from New York to Moscow...Read More

Jun 16, 2010 03:01 AM Read
Unfortunately the actions of Aeroflot Russian Airlines have left me no alternative than to strongly recommend to you DO NOT USE AEROFLOT RUSSIAN AIRLINES Here is the reason: On April 23, 2010 we went to RDM airport to begin our trip. At check in we were advised there was a problem with the...Read More

Aug 20, 2009 11:18 PM Read
I was regular flier of this worst company ! though there were many complaints abt it , I chose it for the luggage they were allowing ! but last time I purchased return ticket from mumbai to moscow . flight from mumbai to moscow was ok ( if u ingore many things ) . But after 8 months my progra...Read More

Stolen goods
Oct 27, 2008 08:14 PM Read
I bought my mom tickets on Aeroflot twice. Kiev-Moscow-Washington DC. Both times there were problems. Late flights, minimum leg room even for my small mom, bad food. Both times her bags were cleaned up. First time nothing major was stolen so, we did not complain. Since we know it's almost imp...Read More

Why not?
May 05, 2008 05:40 PM Read
I had read many reviews on aeroflot before I decided to fly with it...To be honest I was a little scared..But due to the low cost tickets, i had no other choice..Well thank god I chose aeroflot..My flight was SU295 and SU296 Athens-Moscow-Athens..Both flights were on time..Both aircrafts were br...Read More

The Worst Ever
Nov 19, 2007 08:23 PM Read
Do not even consider flying with Aeroflot. There are as bad as they have always been, & as mentioned on this site. Yes, they can be fine if all goes to plan but when it does go wrong you enter a world of pain. I was last with them November 2007 & the staff are just the worst. Not one person will...Read More

Please do not fly Aeroflot.
Jan 28, 2007 09:47 PM Read
If you want a horrible and a stressful experience then fly Aeroflot. The plane scared the crap out of me. It looked like a model from 1950's. Air hostesses and the crew do not speak English. You cannot understand a single announcement they make during the flight. When in transit in Moscow, I got...Read More

Dec 17, 2006 10:26 AM Read
I have been unfortunate enough to end up on this miserable airline( for the most part). I flew Aeroflot from JFK to Moscow and then Moscow to Mumbai. The Aeroflot flights from USA to Moscow are awful. Everything from crew service to comfort to food......shockingly horrible....and food..totally i...Read More

Time has changed for good
Dec 01, 2006 11:31 PM Read
Last month i.e. October 2006, my family, which includes my wife, father and my 7 month old son happens to fly with Aeroflot from Delhi to Toronto via Mosco. When I booked the flight, my travel agent convinced me that there is nothing wrong with the airline and they have improved their services u...Read More

Gotta laugh
Aug 02, 2006 09:19 PM Read
Currently going to russia from NYC and pciking out my flight. THANK YOU! Thank you for reminding me that I swore never to fly that airline again. Flying Finair will cost me $300 more and I was contemplating to Finair or not to Finair. Now that I relived all the warm memoriesFinair it is! I fl...Read More

Jun 26, 2006 07:44 PM Read
Hi There, I just happened to read a review on areoflot and so decided to share my nightmarish experience with this airline and the Bombay immigration authorities. In May last year I flew to Moscow from Bombay on this airline.The whole experience from the time I arrived at the Bombay intern...Read More

Worst airlines
May 31, 2006 10:08 AM Read
Hi all Some days back I had to go to Canada and since no direct flight was available I took aeroflot that would take me from New Delhi to Toronto via moscow. The flight was on time but the crew was not at all helpful. A lady asked a crew member help her up her handbag but the person refuse...Read More

Planes are old and torn on the inside!
Sep 20, 2005 01:28 AM Read
I flew Aeroflot back in 1989 when my family and I went on a cruise in Russia. We flew from Moscow to Volgagrad, and my god it is awful! The flying experience was alright, but the planes were just awful on the inside. I guess you can say it is almost like flying shitty Air India. In fact, I hate ...Read More

Pathetic yes but cheap
Feb 20, 2005 01:32 PM Read
I have read some reviews on Aeroflot but what can you ask from guys who charge you so less. I have myself never been abroad butI have helped quite a lot of people fly Aeroflot and my experience is actually an average of all their experiences. First of all do carry some biscuits with you but n...Read More



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